Zammad Reports (Flask)

Quickstart

- Create and activate venv (optional).
- Install deps: pip install -r requirements.txt
- Configure env variables (recommended):
  - ZAMMAD_URL=https://task.4mont.ru
  - ZAMMAD_TOKEN=your_token_here
- Run: python app.py

Environment

- FLASK_SECRET_KEY: optional, for sessions/flash.
- ZAMMAD_URL: base URL of Zammad (e.g. https://task.4mont.ru).
- ZAMMAD_TOKEN: personal access token with API rights.

Features

- Totals: total, open vs closed.
- Grouping: by agent (owner), by group, by state, by priority.
- Trend: tickets per day in range.
- HTML charts (bar/line) with Chart.js + Bootstrap UI.
- JSON API: `/api/report.json` aggregates everything for the period.