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ruslan 53f1bb2e71 Sync project structure and apply feature updates 
- Move files from remote_copy/ to root (proper project structure)
- Add Docker setup: Dockerfile, docker-compose.yml with volume mounts
- Auto-reply: fix skip logic (only text field, not pros/cons)
- Auto-reply: fix _paginate to handle cooldown gracefully mid-pagination
- Auto-reply: fix fetch timestamp not saved on API error (infinite retry loop)
- Auto-reply: reduce EMPTY_REMAINING_FALLBACK from 600s to 150s default
- UI: add auto-reply queue display with article number (nm_id)
- UI: replace button with CSS tumbler toggle for auto-reply
- UI: add review_created_at and review_id columns to journal
- UI: add skipped/sent/error status colors to journal

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-05-15 17:46:35 +03:00

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<div id="redoc"><div class="sc-ixtKjU hVapSd redoc-wrap"><div class="sc-dUMaFF erhxLV menu-content" style="top:0px;height:calc(100vh - 0px)"><div role="search" class="sc-dovzVR dcjLWY"><svg class="sc-kvXgyf lcioed search-icon" version="1.1" viewBox="0 0 1000 1000" x="0px" xmlns="http://www.w3.org/2000/svg" y="0px"><path d="M968.2,849.4L667.3,549c83.9-136.5,66.7-317.4-51.7-435.6C477.1-25,252.5-25,113.9,113.4c-138.5,138.3-138.5,362.6,0,501C219.2,730.1,413.2,743,547.6,666.5l301.9,301.4c43.6,43.6,76.9,14.9,104.2-12.4C981,928.3,1011.8,893,968.2,849.4z M524.5,522c-88.9,88.7-233,88.7-321.8,0c-88.9-88.7-88.9-232.6,0-321.3c88.9-88.7,233-88.7,321.8,0C613.4,289.4,613.4,433.3,524.5,522z"></path></svg><input placeholder="Search..." aria-label="Search" type="text" class="sc-hAkARQ binqez search-input" value=""></div><div class="sc-dJDBYC bWVgjU scrollbar-container undefined"><ul role="menu" class="sc-iMDhdf hYtPsf"><li tabindex="0" depth="1" data-item-id="tag/Obshenie-s-pokupatelyami" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP rPxYz -depth1"><span width="calc(100% - 38px)" title="Общение с покупателями" class="sc-eteQWc glMKqQ">Общение с покупателями</span></label></li><li tabindex="0" depth="1" data-item-id="tag/Voprosy" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP rPxYz -depth1"><span width="calc(100% - 38px)" title="Вопросы" class="sc-eteQWc glMKqQ">Вопросы</span><svg class="sc-cBYhjr gUrACV" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></label><ul class="sc-iMDhdf fEjWGm"><li tabindex="0" depth="2" data-item-id="tag/Voprosy/paths/~1api~1v1~1new-feedbacks-questions/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Непросмотренные отзывы и вопросы{{ /api/v1/new-feedbacks-questions }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Voprosy/paths/~1api~1v1~1questions~1count-unanswered/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Неотвеченные вопросы{{ /api/v1/questions/count-unanswered }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Voprosy/paths/~1api~1v1~1questions~1count/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Количество вопросов{{ /api/v1/questions/count }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Voprosy/paths/~1api~1v1~1questions/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Список вопросов{{ /api/v1/questions }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Voprosy/paths/~1api~1v1~1questions/patch" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="patch" class="sc-exkVDC CCdkg operation-type patch">patch</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Работа с вопросами{{ /api/v1/questions }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Voprosy/paths/~1api~1v1~1question/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Получить вопрос по ID{{ /api/v1/question }}</span></label></li></ul></li><li tabindex="0" depth="1" data-item-id="tag/Otzyvy" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP rPxYz -depth1"><span width="calc(100% - 38px)" title="Отзывы" class="sc-eteQWc glMKqQ">Отзывы</span><svg class="sc-cBYhjr gUrACV" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></label><ul class="sc-iMDhdf fEjWGm"><li tabindex="0" depth="2" data-item-id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count-unanswered/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Необработанные отзывы{{ /api/v1/feedbacks/count-unanswered }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Количество отзывов{{ /api/v1/feedbacks/count }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Otzyvy/paths/~1api~1v1~1feedbacks/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Список отзывов{{ /api/v1/feedbacks }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/post" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="post" class="sc-exkVDC CCdkg operation-type post">post</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Ответить на отзыв{{ /api/v1/feedbacks/answer }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/patch" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="patch" class="sc-exkVDC CCdkg operation-type patch">patch</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Отредактировать ответ на отзыв{{ /api/v1/feedbacks/answer }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1order~1return/post" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="post" class="sc-exkVDC CCdkg operation-type post">post</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Возврат товара по ID отзыва{{ /api/v1/feedbacks/order/return }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Otzyvy/paths/~1api~1v1~1feedback/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Получить отзыв по ID{{ /api/v1/feedback }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1archive/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Список архивных отзывов{{ /api/v1/feedbacks/archive }}</span></label></li></ul></li><li tabindex="0" depth="1" data-item-id="tag/Zakreplyonnye-otzyvy" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP rPxYz -depth1"><span width="calc(100% - 38px)" title="Закреплённые отзывы" class="sc-eteQWc glMKqQ">Закреплённые отзывы</span><svg class="sc-cBYhjr gUrACV" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></label><ul class="sc-iMDhdf fEjWGm"><li tabindex="0" depth="2" data-item-id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Список закреплённых и откреплённых отзывов{{ /api/feedbacks/v1/pins }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/post" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="post" class="sc-exkVDC CCdkg operation-type post">post</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Закрепить отзывы{{ /api/feedbacks/v1/pins }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/delete" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="delete" class="sc-exkVDC CCdkg operation-type delete">del</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Открепить отзывы{{ /api/feedbacks/v1/pins }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1count/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Количество закреплённых и откреплённых отзывов{{ /api/feedbacks/v1/pins/count }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1limits/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Лимиты закреплённых отзывов{{ /api/feedbacks/v1/pins/limits }}</span></label></li></ul></li><li tabindex="0" depth="1" data-item-id="tag/Chat-s-pokupatelyami" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP rPxYz -depth1"><span width="calc(100% - 38px)" title="Чат с покупателями" class="sc-eteQWc glMKqQ">Чат с покупателями</span><svg class="sc-cBYhjr gUrACV" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></label><ul class="sc-iMDhdf fEjWGm"><li tabindex="0" depth="2" data-item-id="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Список чатов{{ /api/v1/seller/chats }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">События чатов{{ /api/v1/seller/events }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1message/post" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="post" class="sc-exkVDC CCdkg operation-type post">post</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Отправить сообщение{{ /api/v1/seller/message }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1download~1{id}/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Получить файл из сообщения{{ /api/v1/seller/download/{id} }}</span></label></li></ul></li><li tabindex="0" depth="1" data-item-id="tag/Vozvraty-pokupatelyami" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP rPxYz -depth1"><span width="calc(100% - 38px)" title="Возвраты покупателями" class="sc-eteQWc glMKqQ">Возвраты покупателями</span><svg class="sc-cBYhjr gUrACV" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></label><ul class="sc-iMDhdf fEjWGm"><li tabindex="0" depth="2" data-item-id="tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="get" class="sc-exkVDC CCdkg operation-type get">get</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Заявки покупателей на возврат{{ /api/v1/claims }}</span></label></li><li tabindex="0" depth="2" data-item-id="tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claim/patch" role="menuitem" class="sc-loAbOW btrDvq"><label class="sc-bPZXsP eyqmuI -depth2"><span type="patch" class="sc-exkVDC CCdkg operation-type patch">patch</span><span tabindex="0" width="calc(100% - 38px)" class="sc-eteQWc glMKqQ">Ответ на заявку покупателя{{ /api/v1/claim }}</span></label></li></ul></li></ul><div class="sc-gkavYR eIWzFd"><a target="_blank" rel="noopener noreferrer" href="https://redocly.com/redoc/">API docs by Redocly</a></div></div></div><div class="sc-elEJnV kavMAo"><div class="sc-bQEQyQ GNTqg"><svg class="" style="transform:translate(2px, -4px) rotate(180deg);transition:transform 0.2s ease" viewBox="0 0 926.23699 573.74994" version="1.1" x="0px" y="0px" width="15" height="15"><g transform="translate(904.92214,-879.1482)"><path d="
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55.627 l 55.6165,55.627 -231.245496,231.24803 c -127.185,127.1864
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m -673.67664,1221.6502 -231.2455,-231.24803 55.6165,
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55.627 l 55.6165,55.627 -231.245496,231.24803 c -127.185,127.1864
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" fill="currentColor"></path></g></svg></div></div><div class="sc-dKGrn hqDTuk api-content"><div class="sc-dsLQwm eLUhIO"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup api-info"><h1 class="sc-iCZwEW sc-gjHHYa jymFpj edbYXQ">Общение с покупателями<!-- --> <span>(<!-- -->communication<!-- -->)</span></h1><div class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"></div><div data-role="redoc-summary" html="" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"></div><div data-role="redoc-description" html="<div class=&quot;description_important&quot;>
Узнать больше об общении с покупателями можно в <a href=&quot;https://seller.wildberries.ru/instructions/category/f7f6c465-dd12-422d-80a0-a6d9562115d5?goBackOption=prevRoute&amp;categoryId=30817062-14cc-4a82-bc78-3600c2b0685b&quot;>справочном центре</a>
</div>
<p>С помощью методов общения с покупателями вы можете работать с:</p>
<ol>
<li><a href=&quot;./user-communication#tag/Voprosy&quot;>Вопросами</a> и <a href=&quot;./user-communication#tag/Otzyvy&quot;>отзывами</a> покупателей</li>
<li><a href=&quot;./user-communication#tag/Zakreplyonnye-otzyvy&quot;>Закреплёнными отзывами</a></li>
<li><a href=&quot;./user-communication#tag/Chat-s-pokupatelyami&quot;>Чатами с покупателями</a></li>
<li><a href=&quot;./user-communication#tag/Vozvraty-pokupatelyami&quot;>Заявками покупателей на возврат</a></li>
</ol>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description_important">
Узнать больше об общении с покупателями можно в <a href="https://seller.wildberries.ru/instructions/category/f7f6c465-dd12-422d-80a0-a6d9562115d5?goBackOption=prevRoute&amp;categoryId=30817062-14cc-4a82-bc78-3600c2b0685b">справочном центре</a>
</div>
<p>С помощью методов общения с покупателями вы можете работать с:</p>
<ol>
<li><a href="./user-communication#tag/Voprosy">Вопросами</a> и <a href="./user-communication#tag/Otzyvy">отзывами</a> покупателей</li>
<li><a href="./user-communication#tag/Zakreplyonnye-otzyvy">Закреплёнными отзывами</a></li>
<li><a href="./user-communication#tag/Chat-s-pokupatelyami">Чатами с покупателями</a></li>
<li><a href="./user-communication#tag/Vozvraty-pokupatelyami">Заявками покупателей на возврат</a></li>
</ol>
</div></div></div></div><div id="tag/Obshenie-s-pokupatelyami" data-section-id="tag/Obshenie-s-pokupatelyami" class="sc-dsLQwm eLUhIO"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Obshenie-s-pokupatelyami" aria-label="tag/Obshenie-s-pokupatelyami"></a>Общение с покупателями</h2></div></div><div class="sc-fQpRED djCrup"><div class="sc-euGpHm sc-exayXG fwfkcU eKUBFp redoc-markdown " html="<div class=&quot;api-description&quot;>
<div class=&quot;description_important&quot;>
Узнать больше об общении с покупателями можно в <a href=&quot;https://seller.wildberries.ru/instructions/category/f7f6c465-dd12-422d-80a0-a6d9562115d5?goBackOption=prevRoute&amp;categoryId=30817062-14cc-4a82-bc78-3600c2b0685b&quot;>справочном центре</a>
</div>
<p>С помощью методов общения с покупателями вы можете работать с:</p>
<ol>
<li><a href=&quot;./user-communication#tag/Voprosy&quot;>Вопросами</a> и <a href=&quot;./user-communication#tag/Otzyvy&quot;>отзывами</a> покупателей</li>
<li><a href=&quot;./user-communication#tag/Zakreplyonnye-otzyvy&quot;>Закреплёнными отзывами</a></li>
<li><a href=&quot;./user-communication#tag/Chat-s-pokupatelyami&quot;>Чатами с покупателями</a></li>
<li><a href=&quot;./user-communication#tag/Vozvraty-pokupatelyami&quot;>Заявками покупателей на возврат</a></li>
</ol>
</div>"><div class="api-description">
<div class="description_important">
Узнать больше об общении с покупателями можно в <a href="https://seller.wildberries.ru/instructions/category/f7f6c465-dd12-422d-80a0-a6d9562115d5?goBackOption=prevRoute&amp;categoryId=30817062-14cc-4a82-bc78-3600c2b0685b">справочном центре</a>
</div>
<p>С помощью методов общения с покупателями вы можете работать с:</p>
<ol>
<li><a href="./user-communication#tag/Voprosy">Вопросами</a> и <a href="./user-communication#tag/Otzyvy">отзывами</a> покупателей</li>
<li><a href="./user-communication#tag/Zakreplyonnye-otzyvy">Закреплёнными отзывами</a></li>
<li><a href="./user-communication#tag/Chat-s-pokupatelyami">Чатами с покупателями</a></li>
<li><a href="./user-communication#tag/Vozvraty-pokupatelyami">Заявками покупателей на возврат</a></li>
</ol>
</div></div></div></div><div id="tag/Voprosy" data-section-id="tag/Voprosy" class="sc-dsLQwm eLUhIO"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Voprosy" aria-label="tag/Voprosy"></a>Вопросы</h2></div></div><div class="sc-fQpRED djCrup"><div class="sc-euGpHm sc-exayXG fwfkcU eKUBFp redoc-markdown " html="<div class=&quot;description_auth&quot;>
Для доступа к методам используйте <a href=&quot;./api-information#tag/Avtorizaciya/Kak-sozdat-personalnyj-bazovyj-ili-testovyj-token&quot;>токен</a> для категории <strong>Вопросы и отзывы</strong>
</div>
<div class=&quot;description_important&quot;>
Узнать больше о вопросах можно в <a href=&quot;https://seller.wildberries.ru/instructions/material/A-81?goBackOption=prevRoute&amp;categoryId=30817062-14cc-4a82-bc78-3600c2b0685b&quot;>справочном центре</a>
</div>
<p>Методы для получения вопросов:</p>
<ol>
<li><a href=&quot;./user-communication#tag/Voprosy/paths/~1api~1v1~1new-feedbacks-questions/get&quot;>Непросмотренные отзывы и вопросы</a></li>
<li><a href=&quot;./user-communication#tag/Voprosy/paths/~1api~1v1~1questions~1count-unanswered/get&quot;>Неотвеченные вопросы</a></li>
<li><a href=&quot;./user-communication#tag/Voprosy/paths/~1api~1v1~1questions~1count/get&quot;>Количество вопросов</a></li>
<li><a href=&quot;./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get&quot;>Список вопросов</a></li>
</ol>
<p> Вы можете получить <a href=&quot;./user-communication#tag/Voprosy/paths/~1api~1v1~1question/get&quot;>один вопрос по его ID</a> и <a href=&quot;./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/patch&quot;>работать с полученными вопросами</a>.</p>
"><div class="description_auth">
Для доступа к методам используйте <a href="./api-information#tag/Avtorizaciya/Kak-sozdat-personalnyj-bazovyj-ili-testovyj-token">токен</a> для категории <strong>Вопросы и отзывы</strong>
</div>
<div class="description_important">
Узнать больше о вопросах можно в <a href="https://seller.wildberries.ru/instructions/material/A-81?goBackOption=prevRoute&amp;categoryId=30817062-14cc-4a82-bc78-3600c2b0685b">справочном центре</a>
</div>
<p>Методы для получения вопросов:</p>
<ol>
<li><a href="./user-communication#tag/Voprosy/paths/~1api~1v1~1new-feedbacks-questions/get">Непросмотренные отзывы и вопросы</a></li>
<li><a href="./user-communication#tag/Voprosy/paths/~1api~1v1~1questions~1count-unanswered/get">Неотвеченные вопросы</a></li>
<li><a href="./user-communication#tag/Voprosy/paths/~1api~1v1~1questions~1count/get">Количество вопросов</a></li>
<li><a href="./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get">Список вопросов</a></li>
</ol>
<p> Вы можете получить <a href="./user-communication#tag/Voprosy/paths/~1api~1v1~1question/get">один вопрос по его ID</a> и <a href="./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/patch">работать с полученными вопросами</a>.</p>
</div></div></div><div id="tag/Voprosy/paths/~1api~1v1~1new-feedbacks-questions/get" data-section-id="tag/Voprosy/paths/~1api~1v1~1new-feedbacks-questions/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Voprosy/paths/~1api~1v1~1new-feedbacks-questions/get" aria-label="tag/Voprosy/paths/~1api~1v1~1new-feedbacks-questions/get"></a>Непросмотренные отзывы и вопросы{{ /api/v1/new-feedbacks-questions }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/v1/new-feedbacks-questions</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/v1/new-feedbacks-questions</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод проверяет наличие непросмотренных <a href=&quot;./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get&quot;>вопросов</a> и <a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get&quot;>отзывов</a> от покупателей. Если у продавца есть непросмотренные вопросы или отзывы, возвращает <code>true</code>.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод проверяет наличие непросмотренных <a href="./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get">вопросов</a> и <a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get">отзывов</a> от покупателей. Если у продавца есть непросмотренные вопросы или отзывы, возвращает <code>true</code>.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">403<!-- --> </strong><div html="<p><span class='response__value '>Доступ запрещён</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Доступ запрещён</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R174pa:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R174pa:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R174pa:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R174pa:1" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R174pa:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R174pa:2" data-rttab="true">403</li><li class="tab-error" role="tab" id="tab:R174pa:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R174pa:3" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R174pa:0" aria-labelledby="tab:R174pa:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"hasNewQuestions"</span>: <span class="token boolean">true</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"hasNewFeedbacks"</span>: <span class="token boolean">false</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"error"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errorText"</span>: <span class="token string">""</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"additionalErrors"</span>: <span class="token keyword">null</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R174pa:1" aria-labelledby="tab:R174pa:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R174pa:2" aria-labelledby="tab:R174pa:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R174pa:3" aria-labelledby="tab:R174pa:3"></div></div></div></div></div></div><div id="tag/Voprosy/paths/~1api~1v1~1questions~1count-unanswered/get" data-section-id="tag/Voprosy/paths/~1api~1v1~1questions~1count-unanswered/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Voprosy/paths/~1api~1v1~1questions~1count-unanswered/get" aria-label="tag/Voprosy/paths/~1api~1v1~1questions~1count-unanswered/get"></a>Неотвеченные вопросы{{ /api/v1/questions/count-unanswered }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/v1/questions/count-unanswered</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/v1/questions/count-unanswered</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает общее количество неотвеченных <a href=&quot;./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get&quot;>вопросов</a> и количество неотвеченных вопросов за сегодня.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает общее количество неотвеченных <a href="./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get">вопросов</a> и количество неотвеченных вопросов за сегодня.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">403<!-- --> </strong><div html="<p><span class='response__value '>Доступ запрещён</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Доступ запрещён</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R1759a:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R1759a:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R1759a:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R1759a:1" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R1759a:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R1759a:2" data-rttab="true">403</li><li class="tab-error" role="tab" id="tab:R1759a:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R1759a:3" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R1759a:0" aria-labelledby="tab:R1759a:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"countUnanswered"</span>: <span class="token number">24</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"countUnansweredToday"</span>: <span class="token number">0</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"error"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errorText"</span>: <span class="token string">""</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"additionalErrors"</span>: <span class="token keyword">null</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R1759a:1" aria-labelledby="tab:R1759a:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R1759a:2" aria-labelledby="tab:R1759a:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R1759a:3" aria-labelledby="tab:R1759a:3"></div></div></div></div></div></div><div id="tag/Voprosy/paths/~1api~1v1~1questions~1count/get" data-section-id="tag/Voprosy/paths/~1api~1v1~1questions~1count/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Voprosy/paths/~1api~1v1~1questions~1count/get" aria-label="tag/Voprosy/paths/~1api~1v1~1questions~1count/get"></a>Количество вопросов{{ /api/v1/questions/count }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/v1/questions/count</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/v1/questions/count</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает количество отвеченных или неотвеченных <a href=&quot;./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get&quot;>вопросов</a> за заданный период.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает количество отвеченных или неотвеченных <a href="./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get">вопросов</a> за заданный период.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h5 class="sc-dkjaqt gwrByh">query<!-- --> Parameters</h5><table class="sc-dENhDJ fPSXOj"><tbody><tr class=""><td kind="field" title="dateFrom" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">dateFrom</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">dateFrom=1688465092</span></div><div><div html="<p>Дата начала периода в формате Unix timestamp</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Дата начала периода в формате Unix timestamp</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="dateTo" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">dateTo</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">dateTo=1688465092</span></div><div><div html="<p>Дата конца периода в формате Unix timestamp</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Дата конца периода в формате Unix timestamp</p>
</div></div></div></td></tr><tr class="last "><td kind="field" title="isAnswered" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">isAnswered</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">boolean</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">isAnswered=false</span></div><div><div html="<p>Есть ли ответ на вопрос:</p>
<ul>
<li><code>true</code> — да, по умолчанию</li>
<li><code>false</code> — нет</li>
</ul>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Есть ли ответ на вопрос:</p>
<ul>
<li><code>true</code> — да, по умолчанию</li>
<li><code>false</code> — нет</li>
</ul>
</div></div></div></td></tr></tbody></table></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">403<!-- --> </strong><div html="<p><span class='response__value '>Доступ запрещён</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Доступ запрещён</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R175pa:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R175pa:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R175pa:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R175pa:1" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:R175pa:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R175pa:2" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R175pa:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R175pa:3" data-rttab="true">403</li><li class="tab-error" role="tab" id="tab:R175pa:4" aria-selected="false" aria-disabled="false" aria-controls="panel:R175pa:4" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R175pa:0" aria-labelledby="tab:R175pa:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <span class="token number">77</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"error"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errorText"</span>: <span class="token string">""</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"additionalErrors"</span>: <span class="token keyword">null</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175pa:1" aria-labelledby="tab:R175pa:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175pa:2" aria-labelledby="tab:R175pa:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175pa:3" aria-labelledby="tab:R175pa:3"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175pa:4" aria-labelledby="tab:R175pa:4"></div></div></div></div></div></div><div id="tag/Voprosy/paths/~1api~1v1~1questions/get" data-section-id="tag/Voprosy/paths/~1api~1v1~1questions/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Voprosy/paths/~1api~1v1~1questions/get" aria-label="tag/Voprosy/paths/~1api~1v1~1questions/get"></a>Список вопросов{{ /api/v1/questions }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/v1/questions</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/v1/questions</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает список вопросов по заданным фильтрам. Вы можете:</p>
<ul>
<li>получить данные отвеченных и неотвеченных вопросов</li>
<li>сортировать вопросы по дате</li>
<li>настроить пагинацию и количество вопросов в ответе</li>
</ul>
<div class=&quot;description_important&quot;>
Можно получить максимум 10 000 вопросов в одном ответе
</div>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает список вопросов по заданным фильтрам. Вы можете:</p>
<ul>
<li>получить данные отвеченных и неотвеченных вопросов</li>
<li>сортировать вопросы по дате</li>
<li>настроить пагинацию и количество вопросов в ответе</li>
</ul>
<div class="description_important">
Можно получить максимум 10 000 вопросов в одном ответе
</div>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h5 class="sc-dkjaqt gwrByh">query<!-- --> Parameters</h5><table class="sc-dENhDJ fPSXOj"><tbody><tr class=""><td kind="field" title="isAnswered" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">isAnswered</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">boolean</span></div> <div><div html="<p>Есть ли ответ на вопрос:</p>
<ul>
<li><code>true</code> — да, по умолчанию</li>
<li><code>false</code> — нет</li>
</ul>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Есть ли ответ на вопрос:</p>
<ul>
<li><code>true</code> — да, по умолчанию</li>
<li><code>false</code> — нет</li>
</ul>
</div></div></div></td></tr><tr class=""><td kind="field" title="nmId" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">nmId</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><div html="<p>Артикул WB</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Артикул WB</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="take" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">take</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><div html="<p>Количество запрашиваемых вопросов (максимально допустимое значение для параметра - 10 000,
при этом сумма значений параметров <code>take</code> и <code>skip</code> не должна превышать 10 000)</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Количество запрашиваемых вопросов (максимально допустимое значение для параметра - 10 000,
при этом сумма значений параметров <code>take</code> и <code>skip</code> не должна превышать 10 000)</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="skip" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">skip</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><div html="<p>Количество вопросов для пропуска (максимально допустимое значение для параметра - 10 000,
при этом сумма значений параметров <code>take</code> и <code>skip</code> не должна превышать 10 000)</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Количество вопросов для пропуска (максимально допустимое значение для параметра - 10 000,
при этом сумма значений параметров <code>take</code> и <code>skip</code> не должна превышать 10 000)</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="order" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">order</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div> <div><div html="<p>Сортировка вопросов по дате (<code>dateAsc</code>/<code>dateDesc</code>)</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Сортировка вопросов по дате (<code>dateAsc</code>/<code>dateDesc</code>)</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="dateFrom" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">dateFrom</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">dateFrom=1688465092</span></div><div><div html="<p>Дата начала периода в формате Unix timestamp</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Дата начала периода в формате Unix timestamp</p>
</div></div></div></td></tr><tr class="last "><td kind="field" title="dateTo" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">dateTo</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">dateTo=1688465092</span></div><div><div html="<p>Дата конца периода в формате Unix timestamp</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Дата конца периода в формате Unix timestamp</p>
</div></div></div></td></tr></tbody></table></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">403<!-- --> </strong><div html="<p><span class='response__value '>Доступ запрещён</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Доступ запрещён</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R1769a:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R1769a:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R1769a:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R1769a:1" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:R1769a:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R1769a:2" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R1769a:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R1769a:3" data-rttab="true">403</li><li class="tab-error" role="tab" id="tab:R1769a:4" aria-selected="false" aria-disabled="false" aria-controls="panel:R1769a:4" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R1769a:0" aria-labelledby="tab:R1769a:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"countUnanswered"</span>: <span class="token number">24</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"countArchive"</span>: <span class="token number">508</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"questions"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"id"</span>: <span class="token string">"2ncBtX4B9I0UHoornoqG"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"text"</span>: <span class="token string">"Question text"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"createdDate"</span>: <span class="token string">"2022-02-01T11:18:08.769513469Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"state"</span>: <span class="token string">"suppliersPortalSynch"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"answer"</span>: <span class="token keyword">null</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"productDetails"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"imtId"</span>: <span class="token number">11157265</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"nmId"</span>: <span class="token number">14917842</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"productName"</span>: <span class="token string">"Coffee"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierArticle"</span>: <span class="token string">"123401"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierName"</span>: <span class="token string">" ГП Реклама и услуги"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"brandName"</span>: <span class="token string">"Nescafe"</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"wasViewed"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"isWarned"</span>: <span class="token boolean">false</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"error"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errorText"</span>: <span class="token string">""</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"additionalErrors"</span>: <span class="token keyword">null</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R1769a:1" aria-labelledby="tab:R1769a:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R1769a:2" aria-labelledby="tab:R1769a:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R1769a:3" aria-labelledby="tab:R1769a:3"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R1769a:4" aria-labelledby="tab:R1769a:4"></div></div></div></div></div></div><div id="tag/Voprosy/paths/~1api~1v1~1questions/patch" data-section-id="tag/Voprosy/paths/~1api~1v1~1questions/patch" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Voprosy/paths/~1api~1v1~1questions/patch" aria-label="tag/Voprosy/paths/~1api~1v1~1questions/patch"></a>Работа с вопросами{{ /api/v1/questions }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="patch" class="sc-oeqTF bFDDah http-verb patch">patch</span><span class="sc-eowDPD LftNx">/api/v1/questions</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/v1/questions</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>В зависимости от тела запроса, метод позволяет:</p>
<ul>
<li>отметить <a href=&quot;./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get&quot;>вопрос</a> как просмотренный</li>
<li>отклонить вопрос</li>
<li>ответить на вопрос или отредактировать ответ</li>
</ul>
<div class=&quot;description_important&quot;>
Отредактировать ответ на вопрос можно 1 раз в течение 60 дней после отправки ответа
</div>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>В зависимости от тела запроса, метод позволяет:</p>
<ul>
<li>отметить <a href="./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get">вопрос</a> как просмотренный</li>
<li>отклонить вопрос</li>
<li>ответить на вопрос или отредактировать ответ</li>
</ul>
<div class="description_important">
Отредактировать ответ на вопрос можно 1 раз в течение 60 дней после отправки ответа
</div>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><h5 class="sc-dkjaqt gwrByh">Request Body schema: <span class="sc-dwYcXH fafqZb">application/json</span></h5><div html="" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"></div><div><span class="sc-gutikT cdupFm"> <!-- -->One of<!-- --> </span><div class="sc-eEPDDI ctqtMf"><button class="sc-huvEkS cNyaMm">object</button><button class="sc-huvEkS iebUhY">object</button></div><div></div><table class="sc-dENhDJ fPSXOj"><tbody><tr class=""><td kind="field" title="id" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">id</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div> <div><div html="<p>Id вопроса</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Id вопроса</p>
</div></div></div></td></tr><tr class="last "><td kind="field" title="wasViewed" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">wasViewed</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">boolean</span></div> <div><div html="<p>Просмотрен ли вопрос</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Просмотрен ли вопрос</p>
</div></div></div></td></tr></tbody></table></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">403<!-- --> </strong><div html="<p><span class='response__value '>Доступ запрещён</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Доступ запрещён</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">404<!-- --> </strong><div html="<p><span class='response__value '>Не найдено</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не найдено</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Request samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="react-tabs__tab react-tabs__tab--selected" role="tab" id="tab:R156pa:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R156pa:0" tabindex="0" data-rttab="true">Payload</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R156pa:0" aria-labelledby="tab:R156pa:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Example</span><div class="sc-dorvvM sc-flUsNl eKERE eYgXn"><svg class="sc-kTYLvb FdjRy" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="6 9 12 15 18 9"></polyline></svg><select class="dropdown-select"><option value="ViewQuestion" selected="">ViewQuestion</option><option value="RejectQuestion">RejectQuestion</option><option value="AnswerQuestionOrEditAnswer">AnswerQuestionOrEditAnswer</option></select><label>ViewQuestion</label></div></div><div><div html="<p>Просмотреть вопрос</p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><p>Просмотреть вопрос</p>
</div><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"id"</span>: <span class="token string">"n5um6IUBQOOSTxXoo0gV"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"wasViewed"</span>: <span class="token boolean">true</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div></div></div></div><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R176pa:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R176pa:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R176pa:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R176pa:1" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:R176pa:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R176pa:2" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R176pa:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R176pa:3" data-rttab="true">403</li><li class="tab-error" role="tab" id="tab:R176pa:4" aria-selected="false" aria-disabled="false" aria-controls="panel:R176pa:4" data-rttab="true">404</li><li class="tab-error" role="tab" id="tab:R176pa:5" aria-selected="false" aria-disabled="false" aria-controls="panel:R176pa:5" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R176pa:0" aria-labelledby="tab:R176pa:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <span class="token keyword">null</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"error"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errorText"</span>: <span class="token string">""</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"additionalErrors"</span>: <span class="token keyword">null</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R176pa:1" aria-labelledby="tab:R176pa:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R176pa:2" aria-labelledby="tab:R176pa:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R176pa:3" aria-labelledby="tab:R176pa:3"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R176pa:4" aria-labelledby="tab:R176pa:4"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R176pa:5" aria-labelledby="tab:R176pa:5"></div></div></div></div></div></div><div id="tag/Voprosy/paths/~1api~1v1~1question/get" data-section-id="tag/Voprosy/paths/~1api~1v1~1question/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Voprosy/paths/~1api~1v1~1question/get" aria-label="tag/Voprosy/paths/~1api~1v1~1question/get"></a>Получить вопрос по ID{{ /api/v1/question }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/v1/question</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/v1/question</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает данные <a href=&quot;./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get&quot;>вопроса</a> по его ID. Далее вы можете <a href=&quot;./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/patch&quot;>работать с этим вопросом</a>.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает данные <a href="./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get">вопроса</a> по его ID. Далее вы можете <a href="./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/patch">работать с этим вопросом</a>.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h5 class="sc-dkjaqt gwrByh">query<!-- --> Parameters</h5><table class="sc-dENhDJ fPSXOj"><tbody><tr class="last "><td kind="field" title="id" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">id</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">id=ljAVapEBL38RyMdRln61</span></div><div><div html="<p>ID вопроса</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>ID вопроса</p>
</div></div></div></td></tr></tbody></table></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">403<!-- --> </strong><div html="<p><span class='response__value '>Доступ запрещён</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Доступ запрещён</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">422<!-- --> </strong><div html="<p><span class='response__value '>Ошибка обработки параметров запроса</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Ошибка обработки параметров запроса</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R1779a:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R1779a:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R1779a:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R1779a:1" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R1779a:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R1779a:2" data-rttab="true">403</li><li class="tab-error" role="tab" id="tab:R1779a:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R1779a:3" data-rttab="true">422</li><li class="tab-error" role="tab" id="tab:R1779a:4" aria-selected="false" aria-disabled="false" aria-controls="panel:R1779a:4" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R1779a:0" aria-labelledby="tab:R1779a:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"id"</span>: <span class="token string">"TfWOp5QBfEYrrd0AMJau"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"text"</span>: <span class="token string">"Хороший карандаш? Когда еще поставите?"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"createdDate"</span>: <span class="token string">"2025-01-27T11:38:21.202143857Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"state"</span>: <span class="token string">"wbRu"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"answer"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"text"</span>: <span class="token string">"На следующей неделе"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"editable"</span>: <span class="token boolean">true</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"createDate"</span>: <span class="token string">"2025-07-28T08:24:37.187113704Z"</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"productDetails"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"imtId"</span>: <span class="token number">202306781</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"nmId"</span>: <span class="token number">224747484</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"productName"</span>: <span class="token string">"Карандаш с ластиком"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierArticle"</span>: <span class="token string">"12113156uw"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierName"</span>: <span class="token string">""</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"brandName"</span>: <span class="token string">"Maped"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"size"</span>: <span class="token string">""</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"wasViewed"</span>: <span class="token boolean">true</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"isWarned"</span>: <span class="token boolean">false</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"error"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errorText"</span>: <span class="token string">""</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"additionalErrors"</span>: <span class="token keyword">null</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R1779a:1" aria-labelledby="tab:R1779a:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R1779a:2" aria-labelledby="tab:R1779a:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R1779a:3" aria-labelledby="tab:R1779a:3"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R1779a:4" aria-labelledby="tab:R1779a:4"></div></div></div></div></div></div><div id="tag/Otzyvy" data-section-id="tag/Otzyvy" class="sc-dsLQwm eLUhIO"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Otzyvy" aria-label="tag/Otzyvy"></a>Отзывы</h2></div></div><div class="sc-fQpRED djCrup"><div class="sc-euGpHm sc-exayXG fwfkcU eKUBFp redoc-markdown " html="<div class=&quot;description_auth&quot;>
Для доступа к методам используйте <a href=&quot;./api-information#tag/Avtorizaciya/Kak-sozdat-personalnyj-bazovyj-ili-testovyj-token&quot;>токен</a> для категории <strong>Вопросы и отзывы</strong>
</div>
<div class=&quot;description_important&quot;>
Узнать больше об отзывах можно в <a href=&quot;https://seller.wildberries.ru/instructions/material/A-79?goBackOption=prevRoute&amp;categoryId=3c971375-9939-45e8-ab82-376019be8942&quot;>справочном центре</a>
</div>
<p>Методы для получения отзывов:</p>
<ol>
<li><a href=&quot;./user-communication#tag/Voprosy/paths/~1api~1v1~1new-feedbacks-questions/get&quot;>Непросмотренные отзывы и вопросы</a></li>
<li><a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count-unanswered/get&quot;>Необработанные отзывы</a></li>
<li><a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count/get&quot;>Количество отзывов</a></li>
<li><a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get&quot;>Список отзывов</a></li>
<li><a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1archive/get&quot;>Список архивных отзывов</a></li>
</ol>
<p>Вы можете получить товар <a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedback/get&quot;>один отзыв по его ID</a> и работать с полученными вопросами через методы:</p>
<ol>
<li><a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/post&quot;>Ответить на отзыв</a></li>
<li><a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/patch&quot;>Отредактировать ответ на отзыв</a></li>
<li><a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1order~1return/post&quot;>Возврат товара по ID отзыва</a></li>
</ol>
"><div class="description_auth">
Для доступа к методам используйте <a href="./api-information#tag/Avtorizaciya/Kak-sozdat-personalnyj-bazovyj-ili-testovyj-token">токен</a> для категории <strong>Вопросы и отзывы</strong>
</div>
<div class="description_important">
Узнать больше об отзывах можно в <a href="https://seller.wildberries.ru/instructions/material/A-79?goBackOption=prevRoute&amp;categoryId=3c971375-9939-45e8-ab82-376019be8942">справочном центре</a>
</div>
<p>Методы для получения отзывов:</p>
<ol>
<li><a href="./user-communication#tag/Voprosy/paths/~1api~1v1~1new-feedbacks-questions/get">Непросмотренные отзывы и вопросы</a></li>
<li><a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count-unanswered/get">Необработанные отзывы</a></li>
<li><a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count/get">Количество отзывов</a></li>
<li><a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get">Список отзывов</a></li>
<li><a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1archive/get">Список архивных отзывов</a></li>
</ol>
<p>Вы можете получить товар <a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedback/get">один отзыв по его ID</a> и работать с полученными вопросами через методы:</p>
<ol>
<li><a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/post">Ответить на отзыв</a></li>
<li><a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/patch">Отредактировать ответ на отзыв</a></li>
<li><a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1order~1return/post">Возврат товара по ID отзыва</a></li>
</ol>
</div></div></div><div id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count-unanswered/get" data-section-id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count-unanswered/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count-unanswered/get" aria-label="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count-unanswered/get"></a>Необработанные отзывы{{ /api/v1/feedbacks/count-unanswered }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/v1/feedbacks/count-unanswered</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/v1/feedbacks/count-unanswered</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает:</p>
<ul>
<li>количество необработанных <a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get&quot;>отзывов</a> за сегодня и за всё время</li>
<li>среднюю оценку всех отзывов</li>
</ul>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает:</p>
<ul>
<li>количество необработанных <a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get">отзывов</a> за сегодня и за всё время</li>
<li>среднюю оценку всех отзывов</li>
</ul>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">403<!-- --> </strong><div html="<p><span class='response__value '>Доступ запрещён</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Доступ запрещён</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R2e8pq:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R2e8pq:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R2e8pq:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R2e8pq:1" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R2e8pq:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R2e8pq:2" data-rttab="true">403</li><li class="tab-error" role="tab" id="tab:R2e8pq:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R2e8pq:3" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R2e8pq:0" aria-labelledby="tab:R2e8pq:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"countUnanswered"</span>: <span class="token number">1</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"countUnansweredToday"</span>: <span class="token number">0</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"error"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errorText"</span>: <span class="token string">""</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"additionalErrors"</span>: <span class="token keyword">null</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2e8pq:1" aria-labelledby="tab:R2e8pq:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2e8pq:2" aria-labelledby="tab:R2e8pq:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2e8pq:3" aria-labelledby="tab:R2e8pq:3"></div></div></div></div></div></div><div id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count/get" data-section-id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count/get" aria-label="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count/get"></a>Количество отзывов{{ /api/v1/feedbacks/count }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/v1/feedbacks/count</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/v1/feedbacks/count</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает количество обработанных или необработанных <a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get&quot;>отзывов</a> за заданный период.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает количество обработанных или необработанных <a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get">отзывов</a> за заданный период.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h5 class="sc-dkjaqt gwrByh">query<!-- --> Parameters</h5><table class="sc-dENhDJ fPSXOj"><tbody><tr class=""><td kind="field" title="dateFrom" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">dateFrom</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">dateFrom=1688465092</span></div><div><div html="<p>Дата начала периода в формате Unix timestamp</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Дата начала периода в формате Unix timestamp</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="dateTo" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">dateTo</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">dateTo=1688465092</span></div><div><div html="<p>Дата конца периода в формате Unix timestamp</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Дата конца периода в формате Unix timestamp</p>
</div></div></div></td></tr><tr class="last "><td kind="field" title="isAnswered" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">isAnswered</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">boolean</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">isAnswered=false</span></div><div><div html="<p>Обработан ли отзыв:</p>
<ul>
<li><code>true</code> — да, по умолчанию</li>
<li><code>false</code> — нет</li>
</ul>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Обработан ли отзыв:</p>
<ul>
<li><code>true</code> — да, по умолчанию</li>
<li><code>false</code> — нет</li>
</ul>
</div></div></div></td></tr></tbody></table></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">403<!-- --> </strong><div html="<p><span class='response__value '>Доступ запрещён</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Доступ запрещён</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R2e99q:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R2e99q:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R2e99q:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R2e99q:1" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:R2e99q:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R2e99q:2" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R2e99q:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R2e99q:3" data-rttab="true">403</li><li class="tab-error" role="tab" id="tab:R2e99q:4" aria-selected="false" aria-disabled="false" aria-controls="panel:R2e99q:4" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R2e99q:0" aria-labelledby="tab:R2e99q:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <span class="token number">724583</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"error"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errorText"</span>: <span class="token string">""</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"additionalErrors"</span>: <span class="token keyword">null</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2e99q:1" aria-labelledby="tab:R2e99q:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2e99q:2" aria-labelledby="tab:R2e99q:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2e99q:3" aria-labelledby="tab:R2e99q:3"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2e99q:4" aria-labelledby="tab:R2e99q:4"></div></div></div></div></div></div><div id="tag/Otzyvy/paths/~1api~1v1~1feedbacks/get" data-section-id="tag/Otzyvy/paths/~1api~1v1~1feedbacks/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get" aria-label="tag/Otzyvy/paths/~1api~1v1~1feedbacks/get"></a>Список отзывов{{ /api/v1/feedbacks }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/v1/feedbacks</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/v1/feedbacks</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает список отзывов по заданным фильтрам. Вы можете:</p>
<ul>
<li>получить данные обработанных и необработанных отзывов</li>
<li>сортировать отзывы по дате</li>
<li>настроить пагинацию и количество отзывов в ответе</li>
</ul>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает список отзывов по заданным фильтрам. Вы можете:</p>
<ul>
<li>получить данные обработанных и необработанных отзывов</li>
<li>сортировать отзывы по дате</li>
<li>настроить пагинацию и количество отзывов в ответе</li>
</ul>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h5 class="sc-dkjaqt gwrByh">query<!-- --> Parameters</h5><table class="sc-dENhDJ fPSXOj"><tbody><tr class=""><td kind="field" title="isAnswered" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">isAnswered</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">boolean</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">isAnswered=false</span></div><div><div html="<p>Обработан ли отзыв:</p>
<ul>
<li><code>true</code> — да, по умолчанию</li>
<li><code>false</code> — нет</li>
</ul>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Обработан ли отзыв:</p>
<ul>
<li><code>true</code> — да, по умолчанию</li>
<li><code>false</code> — нет</li>
</ul>
</div></div></div></td></tr><tr class=""><td kind="field" title="nmId" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">nmId</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">nmId=5870243</span></div><div><div html="<p>Артикул WB</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Артикул WB</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="take" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">take</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">take=1</span></div><div><div html="<p>Количество отзывов (max. 5 000)</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Количество отзывов (max. 5 000)</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="skip" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">skip</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">skip=0</span></div><div><div html="<p>Количество отзывов для пропуска (max. 199990)</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Количество отзывов для пропуска (max. 199990)</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="order" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">order</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div><div><span class="sc-xuUkR bJcEcT"> <!-- -->Enum<!-- -->:</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"dateAsc"</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"dateDesc"</span> </div> <div><div html="<p>Сортировка отзывов по дате (dateAsc/dateDesc)</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Сортировка отзывов по дате (dateAsc/dateDesc)</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="dateFrom" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">dateFrom</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">dateFrom=1688465092</span></div><div><div html="<p>Дата начала периода в формате Unix timestamp</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Дата начала периода в формате Unix timestamp</p>
</div></div></div></td></tr><tr class="last "><td kind="field" title="dateTo" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">dateTo</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">dateTo=1688465092</span></div><div><div html="<p>Дата конца периода в формате Unix timestamp</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Дата конца периода в формате Unix timestamp</p>
</div></div></div></td></tr></tbody></table></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">403<!-- --> </strong><div html="<p><span class='response__value '>Доступ запрещён</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Доступ запрещён</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R2e9pq:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R2e9pq:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R2e9pq:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R2e9pq:1" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:R2e9pq:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R2e9pq:2" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R2e9pq:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R2e9pq:3" data-rttab="true">403</li><li class="tab-error" role="tab" id="tab:R2e9pq:4" aria-selected="false" aria-disabled="false" aria-controls="panel:R2e9pq:4" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R2e9pq:0" aria-labelledby="tab:R2e9pq:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"countUnanswered"</span>: <span class="token number">52</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"countArchive"</span>: <span class="token number">1000</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"feedbacks"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"id"</span>: <span class="token string">"YX52RZEBhH9mrcYdEJuD"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"text"</span>: <span class="token string">"Спасибо, всё подошло"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"pros"</span>: <span class="token string">"Удобный"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"cons"</span>: <span class="token string">"Нет"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"productValuation"</span>: <span class="token number">5</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"createdDate"</span>: <span class="token string">"2024-09-26T10:20:48+03:00"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"answer"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"text"</span>: <span class="token string">"Пожалуйста. Ждём вас снова!"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"state"</span>: <span class="token string">"wbRu"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"editable"</span>: <span class="token boolean">false</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"state"</span>: <span class="token string">"wbRu"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"productDetails"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"imtId"</span>: <span class="token number">123456789</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"nmId"</span>: <span class="token number">987654321</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"productName"</span>: <span class="token string">"ВАЗ"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierArticle"</span>: <span class="token string">"DP02/черный"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierName"</span>: <span class="token string">"ГП Реклама и услуги"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"brandName"</span>: <span class="token string">"Бест Трикотаж"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"size"</span>: <span class="token string">"0"</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"video"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"previewImage"</span>: <span class="token string">"</span><a href="https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/preview.webp">https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/preview.webp</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"link"</span>: <span class="token string">"</span><a href="https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/index.m3u8">https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/index.m3u8</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"durationSec"</span>: <span class="token number">10</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"wasViewed"</span>: <span class="token boolean">true</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"photoLinks"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"fullSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/fs.jpg">https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/fs.jpg</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"miniSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/ms.jpg">https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/ms.jpg</a><span class="token string">"</span></div></li></ul><span class="token punctuation">}</span>,</div></li><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"fullSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/fs.jpg">https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/fs.jpg</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"miniSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/ms.jpg">https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/ms.jpg</a><span class="token string">"</span></div></li></ul><span class="token punctuation">}</span>,</div></li><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"fullSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/fs.jpg">https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/fs.jpg</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"miniSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/ms.jpg">https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/ms.jpg</a><span class="token string">"</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"userName"</span>: <span class="token string">"Николай"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"matchingSize"</span>: <span class="token string">"ok"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"isAbleSupplierFeedbackValuation"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierFeedbackValuation"</span>: <span class="token number">1</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"isAbleSupplierProductValuation"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierProductValuation"</span>: <span class="token number">2</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"isAbleReturnProductOrders"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"returnProductOrdersDate"</span>: <span class="token string">"2024-08-20T16:39:49Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"bables"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><span class="token string">"цена"</span></div></li></ul><span class="token punctuation">]</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"lastOrderShkId"</span>: <span class="token number">123456789</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"lastOrderCreatedAt"</span>: <span class="token string">"2024-08-12T10:20:48+03:00"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"color"</span>: <span class="token string">"colorless"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"subjectId"</span>: <span class="token number">219</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"subjectName"</span>: <span class="token string">"Футболки-поло"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"parentFeedbackId"</span>: <span class="token keyword">null</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"childFeedbackId"</span>: <span class="token string">"bIjTCZDvJni7NGnLbUlf"</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"error"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errorText"</span>: <span class="token string">""</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"additionalErrors"</span>: <span class="token keyword">null</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2e9pq:1" aria-labelledby="tab:R2e9pq:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2e9pq:2" aria-labelledby="tab:R2e9pq:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2e9pq:3" aria-labelledby="tab:R2e9pq:3"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2e9pq:4" aria-labelledby="tab:R2e9pq:4"></div></div></div></div></div></div><div id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/post" data-section-id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/post" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/post" aria-label="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/post"></a>Ответить на отзыв{{ /api/v1/feedbacks/answer }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="post" class="sc-oeqTF hArOZm http-verb post">post</span><span class="sc-eowDPD LftNx">/api/v1/feedbacks/answer</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/v1/feedbacks/answer</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод позволяет ответить на <a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get&quot;>отзыв</a> покупателя.</p>
<div class=&quot;description_important&quot;>
ID отзыва не валидируется. Если в запросе вы передали некорректный ID, вы не получите ошибку.
</div>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод позволяет ответить на <a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get">отзыв</a> покупателя.</p>
<div class="description_important">
ID отзыва не валидируется. Если в запросе вы передали некорректный ID, вы не получите ошибку.
</div>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><h5 class="sc-dkjaqt gwrByh">Request Body schema: <span class="sc-dwYcXH fafqZb">application/json</span></h5><div html="" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"></div><table class="sc-dENhDJ fPSXOj"><tbody><tr class=""><td kind="field" title="id" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">id</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div> <div><div html="<p>ID отзыва</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>ID отзыва</p>
</div></div></div></td></tr><tr class="last "><td kind="field" title="text" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">text</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span><span> <span class="sc-xuUkR sc-fsKlOa bJcEcT hSZIxQ"> <!-- -->[ 2 .. 5000 ]<!-- --> </span></span></div> <div><div html="<p>Текст ответа</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Текст ответа</p>
</div></div></div></td></tr></tbody></table><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb dSgpsc" disabled=""><strong class="sc-catHVh gXPvFO">204<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Request samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="react-tabs__tab react-tabs__tab--selected" role="tab" id="tab:R2aa9q:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R2aa9q:0" tabindex="0" data-rttab="true">Payload</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R2aa9q:0" aria-labelledby="tab:R2aa9q:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"id"</span>: <span class="token string">"J2FMRjUj6hwvwCElqssz"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"text"</span>: <span class="token string">"Спасибо за Ваш отзыв!"</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div></div></div><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-error react-tabs__tab--selected" role="tab" id="tab:R2ea9q:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R2ea9q:0" tabindex="0" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:R2ea9q:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R2ea9q:1" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R2ea9q:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R2ea9q:2" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R2ea9q:0" aria-labelledby="tab:R2ea9q:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Example</span><div class="sc-dorvvM sc-flUsNl eKERE eYgXn"><svg class="sc-kTYLvb FdjRy" xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><polyline points="6 9 12 15 18 9"></polyline></svg><select class="dropdown-select"><option value="contentTypeHeaderNotSpecified" selected="">contentTypeHeaderNotSpecified</option><option value="incorrectContentTypeHeader">incorrectContentTypeHeader</option><option value="incorrectContentType">incorrectContentType</option><option value="invalidJsonSyntax">invalidJsonSyntax</option></select><label>contentTypeHeaderNotSpecified</label></div></div><div><div html="<p>Не указан заголовок Content-Type</p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><p>Не указан заголовок Content-Type</p>
</div><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"title"</span>: <span class="token string">"bad request"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"requestId"</span>: <span class="token string">"e6c4100223db8bf5818b2e5f12705891"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"origin"</span>: <span class="token string">"fbapi"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"detail"</span>: <span class="token string">"content-type header not specified"</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2ea9q:1" aria-labelledby="tab:R2ea9q:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2ea9q:2" aria-labelledby="tab:R2ea9q:2"></div></div></div></div></div></div><div id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/patch" data-section-id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/patch" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/patch" aria-label="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/patch"></a>Отредактировать ответ на отзыв{{ /api/v1/feedbacks/answer }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="patch" class="sc-oeqTF bFDDah http-verb patch">patch</span><span class="sc-eowDPD LftNx">/api/v1/feedbacks/answer</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/v1/feedbacks/answer</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод позволяет отредактировать уже отправленный <a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/post&quot;>ответ на отзыв</a> покупателя.
<br><br>
Отредактировать ответ можно только один раз в течение 60 дней c момента отправки.</p>
<div class=&quot;description_important&quot;>
ID отзыва не валидируется. Если в запросе вы передали некорректный ID, вы не получите ошибку.
</div>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод позволяет отредактировать уже отправленный <a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/post">ответ на отзыв</a> покупателя.
<br><br>
Отредактировать ответ можно только один раз в течение 60 дней c момента отправки.</p>
<div class="description_important">
ID отзыва не валидируется. Если в запросе вы передали некорректный ID, вы не получите ошибку.
</div>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><h5 class="sc-dkjaqt gwrByh">Request Body schema: <span class="sc-dwYcXH fafqZb">application/json</span></h5><div html="" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"></div><table class="sc-dENhDJ fPSXOj"><tbody><tr class=""><td kind="field" title="id" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">id</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div> <div><div html="<p>ID отзыва</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>ID отзыва</p>
</div></div></div></td></tr><tr class="last "><td kind="field" title="text" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">text</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span><span> <span class="sc-xuUkR sc-fsKlOa bJcEcT hSZIxQ"> <!-- -->[ 2 .. 5000 ]<!-- --> </span></span></div> <div><div html="<p>Текст ответа</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Текст ответа</p>
</div></div></div></td></tr></tbody></table><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb dSgpsc" disabled=""><strong class="sc-catHVh gXPvFO">204<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Request samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="react-tabs__tab react-tabs__tab--selected" role="tab" id="tab:R2aapq:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R2aapq:0" tabindex="0" data-rttab="true">Payload</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R2aapq:0" aria-labelledby="tab:R2aapq:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"id"</span>: <span class="token string">"J2FMRjUj6hwvwCElqssz"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"text"</span>: <span class="token string">"Спасибо за Ваш отзыв, он очень важен для нас!"</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div></div></div><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-error react-tabs__tab--selected" role="tab" id="tab:R2eapq:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R2eapq:0" tabindex="0" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R2eapq:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R2eapq:1" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R2eapq:0" aria-labelledby="tab:R2eapq:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"title"</span>: <span class="token string">"unauthorized"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"detail"</span>: <span class="token string">"token problem; token is malformed: could not base64 decode signature: illegal base64 data at input byte 84"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"code"</span>: <span class="token string">"07e4668e--a53a3d31f8b0-[UK-oWaVDUqNrKG]; 03bce=277; 84bd353bf-75"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"requestId"</span>: <span class="token string">"7b80742415072fe8b6b7f7761f1d1211"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"origin"</span>: <span class="token string">"s2s-api-auth-catalog"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"status"</span>: <span class="token number">401</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"statusText"</span>: <span class="token string">"Unauthorized"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"timestamp"</span>: <span class="token string">"2024-09-30T06:52:38Z"</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2eapq:1" aria-labelledby="tab:R2eapq:1"></div></div></div></div></div></div><div id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1order~1return/post" data-section-id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1order~1return/post" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1order~1return/post" aria-label="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1order~1return/post"></a>Возврат товара по ID отзыва{{ /api/v1/feedbacks/order/return }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="post" class="sc-oeqTF hArOZm http-verb post">post</span><span class="sc-eowDPD LftNx">/api/v1/feedbacks/order/return</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/v1/feedbacks/order/return</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод запрашивает возврат товара, по которому оставлен <a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get&quot;>отзыв</a>.
<br><br>
Возврат доступен для отзывов с полем <code>&amp;quot;isAbleReturnProductOrders&amp;quot;: true</code>.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод запрашивает возврат товара, по которому оставлен <a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get">отзыв</a>.
<br><br>
Возврат доступен для отзывов с полем <code>"isAbleReturnProductOrders": true</code>.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><h5 class="sc-dkjaqt gwrByh">Request Body schema: <span class="sc-dwYcXH fafqZb">application/json</span><div class="sc-xuUkR sc-hrDJJk sc-kGqRax bJcEcT eYMuOI HCLfY">required</div></h5><div html="" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"></div><table class="sc-dENhDJ fPSXOj"><tbody><tr class="last "><td kind="field" title="feedbackId" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">feedbackId</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div> <div><div html="<p>ID отзыва</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>ID отзыва</p>
</div></div></div></td></tr></tbody></table><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">422<!-- --> </strong><div html="<p><span class='response__value '>Ошибка обработки параметров запроса</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Ошибка обработки параметров запроса</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Request samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="react-tabs__tab react-tabs__tab--selected" role="tab" id="tab:R2ab9q:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R2ab9q:0" tabindex="0" data-rttab="true">Payload</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R2ab9q:0" aria-labelledby="tab:R2ab9q:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"feedbackId"</span>: <span class="token string">"absdfgerrrfff1234"</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div></div></div><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R2eb9q:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R2eb9q:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R2eb9q:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R2eb9q:1" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:R2eb9q:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R2eb9q:2" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R2eb9q:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R2eb9q:3" data-rttab="true">422</li><li class="tab-error" role="tab" id="tab:R2eb9q:4" aria-selected="false" aria-disabled="false" aria-controls="panel:R2eb9q:4" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R2eb9q:0" aria-labelledby="tab:R2eb9q:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <span class="token punctuation">{ }</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"error"</span>: <span class="token boolean">true</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errorText"</span>: <span class="token string">"string"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"additionalErrors"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><span class="token string">"string"</span></div></li></ul><span class="token punctuation">]</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2eb9q:1" aria-labelledby="tab:R2eb9q:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2eb9q:2" aria-labelledby="tab:R2eb9q:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2eb9q:3" aria-labelledby="tab:R2eb9q:3"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2eb9q:4" aria-labelledby="tab:R2eb9q:4"></div></div></div></div></div></div><div id="tag/Otzyvy/paths/~1api~1v1~1feedback/get" data-section-id="tag/Otzyvy/paths/~1api~1v1~1feedback/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Otzyvy/paths/~1api~1v1~1feedback/get" aria-label="tag/Otzyvy/paths/~1api~1v1~1feedback/get"></a>Получить отзыв по ID{{ /api/v1/feedback }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/v1/feedback</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/v1/feedback</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает данные <a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get&quot;>отзыва</a> по его ID.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает данные <a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get">отзыва</a> по его ID.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h5 class="sc-dkjaqt gwrByh">query<!-- --> Parameters</h5><table class="sc-dENhDJ fPSXOj"><tbody><tr class="last "><td kind="field" title="id" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">id</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">id=G7Y9Y1kBAtKOitoBT_lV</span></div><div><div html="<p>ID отзыва</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>ID отзыва</p>
</div></div></div></td></tr></tbody></table></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">422<!-- --> </strong><div html="<p><span class='response__value '>Ошибка обработки параметров запроса</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Ошибка обработки параметров запроса</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R2ebpq:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R2ebpq:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R2ebpq:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R2ebpq:1" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R2ebpq:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R2ebpq:2" data-rttab="true">422</li><li class="tab-error" role="tab" id="tab:R2ebpq:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R2ebpq:3" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R2ebpq:0" aria-labelledby="tab:R2ebpq:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"id"</span>: <span class="token string">"YX52RZEBhH9mrcYdEJuD"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"text"</span>: <span class="token string">"Спасибо, всё подошло"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"pros"</span>: <span class="token string">"Удобный"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"cons"</span>: <span class="token string">"Нет"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"productValuation"</span>: <span class="token number">5</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"createdDate"</span>: <span class="token string">"2024-09-26T10:20:48+03:00"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"answer"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"text"</span>: <span class="token string">"Пожалуйста. Ждём вас снова!"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"state"</span>: <span class="token string">"wbRu"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"editable"</span>: <span class="token boolean">false</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"state"</span>: <span class="token string">"wbRu"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"productDetails"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"imtId"</span>: <span class="token number">123456789</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"nmId"</span>: <span class="token number">987654321</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"productName"</span>: <span class="token string">"ВАЗ"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierArticle"</span>: <span class="token string">"DP02/черный"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierName"</span>: <span class="token string">"ГП Реклама и услуги"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"brandName"</span>: <span class="token string">"Бест Трикотаж"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"size"</span>: <span class="token string">"0"</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"video"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"previewImage"</span>: <span class="token string">"</span><a href="https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/preview.webp">https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/preview.webp</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"link"</span>: <span class="token string">"</span><a href="https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/index.m3u8">https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/index.m3u8</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"durationSec"</span>: <span class="token number">10</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"wasViewed"</span>: <span class="token boolean">true</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"photoLinks"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"fullSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/fs.jpg">https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/fs.jpg</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"miniSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/ms.jpg">https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/ms.jpg</a><span class="token string">"</span></div></li></ul><span class="token punctuation">}</span>,</div></li><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"fullSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/fs.jpg">https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/fs.jpg</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"miniSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/ms.jpg">https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/ms.jpg</a><span class="token string">"</span></div></li></ul><span class="token punctuation">}</span>,</div></li><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"fullSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/fs.jpg">https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/fs.jpg</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"miniSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/ms.jpg">https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/ms.jpg</a><span class="token string">"</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"userName"</span>: <span class="token string">"Николай"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"matchingSize"</span>: <span class="token string">"ok"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"isAbleSupplierFeedbackValuation"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierFeedbackValuation"</span>: <span class="token number">1</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"isAbleSupplierProductValuation"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierProductValuation"</span>: <span class="token number">2</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"isAbleReturnProductOrders"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"returnProductOrdersDate"</span>: <span class="token string">"2024-08-20T16:39:49Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"bables"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><span class="token string">"цена"</span></div></li></ul><span class="token punctuation">]</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"lastOrderShkId"</span>: <span class="token number">123456789</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"lastOrderCreatedAt"</span>: <span class="token string">"2024-08-12T10:20:48+03:00"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"color"</span>: <span class="token string">"colorless"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"subjectId"</span>: <span class="token number">219</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"subjectName"</span>: <span class="token string">"Футболки-поло"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"parentFeedbackId"</span>: <span class="token keyword">null</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"childFeedbackId"</span>: <span class="token string">"bIjTCZDvJni7NGnLbUlf"</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"error"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errorText"</span>: <span class="token string">""</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"additionalErrors"</span>: <span class="token keyword">null</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2ebpq:1" aria-labelledby="tab:R2ebpq:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2ebpq:2" aria-labelledby="tab:R2ebpq:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2ebpq:3" aria-labelledby="tab:R2ebpq:3"></div></div></div></div></div></div><div id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1archive/get" data-section-id="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1archive/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1archive/get" aria-label="tag/Otzyvy/paths/~1api~1v1~1feedbacks~1archive/get"></a>Список архивных отзывов{{ /api/v1/feedbacks/archive }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/v1/feedbacks/archive</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/v1/feedbacks/archive</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает список архивных <a href=&quot;./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get&quot;>отзывов</a>.
<br><br>
Отзыв становится архивным, если:</p>
<ul>
<li>на отзыв получен ответ</li>
<li>на отзыв не получен ответ в течение 30 дней</li>
<li>в отзыве нет текста и фото</li>
</ul>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает список архивных <a href="./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get">отзывов</a>.
<br><br>
Отзыв становится архивным, если:</p>
<ul>
<li>на отзыв получен ответ</li>
<li>на отзыв не получен ответ в течение 30 дней</li>
<li>в отзыве нет текста и фото</li>
</ul>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h5 class="sc-dkjaqt gwrByh">query<!-- --> Parameters</h5><table class="sc-dENhDJ fPSXOj"><tbody><tr class=""><td kind="field" title="nmId" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">nmId</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">nmId=14917842</span></div><div><div html="<p>Артикул WB</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Артикул WB</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="take" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">take</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">take=1</span></div><div><div html="<p>Количество отзывов (max. 5 000)</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Количество отзывов (max. 5 000)</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="skip" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">skip</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">skip=0</span></div><div><div html="<p>Количество отзывов для пропуска</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Количество отзывов для пропуска</p>
</div></div></div></td></tr><tr class="last "><td kind="field" title="order" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">order</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div><div><span class="sc-xuUkR bJcEcT"> <!-- -->Enum<!-- -->:</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"dateAsc"</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"dateDesc"</span> </div> <div><div html="<p>Сортировка отзывов по дате (dateAsc/dateDesc)</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Сортировка отзывов по дате (dateAsc/dateDesc)</p>
</div></div></div></td></tr></tbody></table></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">403<!-- --> </strong><div html="<p><span class='response__value '>Доступ запрещён</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Доступ запрещён</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R2ec9q:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R2ec9q:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R2ec9q:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R2ec9q:1" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:R2ec9q:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R2ec9q:2" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R2ec9q:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R2ec9q:3" data-rttab="true">403</li><li class="tab-error" role="tab" id="tab:R2ec9q:4" aria-selected="false" aria-disabled="false" aria-controls="panel:R2ec9q:4" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R2ec9q:0" aria-labelledby="tab:R2ec9q:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"feedbacks"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"id"</span>: <span class="token string">"YX52RZEBhH9mrcYdEJuD"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"text"</span>: <span class="token string">"Спасибо, всё подошло"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"pros"</span>: <span class="token string">"Удобный"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"cons"</span>: <span class="token string">"Нет"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"productValuation"</span>: <span class="token number">5</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"createdDate"</span>: <span class="token string">"2024-09-26T10:20:48+03:00"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"answer"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"text"</span>: <span class="token string">"Пожалуйста. Ждём вас снова!"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"state"</span>: <span class="token string">"wbRu"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"editable"</span>: <span class="token boolean">false</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"state"</span>: <span class="token string">"wbRu"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"productDetails"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"imtId"</span>: <span class="token number">123456789</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"nmId"</span>: <span class="token number">987654321</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"productName"</span>: <span class="token string">"ВАЗ"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierArticle"</span>: <span class="token string">"DP02/черный"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierName"</span>: <span class="token string">"ГП Реклама и услуги"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"brandName"</span>: <span class="token string">"Бест Трикотаж"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"size"</span>: <span class="token string">"0"</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"video"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"previewImage"</span>: <span class="token string">"</span><a href="https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/preview.webp">https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/preview.webp</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"link"</span>: <span class="token string">"</span><a href="https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/index.m3u8">https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/index.m3u8</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"durationSec"</span>: <span class="token number">10</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"wasViewed"</span>: <span class="token boolean">true</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"photoLinks"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"fullSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/fs.jpg">https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/fs.jpg</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"miniSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/ms.jpg">https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/ms.jpg</a><span class="token string">"</span></div></li></ul><span class="token punctuation">}</span>,</div></li><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"fullSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/fs.jpg">https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/fs.jpg</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"miniSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/ms.jpg">https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/ms.jpg</a><span class="token string">"</span></div></li></ul><span class="token punctuation">}</span>,</div></li><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"fullSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/fs.jpg">https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/fs.jpg</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"miniSize"</span>: <span class="token string">"</span><a href="https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/ms.jpg">https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/ms.jpg</a><span class="token string">"</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"userName"</span>: <span class="token string">"Николай"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"matchingSize"</span>: <span class="token string">"ok"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"isAbleSupplierFeedbackValuation"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierFeedbackValuation"</span>: <span class="token number">1</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"isAbleSupplierProductValuation"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"supplierProductValuation"</span>: <span class="token number">2</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"isAbleReturnProductOrders"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"returnProductOrdersDate"</span>: <span class="token string">"2024-08-20T16:39:49Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"bables"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><span class="token string">"цена"</span></div></li></ul><span class="token punctuation">]</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"lastOrderShkId"</span>: <span class="token number">123456789</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"lastOrderCreatedAt"</span>: <span class="token string">"2024-08-12T10:20:48+03:00"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"color"</span>: <span class="token string">"colorless"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"subjectId"</span>: <span class="token number">219</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"subjectName"</span>: <span class="token string">"Футболки-поло"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"parentFeedbackId"</span>: <span class="token keyword">null</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"childFeedbackId"</span>: <span class="token string">"bIjTCZDvJni7NGnLbUlf"</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"error"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errorText"</span>: <span class="token string">""</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"additionalErrors"</span>: <span class="token keyword">null</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2ec9q:1" aria-labelledby="tab:R2ec9q:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2ec9q:2" aria-labelledby="tab:R2ec9q:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2ec9q:3" aria-labelledby="tab:R2ec9q:3"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R2ec9q:4" aria-labelledby="tab:R2ec9q:4"></div></div></div></div></div></div><div id="tag/Zakreplyonnye-otzyvy" data-section-id="tag/Zakreplyonnye-otzyvy" class="sc-dsLQwm eLUhIO"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Zakreplyonnye-otzyvy" aria-label="tag/Zakreplyonnye-otzyvy"></a>Закреплённые отзывы</h2></div></div><div class="sc-fQpRED djCrup"><div class="sc-euGpHm sc-exayXG fwfkcU eKUBFp redoc-markdown " html="<div class=&quot;description_auth&quot;>
Для доступа к методам используйте <a href=&quot;./api-information#tag/Avtorizaciya/Kak-sozdat-token&quot;>токен</a> для категории <strong>Вопросы и отзывы</strong>
</div>
<div class=&quot;description_important&quot;>
Узнать больше о закреплённых отзывах можно в <a href=&quot;https://seller.wildberries.ru/instructions/ru/ru/material/pinned-reviews?categoryId=3c971375-9939-45e8-ab82-376019be8942&amp;goBackOption=prevRoute&quot;>справочном центре</a>
</div>
<p>С помощью этих методов вы можете:</p>
<ol>
<li><a href=&quot;./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/get&quot;>Получить список закреплённых и откреплённых отзывов</a></li>
<li><a href=&quot;./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/post&quot;>Закрепить отзывы</a>. Метод доступен по <a href=&quot;https://seller.wildberries.ru/monetization/jam&quot;>подписке Джем</a> или c <a href=&quot;https://seller.wildberries.ru/tariff-constructor&quot;>тарифной опцией</a> <strong>Закрепление отзыва</strong></li>
<li><a href=&quot;./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/delete&quot;>Открепить отзывы</a></li>
<li><a href=&quot;./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1count/get&quot;>Получить количество закреплённых и откреплённых отзывов</a></li>
<li><a href=&quot;./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1limits/get&quot;>Получить лимиты закреплённых отзывов по подписке и тарифной опции</a></li>
</ol>
"><div class="description_auth">
Для доступа к методам используйте <a href="./api-information#tag/Avtorizaciya/Kak-sozdat-token">токен</a> для категории <strong>Вопросы и отзывы</strong>
</div>
<div class="description_important">
Узнать больше о закреплённых отзывах можно в <a href="https://seller.wildberries.ru/instructions/ru/ru/material/pinned-reviews?categoryId=3c971375-9939-45e8-ab82-376019be8942&amp;goBackOption=prevRoute">справочном центре</a>
</div>
<p>С помощью этих методов вы можете:</p>
<ol>
<li><a href="./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/get">Получить список закреплённых и откреплённых отзывов</a></li>
<li><a href="./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/post">Закрепить отзывы</a>. Метод доступен по <a href="https://seller.wildberries.ru/monetization/jam">подписке Джем</a> или c <a href="https://seller.wildberries.ru/tariff-constructor">тарифной опцией</a> <strong>Закрепление отзыва</strong></li>
<li><a href="./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/delete">Открепить отзывы</a></li>
<li><a href="./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1count/get">Получить количество закреплённых и откреплённых отзывов</a></li>
<li><a href="./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1limits/get">Получить лимиты закреплённых отзывов по подписке и тарифной опции</a></li>
</ol>
</div></div></div><div id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/get" data-section-id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/get" aria-label="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/get"></a>Список закреплённых и откреплённых отзывов{{ /api/feedbacks/v1/pins }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/feedbacks/v1/pins</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/feedbacks/v1/pins</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод предоставляет список закреплённых и откреплённых отзывов.
<br>
Откреплёнными считаются только отзывы, которые были откреплены автоматически по причинам, указанным в ответе в поле <code>unpinnedCause</code>.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод предоставляет список закреплённых и откреплённых отзывов.
<br>
Откреплёнными считаются только отзывы, которые были откреплены автоматически по причинам, указанным в ответе в поле <code>unpinnedCause</code>.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h5 class="sc-dkjaqt gwrByh">query<!-- --> Parameters</h5><table class="sc-dENhDJ fPSXOj"><tbody><tr class=""><td kind="field" title="state" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">state</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div><div><span class="sc-xuUkR bJcEcT"> <!-- -->Enum<!-- -->:</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"pinned"</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"unpinned"</span> </div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">state=pinned</span></div><div><div html="<p>Закреплён ли отзыв:</p>
<ul>
<li><code>pinned</code> — да</li>
<li><code>unpinned</code> — нет</li>
</ul>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Закреплён ли отзыв:</p>
<ul>
<li><code>pinned</code> — да</li>
<li><code>unpinned</code> — нет</li>
</ul>
</div></div></div></td></tr><tr class=""><td kind="field" title="pinOn" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">pinOn</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div><div><span class="sc-xuUkR bJcEcT"> <!-- -->Enum<!-- -->:</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"nm"</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"imt"</span> </div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">pinOn=nm</span></div><div><div html="<p>Место закрепления отзыва:</p>
<ul>
<li><code>nm</code> — карточка товара</li>
<li><code>imt</code> — объединённая карточка</li>
</ul>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Место закрепления отзыва:</p>
<ul>
<li><code>nm</code> — карточка товара</li>
<li><code>imt</code> — объединённая карточка</li>
</ul>
</div></div></div></td></tr><tr class=""><td kind="field" title="imtId" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">imtId</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">imtId=256972151</span></div><div><div html="<p>ID объединённой карточки товара.<br>
Все артикулы WB объединённой карточки товара имеют один и тот же <code>imtId</code>.<br>
У каждой карточки товара есть <code>imtId</code>, даже если она не объединена с другими карточками</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>ID объединённой карточки товара.<br>
Все артикулы WB объединённой карточки товара имеют один и тот же <code>imtId</code>.<br>
У каждой карточки товара есть <code>imtId</code>, даже если она не объединена с другими карточками</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="nmId" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">nmId</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">nmId=177974151</span></div><div><div html="<p>Артикул WB</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Артикул WB</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="feedbackId" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">feedbackId</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">feedbackId=789</span></div><div><div html="<p>ID отзыва</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>ID отзыва</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="dateFrom" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">dateFrom</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF"> <!-- -->&lt;<!-- -->date-time<!-- -->&gt;<!-- --> </span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">dateFrom=2020-01-01T15:04:05Z</span></div><div><div html="<p>Дата закрепления первого отзыва в списке</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Дата закрепления первого отзыва в списке</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="dateTo" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">dateTo</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF"> <!-- -->&lt;<!-- -->date-time<!-- -->&gt;<!-- --> </span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">dateTo=2020-02-01T15:04:05Z</span></div><div><div html="<p>Дата закрепления последнего отзыва в списке</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Дата закрепления последнего отзыва в списке</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="next" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">next</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">next=741</span></div><div><div html="<p>ID последней операции закрепления (пагинатор)</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>ID последней операции закрепления (пагинатор)</p>
</div></div></div></td></tr><tr class="last "><td kind="field" title="limit" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">limit</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span><span> <span class="sc-xuUkR sc-fsKlOa bJcEcT hSZIxQ"> <!-- -->&lt;= 500<!-- --> </span></span></div><div><span class="sc-xuUkR bJcEcT"> <!-- -->Default:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">500</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">limit=100</span></div><div><div html="<p>Количество отзывов на одной странице (пагинация)</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Количество отзывов на одной странице (пагинация)</p>
</div></div></div></td></tr></tbody></table></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R174qa:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R174qa:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R174qa:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R174qa:1" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:R174qa:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R174qa:2" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R174qa:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R174qa:3" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R174qa:0" aria-labelledby="tab:R174qa:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"changeStateAt"</span>: <span class="token string">"2020-01-01T15:04:05Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"imtId"</span>: <span class="token number">256971531</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"nmId"</span>: <span class="token number">177974151</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"pinId"</span>: <span class="token number">1857762</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"pinMethod"</span>: <span class="token string">"subscription"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"pinOn"</span>: <span class="token string">"imt"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"feedbackId"</span>: <span class="token string">"DibuRAImknLyiqgzvGcU"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"state"</span>: <span class="token string">"unpinned"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"unpinnedCause"</span>: <span class="token string">"sysTariffUnpinned"</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"next"</span>: <span class="token number">200</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R174qa:1" aria-labelledby="tab:R174qa:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R174qa:2" aria-labelledby="tab:R174qa:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R174qa:3" aria-labelledby="tab:R174qa:3"></div></div></div></div></div></div><div id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/post" data-section-id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/post" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/post" aria-label="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/post"></a>Закрепить отзывы{{ /api/feedbacks/v1/pins }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="post" class="sc-oeqTF hArOZm http-verb post">post</span><span class="sc-eowDPD LftNx">/api/feedbacks/v1/pins</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/feedbacks/v1/pins</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод позволяет закрепить отзывы в карточке товара или в объединённой карточке. <br>
Чтобы получить ID отзывов, используйте метод <a href=&quot;./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/get&quot;>Список закреплённых и откреплённых отзывов</a>.<br>
<br>
Метод доступен по <a href=&quot;https://seller.wildberries.ru/monetization/jam&quot;>подписке Джем</a> или c <a href=&quot;https://seller.wildberries.ru/tariff-constructor&quot;>тарифной опцией</a> <strong>Закрепление отзыва</strong>.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод позволяет закрепить отзывы в карточке товара или в объединённой карточке. <br>
Чтобы получить ID отзывов, используйте метод <a href="./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/get">Список закреплённых и откреплённых отзывов</a>.<br>
<br>
Метод доступен по <a href="https://seller.wildberries.ru/monetization/jam">подписке Джем</a> или c <a href="https://seller.wildberries.ru/tariff-constructor">тарифной опцией</a> <strong>Закрепление отзыва</strong>.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><h5 class="sc-dkjaqt gwrByh">Request Body schema: <span class="sc-dwYcXH fafqZb">application/json</span><div class="sc-xuUkR sc-hrDJJk sc-kGqRax bJcEcT eYMuOI HCLfY">required</div></h5><div html="" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"></div><div><div class="sc-fLVwEd dtCdSR"> Array <!-- -->(&lt;= 500 items)</div><div class="sc-kuTxxw comijY"><table class="sc-dENhDJ fPSXOj"><tbody><tr class=""><td kind="field" title="pinMethod" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">pinMethod</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div><div><span class="sc-xuUkR bJcEcT"> <!-- -->Enum<!-- -->:</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"tariff"</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"subscription"</span> </div> <div><div html="<p>Метод закрепления:</p>
<ul>
<li><code>subscription</code> — подписка Джем</li>
<li><code>tariff</code> — тарифная опция</li>
</ul>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Метод закрепления:</p>
<ul>
<li><code>subscription</code> — подписка Джем</li>
<li><code>tariff</code> — тарифная опция</li>
</ul>
</div></div></div></td></tr><tr class=""><td kind="field" title="pinOn" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">pinOn</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div><div><span class="sc-xuUkR bJcEcT"> <!-- -->Enum<!-- -->:</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"nm"</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"imt"</span> </div> <div><div html="<p>Место закрепления отзыва:</p>
<ul>
<li><code>nm</code> — карточка товара</li>
<li><code>imt</code> — объединённая карточка</li>
</ul>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Место закрепления отзыва:</p>
<ul>
<li><code>nm</code> — карточка товара</li>
<li><code>imt</code> — объединённая карточка</li>
</ul>
</div></div></div></td></tr><tr class="last "><td kind="field" title="feedbackId" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">feedbackId</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div> <div><div html="<p>ID отзыва</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>ID отзыва</p>
</div></div></div></td></tr></tbody></table></div><div class="sc-gLXSEc hLQgwP"></div></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">403<!-- --> </strong><div html="<p><span class='response__value '>Доступ запрещён</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Доступ запрещён</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Request samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="react-tabs__tab react-tabs__tab--selected" role="tab" id="tab:R155aa:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R155aa:0" tabindex="0" data-rttab="true">Payload</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R155aa:0" aria-labelledby="tab:R155aa:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable "><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"pinMethod"</span>: <span class="token string">"subscription"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"pinOn"</span>: <span class="token string">"imt"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"feedbackId"</span>: <span class="token string">"VlbkVVl7mtw37wуWkJZz"</span></div></li></ul><span class="token punctuation">}</span>,</div></li><li><div class="hoverable "><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"pinMethod"</span>: <span class="token string">"tariff"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"pinOn"</span>: <span class="token string">"imt"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"feedbackId"</span>: <span class="token string">"DibuRAImknLyiqgzvGcU"</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span></code></div></div></div></div></div></div></div></div><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R175aa:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R175aa:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R175aa:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R175aa:1" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:R175aa:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R175aa:2" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R175aa:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R175aa:3" data-rttab="true">403</li><li class="tab-error" role="tab" id="tab:R175aa:4" aria-selected="false" aria-disabled="false" aria-controls="panel:R175aa:4" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R175aa:0" aria-labelledby="tab:R175aa:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"feedbackId"</span>: <span class="token string">"VlbkVVl7mtw37wуWkJZz"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"pinId"</span>: <span class="token number">18577062</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"pinMethod"</span>: <span class="token string">"subscription"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"pinOn"</span>: <span class="token string">"imt"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"isErrors"</span>: <span class="token boolean">false</span></div></li></ul><span class="token punctuation">}</span>,</div></li><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"feedbackId"</span>: <span class="token string">"DibuRAImknLyiqgzvGcU"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"pinMethod"</span>: <span class="token string">"tariff"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"pinOn"</span>: <span class="token string">"imt"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"isErrors"</span>: <span class="token boolean">true</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"errors"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"status"</span>: <span class="token string">"itemNotFound"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"title"</span>: <span class="token string">"item not found"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"detail"</span>: <span class="token string">"item not found or does not belong to seller"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"requestId"</span>: <span class="token string">"0414dc48df701618e0a3bfc414fe3136"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"origin"</span>: <span class="token string">"pin-open-api"</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175aa:1" aria-labelledby="tab:R175aa:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175aa:2" aria-labelledby="tab:R175aa:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175aa:3" aria-labelledby="tab:R175aa:3"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175aa:4" aria-labelledby="tab:R175aa:4"></div></div></div></div></div></div><div id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/delete" data-section-id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/delete" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/delete" aria-label="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/delete"></a>Открепить отзывы{{ /api/feedbacks/v1/pins }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="delete" class="sc-oeqTF hOHYvw http-verb delete">delete</span><span class="sc-eowDPD LftNx">/api/feedbacks/v1/pins</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/feedbacks/v1/pins</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод позволяет открепить отзывы в карточке товара или в объединённой карточке.<br>
Чтобы получить <code>pinId</code> — ID операций закрепления, используйте метод <a href=&quot;./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/get&quot;>Список закреплённых и откреплённых отзывов</a>.<br></p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод позволяет открепить отзывы в карточке товара или в объединённой карточке.<br>
Чтобы получить <code>pinId</code> — ID операций закрепления, используйте метод <a href="./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/get">Список закреплённых и откреплённых отзывов</a>.<br></p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><h5 class="sc-dkjaqt gwrByh">Request Body schema: <span class="sc-dwYcXH fafqZb">application/json</span><div class="sc-xuUkR sc-hrDJJk sc-kGqRax bJcEcT eYMuOI HCLfY">required</div></h5><div html="<p>Список <code>pinId</code> — ID операций закрепления отзывов</p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><p>Список <code>pinId</code> — ID операций закрепления отзывов</p>
</div><div><div class="sc-fLVwEd dtCdSR"> Array <!-- -->(&lt;= 500 items)</div><div class="sc-kuTxxw comijY"><div><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div></div></div></div></div><div class="sc-gLXSEc hLQgwP"></div></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Request samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="react-tabs__tab react-tabs__tab--selected" role="tab" id="tab:R155qa:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R155qa:0" tabindex="0" data-rttab="true">Payload</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R155qa:0" aria-labelledby="tab:R155qa:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable "><span class="token number">123456</span>,</div></li><li><div class="hoverable "><span class="token number">234567</span>,</div></li><li><div class="hoverable "><span class="token number">345678</span></div></li></ul><span class="token punctuation">]</span></code></div></div></div></div></div></div></div></div><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R175qa:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R175qa:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R175qa:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R175qa:1" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:R175qa:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R175qa:2" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R175qa:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R175qa:3" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R175qa:0" aria-labelledby="tab:R175qa:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><span class="token number">123456</span>,</div></li><li><div class="hoverable collapsed"><span class="token number">234567</span>,</div></li><li><div class="hoverable collapsed"><span class="token number">345678</span></div></li></ul><span class="token punctuation">]</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175qa:1" aria-labelledby="tab:R175qa:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175qa:2" aria-labelledby="tab:R175qa:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175qa:3" aria-labelledby="tab:R175qa:3"></div></div></div></div></div></div><div id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1count/get" data-section-id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1count/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1count/get" aria-label="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1count/get"></a>Количество закреплённых и откреплённых отзывов{{ /api/feedbacks/v1/pins/count }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/feedbacks/v1/pins/count</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/feedbacks/v1/pins/count</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает количество закреплённых и откреплённых отзывов за заданный период.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает количество закреплённых и откреплённых отзывов за заданный период.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h5 class="sc-dkjaqt gwrByh">query<!-- --> Parameters</h5><table class="sc-dENhDJ fPSXOj"><tbody><tr class=""><td kind="field" title="state" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">state</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div><div><span class="sc-xuUkR bJcEcT"> <!-- -->Enum<!-- -->:</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"pinned"</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"unpinned"</span> </div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">state=pinned</span></div><div><div html="<p>Закреплён ли отзыв:</p>
<ul>
<li><code>pinned</code> — да</li>
<li><code>unpinned</code> — нет</li>
</ul>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Закреплён ли отзыв:</p>
<ul>
<li><code>pinned</code> — да</li>
<li><code>unpinned</code> — нет</li>
</ul>
</div></div></div></td></tr><tr class=""><td kind="field" title="pinOn" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">pinOn</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div><div><span class="sc-xuUkR bJcEcT"> <!-- -->Enum<!-- -->:</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"nm"</span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">"imt"</span> </div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">pinOn=nm</span></div><div><div html="<p>Место закрепления отзыва:</p>
<ul>
<li><code>nm</code> — карточка товара</li>
<li><code>imt</code> — объединённая карточка</li>
</ul>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Место закрепления отзыва:</p>
<ul>
<li><code>nm</code> — карточка товара</li>
<li><code>imt</code> — объединённая карточка</li>
</ul>
</div></div></div></td></tr><tr class=""><td kind="field" title="imtId" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">imtId</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">imtId=256971531</span></div><div><div html="<p>ID объединённой карточки товара.<br>
Все артикулы WB объединённой карточки товара имеют один и тот же <code>imtId</code>.<br>
У каждой карточки товара есть <code>imtId</code>, даже если она не объединена с другими карточками</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>ID объединённой карточки товара.<br>
Все артикулы WB объединённой карточки товара имеют один и тот же <code>imtId</code>.<br>
У каждой карточки товара есть <code>imtId</code>, даже если она не объединена с другими карточками</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="nmId" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">nmId</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">nmId=177974151</span></div><div><div html="<p>Артикул WB</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Артикул WB</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="feedbackId" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">feedbackId</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">feedbackId=789</span></div><div><div html="<p>ID отзыва</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>ID отзыва</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="dateFrom" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">dateFrom</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF"> <!-- -->&lt;<!-- -->date-time<!-- -->&gt;<!-- --> </span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">dateFrom=2020-01-01T15:04:05Z</span></div><div><div html="<p>Дата закрепления первого отзыва в списке</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Дата закрепления первого отзыва в списке</p>
</div></div></div></td></tr><tr class="last "><td kind="field" title="dateTo" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">dateTo</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF"> <!-- -->&lt;<!-- -->date-time<!-- -->&gt;<!-- --> </span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">dateTo=2020-02-01T15:04:05Z</span></div><div><div html="<p>Дата закрепления последнего отзыва в списке</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Дата закрепления последнего отзыва в списке</p>
</div></div></div></td></tr></tbody></table></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R176aa:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R176aa:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R176aa:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R176aa:1" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:R176aa:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R176aa:2" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R176aa:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R176aa:3" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R176aa:0" aria-labelledby="tab:R176aa:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <span class="token number">0</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R176aa:1" aria-labelledby="tab:R176aa:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R176aa:2" aria-labelledby="tab:R176aa:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R176aa:3" aria-labelledby="tab:R176aa:3"></div></div></div></div></div></div><div id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1limits/get" data-section-id="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1limits/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1limits/get" aria-label="tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1limits/get"></a>Лимиты закреплённых отзывов{{ /api/feedbacks/v1/pins/limits }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/feedbacks/v1/pins/limits</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://feedbacks-api.wildberries.ru</span>/api/feedbacks/v1/pins/limits</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает лимиты закреплённых отзывов по тарифу и подписке.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает лимиты закреплённых отзывов по тарифу и подписке.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 секунда</td>
<td>3 запроса</td>
<td>333 миллисекунды</td>
<td>6 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R176qa:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R176qa:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R176qa:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R176qa:1" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R176qa:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R176qa:2" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R176qa:0" aria-labelledby="tab:R176qa:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"data"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"subscription"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"perUnitLimit"</span>: <span class="token number">2</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"remaining"</span>: <span class="token number">5</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"totalLimit"</span>: <span class="token number">15</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"unlimited"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"used"</span>: <span class="token number">10</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"tariff"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"perUnitLimit"</span>: <span class="token number">2</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"remaining"</span>: <span class="token number">5</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"totalLimit"</span>: <span class="token number">15</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"unlimited"</span>: <span class="token boolean">false</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"used"</span>: <span class="token number">10</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R176qa:1" aria-labelledby="tab:R176qa:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R176qa:2" aria-labelledby="tab:R176qa:2"></div></div></div></div></div></div><div id="tag/Chat-s-pokupatelyami" data-section-id="tag/Chat-s-pokupatelyami" class="sc-dsLQwm eLUhIO"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Chat-s-pokupatelyami" aria-label="tag/Chat-s-pokupatelyami"></a>Чат с покупателями</h2></div></div><div class="sc-fQpRED djCrup"><div class="sc-euGpHm sc-exayXG fwfkcU eKUBFp redoc-markdown " html="<div class=&quot;description_auth&quot;>
Для доступа к методам используйте <a href=&quot;./api-information#tag/Avtorizaciya/Kak-sozdat-personalnyj-bazovyj-ili-testovyj-token&quot;>токен</a> для категории <strong>Чат с покупателями</strong>
</div>
<div class=&quot;description_important&quot;>
Узнать больше о чате с покупателями можно в <a href=&quot;https://seller.wildberries.ru/instructions/material/A-76?goBackOption=prevRoute&amp;categoryId=62727f31-fac5-477a-9e6e-4789aff9de2e&quot;>справочном центре</a>
</div>
<p>Чат позволяет продавцам и покупателям общаться напрямую.
<br>Покупатели могут обращаться с вопросами по товарам или претензиями. Рекомендуем отвечать на сообщения в чате в течение 10 дней.</p>
<p><br><br>Чат всегда начинает покупатель. В одном чате можно общаться только с одним покупателем.</p>
<div class=&quot;description_important&quot;>
Обработка заявок на возврат товара доступна только в <a class=&quot;link&quot; target=&quot;_blank&quot; href=&quot;https://seller.wildberries.ru/chat-with-clients&quot;>веб-версии чатов с покупателями</a>.
</div>
<p>Работа с чатами:</p>
<ol>
<li><a href=&quot;./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get&quot;>Получите список чатов</a>. Сохраните ID чатов в своей базе данных — это позволит обновлять информацию о чатах при получении событий.</li>
<li><a href=&quot;./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get&quot;>Получите события чатов</a>: сообщения. У новых чатов значение поля <code>isNewChat</code> будет <code>true</code>.</li>
<li><a href=&quot;./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1message/post&quot;>Отправляйте сообщения в чат</a></li>
</ol>
"><div class="description_auth">
Для доступа к методам используйте <a href="./api-information#tag/Avtorizaciya/Kak-sozdat-personalnyj-bazovyj-ili-testovyj-token">токен</a> для категории <strong>Чат с покупателями</strong>
</div>
<div class="description_important">
Узнать больше о чате с покупателями можно в <a href="https://seller.wildberries.ru/instructions/material/A-76?goBackOption=prevRoute&amp;categoryId=62727f31-fac5-477a-9e6e-4789aff9de2e">справочном центре</a>
</div>
<p>Чат позволяет продавцам и покупателям общаться напрямую.
<br>Покупатели могут обращаться с вопросами по товарам или претензиями. Рекомендуем отвечать на сообщения в чате в течение 10 дней.</p>
<p><br><br>Чат всегда начинает покупатель. В одном чате можно общаться только с одним покупателем.</p>
<div class="description_important">
Обработка заявок на возврат товара доступна только в <a class="link" target="_blank" href="https://seller.wildberries.ru/chat-with-clients">веб-версии чатов с покупателями</a>.
</div>
<p>Работа с чатами:</p>
<ol>
<li><a href="./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get">Получите список чатов</a>. Сохраните ID чатов в своей базе данных — это позволит обновлять информацию о чатах при получении событий.</li>
<li><a href="./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get">Получите события чатов</a>: сообщения. У новых чатов значение поля <code>isNewChat</code> будет <code>true</code>.</li>
<li><a href="./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1message/post">Отправляйте сообщения в чат</a></li>
</ol>
</div></div></div><div id="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get" data-section-id="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get" aria-label="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get"></a>Список чатов{{ /api/v1/seller/chats }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/v1/seller/chats</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://buyer-chat-api.wildberries.ru</span>/api/v1/seller/chats</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает список всех чатов продавца. По этим данным можно получить <a href=&quot;./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get&quot;>события чатов</a> или <a href=&quot;./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1message/post&quot;>отправить сообщение покупателю</a>.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>10 секунд</td>
<td>10 запросов</td>
<td>1 секунда</td>
<td>10 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает список всех чатов продавца. По этим данным можно получить <a href="./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get">события чатов</a> или <a href="./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1message/post">отправить сообщение покупателю</a>.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>10 секунд</td>
<td>10 запросов</td>
<td>1 секунда</td>
<td>10 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R174qq:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R174qq:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R174qq:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R174qq:1" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R174qq:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R174qq:2" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R174qq:0" aria-labelledby="tab:R174qq:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"result"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"chatID"</span>: <span class="token string">"1:4019cd7d-cca8-4e90-8b11-f78afbea42e3"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"replySign"</span>: <span class="token string">"1:4019cd7d-cca8-4e90-8b11-f78afbea42e3:54828159:bc3a4c04079f5956cff170b25e73523aa1208b5c0bd7aea1e520a64ae3e212b1ebae6712661f3afd27520fa785fa3042254e8a3100ce00644322054ae7cfcd0e"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"clientID"</span>: <span class="token string">"123456"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"clientName"</span>: <span class="token string">"Иван"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"goodCard"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"date"</span>: <span class="token string">"string"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"nmID"</span>: <span class="token number">0</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"price"</span>: <span class="token number">0</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"priceCurrency"</span>: <span class="token string">"string"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"rid"</span>: <span class="token string">"string"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"size"</span>: <span class="token string">"string"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"statusID"</span>: <span class="token number">0</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errors"</span>: <span class="token keyword">null</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R174qq:1" aria-labelledby="tab:R174qq:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R174qq:2" aria-labelledby="tab:R174qq:2"></div></div></div></div></div></div><div id="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get" data-section-id="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get" aria-label="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get"></a>События чатов{{ /api/v1/seller/events }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/v1/seller/events</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://buyer-chat-api.wildberries.ru</span>/api/v1/seller/events</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает список событий всех <a href=&quot;./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get&quot;>чатов с покупателями</a>.</p>
<p>Чтобы получить все события:</p>
<ol>
<li>Сделайте первый запрос без параметра <code>next</code>.</li>
<li>Повторяйте запрос со значением параметра <code>next</code> из ответа на предыдущий запрос, пока <code>totalEvents</code> не станет равным <code>0</code>. Это будет означать, что вы получили все события.</li>
</ol>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>10 секунд</td>
<td>10 запросов</td>
<td>1 секунда</td>
<td>10 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает список событий всех <a href="./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get">чатов с покупателями</a>.</p>
<p>Чтобы получить все события:</p>
<ol>
<li>Сделайте первый запрос без параметра <code>next</code>.</li>
<li>Повторяйте запрос со значением параметра <code>next</code> из ответа на предыдущий запрос, пока <code>totalEvents</code> не станет равным <code>0</code>. Это будет означать, что вы получили все события.</li>
</ol>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>10 секунд</td>
<td>10 запросов</td>
<td>1 секунда</td>
<td>10 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h5 class="sc-dkjaqt gwrByh">query<!-- --> Parameters</h5><table class="sc-dENhDJ fPSXOj"><tbody><tr class="last "><td kind="field" title="next" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">next</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><div html="<p>Пагинатор. С какого момента получить следующий пакет данных.<br>Формат Unix timestamp <strong>с миллисекундами</strong></p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Пагинатор. С какого момента получить следующий пакет данных.<br>Формат Unix timestamp <strong>с миллисекундами</strong></p>
</div></div></div></td></tr></tbody></table></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R175aq:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R175aq:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R175aq:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R175aq:1" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:R175aq:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R175aq:2" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R175aq:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R175aq:3" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R175aq:0" aria-labelledby="tab:R175aq:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"result"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"next"</span>: <span class="token number">1698045576000</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"newestEventTime"</span>: <span class="token string">"2023-10-23T07:19:36Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"oldestEventTime"</span>: <span class="token string">"2023-10-23T05:02:20Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"totalEvents"</span>: <span class="token number">4</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"events"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"chatID"</span>: <span class="token string">"1:1e265a58-a120-b178-008c-60af2460207c"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"eventID"</span>: <span class="token string">"55adee45-11f0-33b6-a847-6ccc7c78b2ec"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"eventType"</span>: <span class="token string">"message"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"isNewChat"</span>: <span class="token boolean">true</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"message"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"attachments"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"goodCard"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"date"</span>: <span class="token string">"2023-10-18T11:46:01.528526Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"nmID"</span>: <span class="token number">12345678</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"price"</span>: <span class="token number">500</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"priceCurrency"</span>: <span class="token string">"RUB"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"rid"</span>: <span class="token string">"2fb52cd9e25e52538a5f05994e688ae5"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"size"</span>: <span class="token string">"0"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"statusID"</span>: <span class="token number">11</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"files"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"contentType"</span>: <span class="token string">"application/pdf"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"date"</span>: <span class="token string">"2023-10-23T08:02:19.594Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"downloadID"</span>: <span class="token string">"ecaeb056-a4ee-45b4-ae45-666811755d38"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"name"</span>: <span class="token string">"Чек.pdf"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"url"</span>: <span class="token string">"</span><a href="https://chat-basket-01.wbbasket.ru/vol0/part3265/fb25c9e9-cae8-52db-b68e-736c1896a3f5/pdf/0380e781-281e-41b5-8ae1-ce281f15a4a7.pdf">https://chat-basket-01.wbbasket.ru/vol0/part3265/fb25c9e9-cae8-52db-b68e-736c1896a3f5/pdf/0380e781-281e-41b5-8ae1-ce281f15a4a7.pdf</a><span class="token string">"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"size"</span>: <span class="token number">1046143</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"images"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"date"</span>: <span class="token string">"2023-10-23T08:02:20.717Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"downloadID"</span>: <span class="token string">"fd6be4e3-5447-41d7-a1e6-b2d3e06c3b05"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"url"</span>: <span class="token string">"</span><a href="https://chat-basket-01.wbbasket.ru/vol0/part2345/fb89c9e9-cae8-52db-b68e-736c1466a3f5/jpg/0823ff24-821e-40e9-8cdf-0a2b5fd86a32.jpg">https://chat-basket-01.wbbasket.ru/vol0/part2345/fb89c9e9-cae8-52db-b68e-736c1466a3f5/jpg/0823ff24-821e-40e9-8cdf-0a2b5fd86a32.jpg</a><span class="token string">"</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"text"</span>: <span class="token string">"Здравствуйте! У меня вопрос по товару \"Альбом, бренд Эконом, артикул 13480414, товар получен 18.10.2023\""</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"source"</span>: <span class="token string">"rusite"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"addTimestamp"</span>: <span class="token number">1698037340000</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"addTime"</span>: <span class="token string">"2023-10-23T05:02:20Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"replySign"</span>: <span class="token string">"1:1e265a58-a120-b178-008c-60af2460207c:66f136e919a8207e136757754f253189bfb9ae1ad9da9170c9d5c478626663908888c370216525bef51c0ca8d77952e05c9c17f9b63ab00374c5555b42efc07d"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"sender"</span>: <span class="token string">"client"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"clientID"</span>: <span class="token string">"186132"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"clientName"</span>: <span class="token string">"Алёна"</span></div></li></ul><span class="token punctuation">}</span>,</div></li><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"chatID"</span>: <span class="token string">"1:1e265a58-a120-b178-008c-60af2460207c"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"eventID"</span>: <span class="token string">"cef95d3c-0345-4dc9-b6df-4c8c57a176a9"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"eventType"</span>: <span class="token string">"message"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"message"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"text"</span>: <span class="token string">"Здравствуйте! Пришёл не тот цвет. Можно вернуть и заказать другой товар?"</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"source"</span>: <span class="token string">"rusite"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"addTimestamp"</span>: <span class="token number">1698037387000</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"addTime"</span>: <span class="token string">"2023-10-23T05:03:07Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"sender"</span>: <span class="token string">"client"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"clientID"</span>: <span class="token string">"186132"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"clientName"</span>: <span class="token string">"Алёна"</span></div></li></ul><span class="token punctuation">}</span>,</div></li><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"chatID"</span>: <span class="token string">"1:1e265a58-a120-b178-008c-60af2460207c"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"eventID"</span>: <span class="token string">"fd22e5bf-64fd-43f7-b3a0-ad29uu027f97"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"eventType"</span>: <span class="token string">"message"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"message"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"text"</span>: <span class="token string">"Здравствуйте. Да, сейчас оформим возврат."</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"source"</span>: <span class="token string">"seller-public-api"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"addTimestamp"</span>: <span class="token number">1698038124000</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"addTime"</span>: <span class="token string">"2023-10-23T05:15:24Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"sender"</span>: <span class="token string">"seller"</span></div></li></ul><span class="token punctuation">}</span>,</div></li><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"chatID"</span>: <span class="token string">"1:1e265a58-a120-b178-008c-60af2460207c"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"eventID"</span>: <span class="token string">"cef95d3c-0345-4dc9-b6df-4c8c75a176a7"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"eventType"</span>: <span class="token string">"message"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"addTimestamp"</span>: <span class="token number">1698045576000</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"addTime"</span>: <span class="token string">"2023-10-23T07:19:36Z"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"sender"</span>: <span class="token string">"seller"</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errors"</span>: <span class="token keyword">null</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175aq:1" aria-labelledby="tab:R175aq:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175aq:2" aria-labelledby="tab:R175aq:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175aq:3" aria-labelledby="tab:R175aq:3"></div></div></div></div></div></div><div id="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1message/post" data-section-id="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1message/post" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1message/post" aria-label="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1message/post"></a>Отправить сообщение{{ /api/v1/seller/message }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="post" class="sc-oeqTF hArOZm http-verb post">post</span><span class="sc-eowDPD LftNx">/api/v1/seller/message</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://buyer-chat-api.wildberries.ru</span>/api/v1/seller/message</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод отправляет сообщения в <a href=&quot;./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get&quot;>чат с покупателем</a>.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>10 секунд</td>
<td>10 запросов</td>
<td>1 секунда</td>
<td>10 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод отправляет сообщения в <a href="./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get">чат с покупателем</a>.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>10 секунд</td>
<td>10 запросов</td>
<td>1 секунда</td>
<td>10 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><h5 class="sc-dkjaqt gwrByh">Request Body schema: <span class="sc-dwYcXH fafqZb">multipart/form-data</span><div class="sc-xuUkR sc-hrDJJk sc-kGqRax bJcEcT eYMuOI HCLfY">required</div></h5><div html="" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"></div><table class="sc-dENhDJ fPSXOj"><tbody><tr class=""><td kind="field" title="replySign" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">replySign</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span><span> <span class="sc-xuUkR sc-fsKlOa bJcEcT hSZIxQ"> <!-- -->&lt;= 255 characters<!-- --> </span></span></div> <div><div html="<p>Подпись чата. Можно получить из <a href=&quot;./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get&quot;>информации по чату</a> или <a href=&quot;./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get&quot;>данных события</a>, если в событии есть поле <code>&amp;quot;isNewChat&amp;quot;: true</code>.</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Подпись чата. Можно получить из <a href="./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get">информации по чату</a> или <a href="./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get">данных события</a>, если в событии есть поле <code>"isNewChat": true</code>.</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="message" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">message</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span><span> <span class="sc-xuUkR sc-fsKlOa bJcEcT hSZIxQ"> <!-- -->&lt;= 1000 characters<!-- --> </span></span></div> <div><div html="<p>Текст сообщения. Максимум 1000 символов.</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Текст сообщения. Максимум 1000 символов.</p>
</div></div></div></td></tr><tr class="last "><td kind="field" title="file" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">file</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa">Array of </span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">strings</span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF"> <!-- -->&lt;<!-- -->binary<!-- -->&gt;<!-- --> </span><span class="sc-xuUkR sc-cvzDha sc-crribH bJcEcT gsJNaa qWmhG">[ items<span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF"> &lt;<!-- -->binary<!-- --> &gt;</span> ]</span></div> <div><div html="<p>Файлы, формат JPEG, PDF или PNG, максимальный размер — 5 Мб каждый. Максимальный суммарный размер файлов — 30 Мб.</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Файлы, формат JPEG, PDF или PNG, максимальный размер — 5 Мб каждый. Максимальный суммарный размер файлов — 30 Мб.</p>
</div></div></div></td></tr></tbody></table><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:R175qq:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R175qq:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:R175qq:1" aria-selected="false" aria-disabled="false" aria-controls="panel:R175qq:1" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:R175qq:2" aria-selected="false" aria-disabled="false" aria-controls="panel:R175qq:2" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:R175qq:3" aria-selected="false" aria-disabled="false" aria-controls="panel:R175qq:3" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R175qq:0" aria-labelledby="tab:R175qq:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"result"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"addTime"</span>: <span class="token number">1712848270018</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"chatID"</span>: <span class="token string">"1:641b623c-5c0e-295b-db03-3d5b4d484c32"</span></div></li></ul><span class="token punctuation">}</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"errors"</span>: <span class="token punctuation">[ ]</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175qq:1" aria-labelledby="tab:R175qq:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175qq:2" aria-labelledby="tab:R175qq:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:R175qq:3" aria-labelledby="tab:R175qq:3"></div></div></div></div></div></div><div id="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1download~1{id}/get" data-section-id="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1download~1{id}/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1download~1{id}/get" aria-label="tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1download~1{id}/get"></a>Получить файл из сообщения{{ /api/v1/seller/download/{id} }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/v1/seller/download/{id}</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://buyer-chat-api.wildberries.ru</span>/api/v1/seller/download/{id}</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает файл или изображение из сообщения по его ID.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>10 секунд</td>
<td>10 запросов</td>
<td>1 секунда</td>
<td>10 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает файл или изображение из сообщения по его ID.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>10 секунд</td>
<td>10 запросов</td>
<td>1 секунда</td>
<td>10 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h5 class="sc-dkjaqt gwrByh">path<!-- --> Parameters</h5><table class="sc-dENhDJ fPSXOj"><tbody><tr class="last "><td kind="field" title="id" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">id</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div> <div><div html="<p>ID файла, см. значение поля <code>downloadID</code> в методе <a href=&quot;./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get&quot;>События чатов</a></p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>ID файла, см. значение поля <code>downloadID</code> в методе <a href="./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get">События чатов</a></p>
</div></div></div></td></tr></tbody></table></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-error react-tabs__tab--selected" role="tab" id="tab:R176aq:0" aria-selected="true" aria-disabled="false" aria-controls="panel:R176aq:0" tabindex="0" data-rttab="true">400</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:R176aq:0" aria-labelledby="tab:R176aq:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div html="<p>Недействительный ID файла</p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><p>Недействительный ID файла</p>
</div><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"status"</span>: <span class="token number">400</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"title"</span>: <span class="token string">"invalid fileID"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"origin"</span>: <span class="token string">"proxy-chats"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"detail"</span>: <span class="token string">"invalid fileID"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"requestId"</span>: <span class="token string">"62f59a4ce21064f20b1bbc28c85f38d8"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"error"</span>: <span class="token string">"invalid fileID"</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div></div></div></div></div></div><div id="tag/Vozvraty-pokupatelyami" data-section-id="tag/Vozvraty-pokupatelyami" class="sc-dsLQwm eLUhIO"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Vozvraty-pokupatelyami" aria-label="tag/Vozvraty-pokupatelyami"></a>Возвраты покупателями</h2></div></div><div class="sc-fQpRED djCrup"><div class="sc-euGpHm sc-exayXG fwfkcU eKUBFp redoc-markdown " html="<div class=&quot;description_auth&quot;>
Для доступа к методам используйте <a href=&quot;./api-information#tag/Avtorizaciya/Kak-sozdat-personalnyj-bazovyj-ili-testovyj-token&quot;>токен</a> для категории <strong>Возвраты покупателями</strong>
</div>
<div class=&quot;description_important&quot;>
Узнать больше о возвратах покупателями можно в <a href=&quot;https://seller.wildberries.ru/instructions/material/A-102?categoryId=8499952e-79d5-4be4-9c75-4aa29e0eb146&amp;goBackOption=prevRoute&quot;>справочном центре</a>
</div>
<p>С помощью этих методов вы можете:</p>
<ol>
<li>Отслеживать <a href=&quot;./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get&quot;>заявки покупателей на возврат</a></li>
<li><a href=&quot;./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claim/patch&quot;>Отвечать на заявки</a></li>
</ol>
"><div class="description_auth">
Для доступа к методам используйте <a href="./api-information#tag/Avtorizaciya/Kak-sozdat-personalnyj-bazovyj-ili-testovyj-token">токен</a> для категории <strong>Возвраты покупателями</strong>
</div>
<div class="description_important">
Узнать больше о возвратах покупателями можно в <a href="https://seller.wildberries.ru/instructions/material/A-102?categoryId=8499952e-79d5-4be4-9c75-4aa29e0eb146&amp;goBackOption=prevRoute">справочном центре</a>
</div>
<p>С помощью этих методов вы можете:</p>
<ol>
<li>Отслеживать <a href="./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get">заявки покупателей на возврат</a></li>
<li><a href="./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claim/patch">Отвечать на заявки</a></li>
</ol>
</div></div></div><div id="tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get" data-section-id="tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get" aria-label="tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get"></a>Заявки покупателей на возврат{{ /api/v1/claims }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="get" class="sc-oeqTF buUsEL http-verb get">get</span><span class="sc-eowDPD LftNx">/api/v1/claims</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://returns-api.wildberries.ru</span>/api/v1/claims</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод возвращает заявки покупателей на возврат товаров за последние 14 дней. Вы можете <a href=&quot;./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claim/patch&quot;>отвечать на эти заявки</a>.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 минута</td>
<td>20 запросов</td>
<td>3 секунды</td>
<td>10 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод возвращает заявки покупателей на возврат товаров за последние 14 дней. Вы можете <a href="./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claim/patch">отвечать на эти заявки</a>.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 минута</td>
<td>20 запросов</td>
<td>3 секунды</td>
<td>10 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><div><h5 class="sc-dkjaqt gwrByh">query<!-- --> Parameters</h5><table class="sc-dENhDJ fPSXOj"><tbody><tr class=""><td kind="field" title="is_archive" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">is_archive</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">boolean</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">is_archive=true</span></div><div><div html="<p>Состояние заявки:</p>
<ul>
<li><code>false</code> — на рассмотрении</li>
<li><code>true</code> — в архиве</li>
</ul>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Состояние заявки:</p>
<ul>
<li><code>false</code> — на рассмотрении</li>
<li><code>true</code> — в архиве</li>
</ul>
</div></div></div></td></tr><tr class=""><td kind="field" title="id" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">id</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF"> <!-- -->&lt;<!-- -->UUID<!-- -->&gt;<!-- --> </span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">id=fe3e9337-e9f9-423c-8930-946a8ebef80</span></div><div><div html="<p>ID заявки</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>ID заявки</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="limit" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">limit</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF"> <!-- -->&lt;<!-- -->uint<!-- -->&gt;<!-- --> </span><span> <span class="sc-xuUkR sc-fsKlOa bJcEcT hSZIxQ"> <!-- -->[ 1 .. 200 ]<!-- --> </span></span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">limit=50</span></div><div><div html="<p>Количество заявок в ответе. По умолчанию <code>50</code></p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Количество заявок в ответе. По умолчанию <code>50</code></p>
</div></div></div></td></tr><tr class=""><td kind="field" title="offset" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">offset</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF"> <!-- -->&lt;<!-- -->uint<!-- -->&gt;<!-- --> </span><span> <span class="sc-xuUkR sc-fsKlOa bJcEcT hSZIxQ"> <!-- -->&gt;= 0<!-- --> </span></span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">offset=0</span></div><div><div html="<p>После какого элемента выдавать данные. По умолчанию <code>0</code></p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>После какого элемента выдавать данные. По умолчанию <code>0</code></p>
</div></div></div></td></tr><tr class="last "><td kind="field" title="nm_id" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">nm_id</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">integer</span></div> <div><span class="sc-xuUkR bJcEcT"> <!-- -->Example:<!-- --> </span> <span class="sc-xuUkR sc-cDelgQ bJcEcT fQEYXv">nm_id=196320101</span></div><div><div html="<p>Артикул WB</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Артикул WB</p>
</div></div></div></td></tr></tbody></table></div><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb gcYfHW"><svg class="sc-cBYhjr fqtTpb" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-success react-tabs__tab--selected" role="tab" id="tab:Rjira:0" aria-selected="true" aria-disabled="false" aria-controls="panel:Rjira:0" tabindex="0" data-rttab="true">200</li><li class="tab-error" role="tab" id="tab:Rjira:1" aria-selected="false" aria-disabled="false" aria-controls="panel:Rjira:1" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:Rjira:2" aria-selected="false" aria-disabled="false" aria-controls="panel:Rjira:2" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:Rjira:3" aria-selected="false" aria-disabled="false" aria-controls="panel:Rjira:3" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:Rjira:0" aria-labelledby="tab:Rjira:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button><button> Expand all </button><button> Collapse all </button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"claims"</span>: <button class="collapser" aria-label="collapse"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><button class="collapser" aria-label="expand"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable collapsed"><span class="property token string">"id"</span>: <span class="token string">"fe3e9337-e9f9-423c-8930-946a8ebef80"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"claim_type"</span>: <span class="token number">1</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"status"</span>: <span class="token number">2</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"status_ex"</span>: <span class="token number">8</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"nm_id"</span>: <span class="token number">196320101</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"user_comment"</span>: <span class="token string">"Длина провода не соответствует описанию"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"wb_comment"</span>: <span class="token string">"Продавец одобрил вашу заявку на возврат. В течение 14 дней принесите товар в определённый пункт выдачи — всё зависит от того, как вы получали заказ:\r\n\r\n∙ В пункте выдачи. Тогда нужно будет вернуть в тот же пункт по тому же адресу. \r\n∙ Курьером. Зайдите в раздел «Покупки» на сайте — там будет адрес пункта, в который нужно принести товар.\r\n\r\nВозьмите с собой пакет со штрих-кодом, в котором был товар. Если вы его потеряли или выбросили — ничего страшного, мы всё равно сможем провести возврат. Но в будущем, пожалуйста, сохраняйте этот пакет. \r\n\r\nДеньги придут на вашу карту или счёт в течение 10 дней после возврата товара на склад.\r\n\r\nЕсли у вас крупногабаритный товар, то для его возврата вызовите курьера через раздел «Доставки»."</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"dt"</span>: <span class="token string">"2024-03-26T17:06:12.245611"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"imt_name"</span>: <span class="token string">"Кабель 0.5 м, 3797"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"order_dt"</span>: <span class="token string">"2020-10-27T05:18:56"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"dt_update"</span>: <span class="token string">"2024-05-10T18:01:06.999613"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"photos"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><span class="token string">"//photos.wbstatic.net/claim/fe3e9337-e9f9-423c-8930-946a8ebef80/1.webp"</span>,</div></li><li><div class="hoverable collapsed"><span class="token string">"//photos.wbstatic.net/claim/fe3e9337-e9f9-423c-8930-946a8ebef80/2.webp"</span></div></li></ul><span class="token punctuation">]</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"video_paths"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><span class="token string">"//video.wbstatic.net/claim/fe3e9337-e9f9-423c-8930-946a8ebef80/1.mp4"</span></div></li></ul><span class="token punctuation">]</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"actions"</span>: <button class="collapser" aria-label="expand"></button><span class="token punctuation">[</span><span class="ellipsis"></span><ul class="array collapsible"><li><div class="hoverable collapsed"><span class="token string">"autorefund1"</span>,</div></li><li><div class="hoverable collapsed"><span class="token string">"approve1"</span></div></li></ul><span class="token punctuation">]</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"price"</span>: <span class="token number">157</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"currency_code"</span>: <span class="token string">"643"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable collapsed"><span class="property token string">"srid"</span>: <span class="token string">"v5o_7143225816503318733.0.0"</span></div></li></ul><span class="token punctuation">}</span></div></li></ul><span class="token punctuation">]</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"total"</span>: <span class="token number">31</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:Rjira:1" aria-labelledby="tab:Rjira:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:Rjira:2" aria-labelledby="tab:Rjira:2"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:Rjira:3" aria-labelledby="tab:Rjira:3"></div></div></div></div></div></div><div id="tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claim/patch" data-section-id="tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claim/patch" class="sc-dsLQwm KmzkR"><div class="sc-la-DxNn jgmHHX"><div class="sc-fQpRED djCrup"><h2 class="sc-knesRu lbDlFu"><a class="sc-jCbFiK hSvuOo" href="#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claim/patch" aria-label="tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claim/patch"></a>Ответ на заявку покупателя{{ /api/v1/claim }}<!-- --> </h2><div class="sc-dKsqdn dCbPd"><button class="sc-iAlELC gWNvBR"><span type="patch" class="sc-oeqTF bFDDah http-verb patch">patch</span><span class="sc-eowDPD LftNx">/api/v1/claim</span><svg class="sc-cBYhjr gskTeH" style="margin-right:-25px" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></button><div aria-hidden="true" class="sc-ezTrPE bFiOkX"><div class="sc-drnuxz hdRKqQ"><div html="" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"></div><div tabindex="0" role="button"><div class="sc-hDcvty iZKkOH"><span>https://returns-api.wildberries.ru</span>/api/v1/claim</div></div></div></div></div><div class="sc-fpJhiv dlKTbr"><div html="<div class='description-title'><span>Описание метода</span></div>
<p>Метод отправляет ответ на <a href=&quot;./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get&quot;>заявку</a> покупателя на возврат товаров.</p>
<div class=&quot;description_limit&quot;>
<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 минута</td>
<td>20 запросов</td>
<td>3 секунды</td>
<td>10 запросов</td>
</tr>
</tbody></table>
</div>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><div class="description-title"><span>Описание метода</span></div>
<p>Метод отправляет ответ на <a href="./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get">заявку</a> покупателя на возврат товаров.</p>
<div class="description_limit">
<a href="./api-information#tag/Vvedenie/Limity-zaprosov">Лимит запросов</a> на один аккаунт продавца:
<table>
<thead>
<tr>
<th>Период</th>
<th>Лимит</th>
<th>Интервал</th>
<th>Всплеск</th>
</tr>
</thead>
<tbody><tr>
<td>1 минута</td>
<td>20 запросов</td>
<td>3 секунды</td>
<td>10 запросов</td>
</tr>
</tbody></table>
</div>
</div></div><div class="sc-hWiVxH bAHxMG"><div class="sc-jHofgq febKCY"><h5 class="sc-dkjaqt sc-jRHPII gwrByh eGMvsx">Authorizations:</h5><svg class="sc-cBYhjr dJanPw" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg></div><div class="sc-iRFtIJ cuBJLO"><span class="sc-iHlJgr cqNsTO"><span class="sc-blcnQh jWKDln"><i>HeaderApiKey</i></span></span></div></div><h5 class="sc-dkjaqt gwrByh">Request Body schema: <span class="sc-dwYcXH fafqZb">application/json</span><div class="sc-xuUkR sc-hrDJJk sc-kGqRax bJcEcT eYMuOI HCLfY">required</div></h5><div html="<p>Ответ на заявку</p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp"><p>Ответ на заявку</p>
</div><table class="sc-dENhDJ fPSXOj"><tbody><tr class=""><td kind="field" title="id" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">id</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF"> <!-- -->&lt;<!-- -->UUID<!-- -->&gt;<!-- --> </span></div> <div><div html="<p>ID заявки</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>ID заявки</p>
</div></div></div></td></tr><tr class=""><td kind="field" title="action" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">action</span><div class="sc-xuUkR sc-hrDJJk bJcEcT eYMuOI">required</div></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span></div> <div><div html="<p>Действие с заявкой.<br>Используйте одно из значений массива <code>actions</code> — ответа <a href=&quot;./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get&quot;>метода получения заявок</a></p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Действие с заявкой.<br>Используйте одно из значений массива <code>actions</code> — ответа <a href="./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get">метода получения заявок</a></p>
</div></div></div></td></tr><tr class="last "><td kind="field" title="comment" class="sc-tOkKi sc-epPVmt bhffov eLZDks"><span class="sc-hfvVTD jzWJIy"></span><span class="property-name">comment</span></td><td class="sc-fpSrms JQLsZ"><div><div><span class="sc-xuUkR sc-cvzDha bJcEcT gsJNaa"></span><span class="sc-xuUkR sc-gKROGD bJcEcT khKFLF">string</span><span> <span class="sc-xuUkR sc-fsKlOa bJcEcT hSZIxQ"> <!-- -->[ 10 .. 1000 ] characters<!-- --> </span></span></div> <div><div html="<p>Комментарий.<br>Применимо только при <code>&amp;quot;action&amp;quot;:&amp;quot;rejectcustom&amp;quot;</code> или <code>&amp;quot;action&amp;quot;:&amp;quot;approvecc1&amp;quot;</code>. При <code>&amp;quot;action&amp;quot;:&amp;quot;rejectcustom&amp;quot;</code> параметр обязателен</p>
" class="sc-euGpHm sc-exayXG fwfkcU ipGiFP"><p>Комментарий.<br>Применимо только при <code>"action":"rejectcustom"</code> или <code>"action":"approvecc1"</code>. При <code>"action":"rejectcustom"</code> параметр обязателен</p>
</div></div></div></td></tr></tbody></table><div><h3 class="sc-eiLgtK gvTwBv">Responses</h3><div><button class="sc-giOWAb dSgpsc" disabled=""><strong class="sc-catHVh gXPvFO">200<!-- --> </strong><div html="<p><span class='response__value response__value_success'>Успешно</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value response__value_success">Успешно</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">400<!-- --> </strong><div html="<p><span class='response__value '>Неправильный запрос</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Неправильный запрос</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">401<!-- --> </strong><div html="<p><span class='response__value '>Не авторизован</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Не авторизован</span></p>
</div></button></div><div><button class="sc-giOWAb gbPhWg"><svg class="sc-cBYhjr ezFOZv" version="1.1" viewBox="0 0 24 24" x="0" xmlns="http://www.w3.org/2000/svg" y="0" aria-hidden="true"><polygon points="17.3 8.3 12 13.6 6.7 8.3 5.3 9.7 12 16.4 18.7 9.7 "></polygon></svg><strong class="sc-catHVh gXPvFO">429<!-- --> </strong><div html="<p><span class='response__value '>Слишком много запросов</span></p>
" class="sc-euGpHm sc-exayXG fwfkcU eKUBFp sc-dHrNzZ dRdjww"><p><span class="response__value ">Слишком много запросов</span></p>
</div></button></div></div></div><div class="sc-iKTcqh sc-gnpbhQ tmKyO ijBuoE"><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Request samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="react-tabs__tab react-tabs__tab--selected" role="tab" id="tab:Rijba:0" aria-selected="true" aria-disabled="false" aria-controls="panel:Rijba:0" tabindex="0" data-rttab="true">Payload</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:Rijba:0" aria-labelledby="tab:Rijba:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"id"</span>: <span class="token string">"fe3e9337-e9f9-423c-8930-946a8ebef80"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"action"</span>: <span class="token string">"rejectcustom"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"comment"</span>: <span class="token string">"Фото не имеет отношения к товару в заявке"</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div></div></div><div><h3 class="sc-kkmypM jLhRGC"> <!-- -->Response samples<!-- --> </h3><div class="sc-bSlUec gVJPfy" data-rttabs="true"><ul class="react-tabs__tab-list" role="tablist"><li class="tab-error react-tabs__tab--selected" role="tab" id="tab:Rjjba:0" aria-selected="true" aria-disabled="false" aria-controls="panel:Rjjba:0" tabindex="0" data-rttab="true">400</li><li class="tab-error" role="tab" id="tab:Rjjba:1" aria-selected="false" aria-disabled="false" aria-controls="panel:Rjjba:1" data-rttab="true">401</li><li class="tab-error" role="tab" id="tab:Rjjba:2" aria-selected="false" aria-disabled="false" aria-controls="panel:Rjjba:2" data-rttab="true">429</li></ul><div class="react-tabs__tab-panel react-tabs__tab-panel--selected" role="tabpanel" id="panel:Rjjba:0" aria-labelledby="tab:Rjjba:0"><div><div class="sc-WChnI iLXIA-d"><span class="sc-foMnoT cpxoae">Content type</span><div class="sc-ZubPq cQDyba">application/json; charset=utf-8</div></div><div class="sc-AmOMz gDrQpr"><div class="sc-eTdEpr dgzSkD"><div class="sc-pFPEP dGzeta"><button><div class="sc-eHujzY ecCAmX">Copy</div></button></div><div class="sc-euGpHm fwfkcU sc-fTgapq fghMRy"><div class="redoc-json"><code><button class="collapser" aria-label="collapse"></button><span class="token punctuation">{</span><span class="ellipsis"></span><ul class="obj collapsible"><li><div class="hoverable "><span class="property token string">"title"</span>: <span class="token string">"Validation error"</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"detail"</span>: <span class="token string">"Input model is not valid; Details: The Action field is required."</span><span class="token punctuation">,</span></div></li><li><div class="hoverable "><span class="property token string">"requestId"</span>: <span class="token string">"0HN3PI6JUGFSL:00000004"</span></div></li></ul><span class="token punctuation">}</span></code></div></div></div></div></div></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:Rjjba:1" aria-labelledby="tab:Rjjba:1"></div><div class="react-tabs__tab-panel" role="tabpanel" id="panel:Rjjba:2" aria-labelledby="tab:Rjjba:2"></div></div></div></div></div></div></div><div class="sc-epzHnm cqlNzA"></div></div></div>
<script>
const __redoc_state = {"menu":{"activeItemIdx":-1},"spec":{"data":{"openapi":"3.0.1","info":{"title":"Общение с покупателями","version":"communication","description":"<div class=\"description_important\">\n Узнать больше об общении с покупателями можно в <a href=\"https://seller.wildberries.ru/instructions/category/f7f6c465-dd12-422d-80a0-a6d9562115d5?goBackOption=prevRoute&categoryId=30817062-14cc-4a82-bc78-3600c2b0685b\">справочном центре</a>\n</div>\n\nС помощью методов общения с покупателями вы можете работать с:\n 1. [Вопросами](./user-communication#tag/Voprosy) и [отзывами](./user-communication#tag/Otzyvy) покупателей\n 2. [Закреплёнными отзывами](./user-communication#tag/Zakreplyonnye-otzyvy)\n 3. [Чатами с покупателями](./user-communication#tag/Chat-s-pokupatelyami)\n 4. [Заявками покупателей на возврат](./user-communication#tag/Vozvraty-pokupatelyami)\n","x-file-name":"communications"},"security":[{"HeaderApiKey":[]}],"tags":[{"name":"Общение с покупателями","description":"<div class=\"api-description\">\n\n<div class=\"description_important\">\n Узнать больше об общении с покупателями можно в <a href=\"https://seller.wildberries.ru/instructions/category/f7f6c465-dd12-422d-80a0-a6d9562115d5?goBackOption=prevRoute&categoryId=30817062-14cc-4a82-bc78-3600c2b0685b\">справочном центре</a>\n</div>\n\nС помощью методов общения с покупателями вы можете работать с:\n 1. [Вопросами](./user-communication#tag/Voprosy) и [отзывами](./user-communication#tag/Otzyvy) покупателей\n 2. [Закреплёнными отзывами](./user-communication#tag/Zakreplyonnye-otzyvy)\n 3. [Чатами с покупателями](./user-communication#tag/Chat-s-pokupatelyami)\n 4. [Заявками покупателей на возврат](./user-communication#tag/Vozvraty-pokupatelyami)\n\n\n</div>","x-traitTag":true},{"name":"Вопросы","description":"<div class=\"description_auth\">\n Для доступа к методам используйте <a href=\"./api-information#tag/Avtorizaciya/Kak-sozdat-personalnyj-bazovyj-ili-testovyj-token\">токен</a> для категории <strong>Вопросы и отзывы</strong>\n</div>\n\n<div class=\"description_important\">\n Узнать больше о вопросах можно в <a href=\"https://seller.wildberries.ru/instructions/material/A-81?goBackOption=prevRoute&categoryId=30817062-14cc-4a82-bc78-3600c2b0685b\">справочном центре</a>\n</div>\n\nМетоды для получения вопросов:\n 1. [Непросмотренные отзывы и вопросы](./user-communication#tag/Voprosy/paths/~1api~1v1~1new-feedbacks-questions/get)\n 2. [Неотвеченные вопросы](./user-communication#tag/Voprosy/paths/~1api~1v1~1questions~1count-unanswered/get)\n 3. [Количество вопросов](./user-communication#tag/Voprosy/paths/~1api~1v1~1questions~1count/get)\n 4. [Список вопросов](./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get)\n\n Вы можете получить [один вопрос по его ID](./user-communication#tag/Voprosy/paths/~1api~1v1~1question/get) и [работать с полученными вопросами](./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/patch).\n"},{"name":"Отзывы","description":"<div class=\"description_auth\">\n Для доступа к методам используйте <a href=\"./api-information#tag/Avtorizaciya/Kak-sozdat-personalnyj-bazovyj-ili-testovyj-token\">токен</a> для категории <strong>Вопросы и отзывы</strong>\n</div>\n\n<div class=\"description_important\">\n Узнать больше об отзывах можно в <a href=\"https://seller.wildberries.ru/instructions/material/A-79?goBackOption=prevRoute&categoryId=3c971375-9939-45e8-ab82-376019be8942\">справочном центре</a>\n</div>\n\nМетоды для получения отзывов:\n 1. [Непросмотренные отзывы и вопросы](./user-communication#tag/Voprosy/paths/~1api~1v1~1new-feedbacks-questions/get)\n 2. [Необработанные отзывы](./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count-unanswered/get)\n 3. [Количество отзывов](./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1count/get)\n 4. [Список отзывов](./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get)\n 5. [Список архивных отзывов](./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1archive/get)\n\nВы можете получить товар [один отзыв по его ID](./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedback/get) и работать с полученными вопросами через методы:\n 1. [Ответить на отзыв](./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/post)\n 1. [Отредактировать ответ на отзыв](./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/patch)\n 1. [Возврат товара по ID отзыва](./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1order~1return/post)\n"},{"name":"Закреплённые отзывы","description":"<div class=\"description_auth\">\n Для доступа к методам используйте <a href=\"./api-information#tag/Avtorizaciya/Kak-sozdat-token\">токен</a> для категории <strong>Вопросы и отзывы</strong>\n</div>\n\n<div class=\"description_important\">\n Узнать больше о закреплённых отзывах можно в <a href=\"https://seller.wildberries.ru/instructions/ru/ru/material/pinned-reviews?categoryId=3c971375-9939-45e8-ab82-376019be8942&goBackOption=prevRoute\">справочном центре</a>\n</div>\n\nС помощью этих методов вы можете:\n 1. [Получить список закреплённых и откреплённых отзывов](./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/get)\n 2. [Закрепить отзывы](./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/post). Метод доступен по [подписке Джем](https://seller.wildberries.ru/monetization/jam) или c [тарифной опцией](https://seller.wildberries.ru/tariff-constructor) **Закрепление отзыва**\n 3. [Открепить отзывы](./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/delete)\n 4. [Получить количество закреплённых и откреплённых отзывов](./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1count/get)\n 5. [Получить лимиты закреплённых отзывов по подписке и тарифной опции](./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins~1limits/get)\n"},{"name":"Чат с покупателями","description":"<div class=\"description_auth\">\n Для доступа к методам используйте <a href=\"./api-information#tag/Avtorizaciya/Kak-sozdat-personalnyj-bazovyj-ili-testovyj-token\">токен</a> для категории <strong>Чат с покупателями</strong>\n</div>\n\n<div class=\"description_important\">\n Узнать больше о чате с покупателями можно в <a href=\"https://seller.wildberries.ru/instructions/material/A-76?goBackOption=prevRoute&categoryId=62727f31-fac5-477a-9e6e-4789aff9de2e\">справочном центре</a>\n</div>\n\nЧат позволяет продавцам и покупателям общаться напрямую.\n<br>Покупатели могут обращаться с вопросами по товарам или претензиями. Рекомендуем отвечать на сообщения в чате в течение 10 дней.\n\n<br><br>Чат всегда начинает покупатель. В одном чате можно общаться только с одним покупателем.\n\n<div class=\"description_important\">\n Обработка заявок на возврат товара доступна только в <a class=\"link\" target=\"_blank\" href=\"https://seller.wildberries.ru/chat-with-clients\">веб-версии чатов с покупателями</a>.\n</div>\n\nРабота с чатами:\n 1. [Получите список чатов](./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get). Сохраните ID чатов в своей базе данных — это позволит обновлять информацию о чатах при получении событий.\n 2. [Получите события чатов](./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get): сообщения. У новых чатов значение поля `isNewChat` будет `true`.\n 3. [Отправляйте сообщения в чат](./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1message/post)\n"},{"name":"Возвраты покупателями","description":"<div class=\"description_auth\">\n Для доступа к методам используйте <a href=\"./api-information#tag/Avtorizaciya/Kak-sozdat-personalnyj-bazovyj-ili-testovyj-token\">токен</a> для категории <strong>Возвраты покупателями</strong>\n</div>\n\n<div class=\"description_important\">\n Узнать больше о возвратах покупателями можно в <a href=\"https://seller.wildberries.ru/instructions/material/A-102?categoryId=8499952e-79d5-4be4-9c75-4aa29e0eb146&goBackOption=prevRoute\">справочном центре</a>\n</div>\n\nС помощью этих методов вы можете:\n 1. Отслеживать [заявки покупателей на возврат](./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get)\n 2. [Отвечать на заявки](./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claim/patch)\n"}],"paths":{"/api/v1/new-feedbacks-questions":{"servers":[{"url":"https://feedbacks-api.wildberries.ru"}],"get":{"x-readonly-method":true,"x-category":"questionsandfeedback","security":[{"HeaderApiKey":[]}],"summary":"Непросмотренные отзывы и вопросы{{ /api/v1/new-feedbacks-questions }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод проверяет наличие непросмотренных [вопросов](./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get) и [отзывов](./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get) от покупателей. Если у продавца есть непросмотренные вопросы или отзывы, возвращает `true`.\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Вопросы"],"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"type":"object","properties":{"data":{"type":"object","properties":{"hasNewQuestions":{"type":"boolean","description":"Есть ли непросмотренные вопросы:\n - `true` — да\n - `false` — нет\n","example":true},"hasNewFeedbacks":{"type":"boolean","description":"Есть ли непросмотренные отзывы:\n - `true` — да\n - `false` — нет\n","example":false}}},"error":{"type":"boolean","description":"Есть ли ошибка","example":false},"errorText":{"type":"string","description":"Описание ошибки","example":""},"additionalErrors":{"description":"Дополнительные ошибки","nullable":true,"type":"array","items":{"type":"string"},"example":null}}}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"403":{"description":"<span class='response__value '>Доступ запрещён</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/responsefeedbackErr"},"examples":{"FeedbackErr403":{"$ref":"#/components/examples/FeedbackErr403"}}}}},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}}},"/api/v1/questions/count-unanswered":{"servers":[{"url":"https://feedbacks-api.wildberries.ru"}],"get":{"x-readonly-method":true,"x-category":"questionsandfeedback","security":[{"HeaderApiKey":[]}],"summary":"Неотвеченные вопросы{{ /api/v1/questions/count-unanswered }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод возвращает общее количество неотвеченных [вопросов](./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get) и количество неотвеченных вопросов за сегодня.\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Вопросы"],"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"type":"object","properties":{"data":{"type":"object","properties":{"countUnanswered":{"type":"integer","description":"Количество неотвеченных вопросов","example":24},"countUnansweredToday":{"type":"integer","description":"Количество неотвеченных вопросов за сегодня","example":0}}},"error":{"type":"boolean","description":"Есть ли ошибка","example":false},"errorText":{"type":"string","description":"Описание ошибки","example":""},"additionalErrors":{"description":"Дополнительные ошибки","nullable":true,"type":"array","items":{"type":"string"},"example":null}}}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"403":{"description":"<span class='response__value '>Доступ запрещён</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/responsefeedbackErr"},"examples":{"FeedbackErr403":{"$ref":"#/components/examples/FeedbackErr403"}}}}},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}}},"/api/v1/questions/count":{"servers":[{"url":"https://feedbacks-api.wildberries.ru"}],"get":{"x-readonly-method":true,"x-category":"questionsandfeedback","security":[{"HeaderApiKey":[]}],"summary":"Количество вопросов{{ /api/v1/questions/count }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод возвращает количество отвеченных или неотвеченных [вопросов](./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get) за заданный период.\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Вопросы"],"parameters":[{"name":"dateFrom","in":"query","description":"Дата начала периода в формате Unix timestamp","schema":{"type":"integer","example":1688465092}},{"name":"dateTo","in":"query","description":"Дата конца периода в формате Unix timestamp","schema":{"type":"integer","example":1688465092}},{"name":"isAnswered","in":"query","description":"Есть ли ответ на вопрос:\n - `true` — да, по умолчанию\n - `false` — нет\n","schema":{"type":"boolean","example":false}}],"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"type":"object","properties":{"data":{"type":"integer","description":"Количество вопросов","example":77},"error":{"type":"boolean","description":"Есть ли ошибка","example":false},"errorText":{"type":"string","description":"Описание ошибки","example":""},"additionalErrors":{"description":"Дополнительные ошибки","nullable":true,"type":"array","items":{"type":"string"},"example":null}}}}}},"400":{"description":"<span class='response__value '>Неправильный запрос</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/responsefeedbackErr"},"examples":{"IsAnsweredErr400":{"$ref":"#/components/examples/IsAnsweredErr400"},"DateFromErr400":{"$ref":"#/components/examples/DateFromErr400"},"DateToErr400":{"$ref":"#/components/examples/DateToErr400"}}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"403":{"description":"<span class='response__value '>Доступ запрещён</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/responsefeedbackErr"},"examples":{"FeedbackErr403":{"$ref":"#/components/examples/FeedbackErr403"}}}}},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}}},"/api/v1/questions":{"servers":[{"url":"https://feedbacks-api.wildberries.ru"}],"get":{"x-readonly-method":true,"x-category":"questionsandfeedback","security":[{"HeaderApiKey":[]}],"summary":"Список вопросов{{ /api/v1/questions }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод возвращает список вопросов по заданным фильтрам. Вы можете:\n - получить данные отвеченных и неотвеченных вопросов\n - сортировать вопросы по дате\n - настроить пагинацию и количество вопросов в ответе\n\n<div class=\"description_important\">\n Можно получить максимум 10 000 вопросов в одном ответе\n</div>\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Вопросы"],"parameters":[{"name":"isAnswered","in":"query","description":"Есть ли ответ на вопрос:\n - `true` — да, по умолчанию\n - `false` — нет\n","schema":{"type":"boolean"},"required":true},{"name":"nmId","in":"query","description":"Артикул WB","schema":{"type":"integer"}},{"name":"take","in":"query","description":"Количество запрашиваемых вопросов (максимально допустимое значение для параметра - 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отметить [вопрос](./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/get) как просмотренный\n - отклонить вопрос\n - ответить на вопрос или отредактировать ответ\n\n<div class=\"description_important\">\n Отредактировать ответ на вопрос можно 1 раз в течение 60 дней после отправки ответа\n</div>\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Вопросы"],"requestBody":{"content":{"application/json":{"schema":{"oneOf":[{"type":"object","required":["id","wasViewed"],"properties":{"id":{"description":"Id вопроса","type":"string","example":"n5um6IUBQOOSTxXoo0gV"},"wasViewed":{"description":"Просмотрен ли вопрос","type":"boolean","example":true}}},{"type":"object","required":["id","answer","state"],"properties":{"id":{"type":"string","description":"Id вопроса","example":"n5um6IUBQOOSTxXoo0gV"},"answer":{"type":"object","required":["text"],"properties":{"text":{"type":"string","description":"Текст ответа","example":"текст ответа"}}},"state":{"type":"string","description":"Статус вопроса:\n - 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Далее вы можете [работать с этим вопросом](./user-communication#tag/Voprosy/paths/~1api~1v1~1questions/patch).\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Вопросы"],"parameters":[{"name":"id","in":"query","required":true,"description":"ID вопроса","schema":{"type":"string","example":"ljAVapEBL38RyMdRln61"}}],"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"type":"object","properties":{"data":{"type":"object","properties":{"id":{"type":"string","description":"ID вопроса"},"text":{"type":"string","description":"Текст вопроса"},"createdDate":{"type":"string","format":"date-time","description":"Дата и время создания вопроса"},"state":{"type":"string","description":"Статус вопроса:\n - `none` - вопрос отклонён продавцом (такой вопрос не отображается на портале покупателей)\n - `wbRu` - ответ предоставлен, вопрос отображается на сайте покупателей\n - `suppliersPortalSynch` - новый вопрос\n"},"answer":{"description":"Ответ","type":"object","nullable":true,"properties":{"text":{"type":"string","description":"Текст ответа"},"editable":{"type":"boolean","description":"Можно ли отредактировать ответ (`false` - нельзя, `true` - можно)"},"createDate":{"type":"string","format":"date-time","description":"Дата и время создания ответа"}}},"productDetails":{"type":"object","description":"Product information","properties":{"nmId":{"type":"integer","description":"Артикул WB"},"imtId":{"type":"integer","description":"ID карточки товара"},"productName":{"type":"string","description":"Название товара"},"supplierArticle":{"type":"string","description":"Артикул продавца"},"supplierName":{"type":"string","description":"Имя продавца"},"brandName":{"type":"string","description":"Название бренда"}}},"wasViewed":{"type":"boolean","description":"Просмотрен ли вопрос"},"isWarned":{"type":"boolean","description":"Признак подозрительного вопроса.<br>\nЕсли `true`, то вопрос опубликован, но на портале продавцов вы увидите баннер **Сообщение подозрительное**\n"}}},"error":{"type":"boolean","description":"Есть ли ошибка","example":false},"errorText":{"type":"string","description":"Описание ошибки","example":""},"additionalErrors":{"description":"Дополнительные ошибки","nullable":true,"type":"array","items":{"type":"string"},"example":null}}},"example":{"data":{"id":"TfWOp5QBfEYrrd0AMJau","text":"Хороший карандаш? 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количество необработанных [отзывов](./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get) за сегодня и за всё время\n - среднюю оценку всех отзывов\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Отзывы"],"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"type":"object","properties":{"data":{"type":"object","properties":{"countUnanswered":{"type":"integer","description":"Количество необработанных отзывов","example":1},"countUnansweredToday":{"type":"integer","description":"Количество необработанных отзывов за сегодня","example":0}}},"error":{"type":"boolean","description":"Есть ли ошибка","example":false},"errorText":{"type":"string","description":"Описание ошибки","example":""},"additionalErrors":{"description":"Дополнительные ошибки","nullable":true,"type":"array","items":{"type":"string"},"example":null}}}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"403":{"description":"<span class='response__value '>Доступ запрещён</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/responsefeedbackErr"},"examples":{"FeedbackErr403":{"$ref":"#/components/examples/FeedbackErr403"}}}}},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}}},"/api/v1/feedbacks/count":{"servers":[{"url":"https://feedbacks-api.wildberries.ru"}],"get":{"x-readonly-method":true,"x-category":"questionsandfeedback","security":[{"HeaderApiKey":[]}],"summary":"Количество отзывов{{ /api/v1/feedbacks/count }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод возвращает количество обработанных или необработанных [отзывов](./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get) за заданный период.\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Отзывы"],"parameters":[{"name":"dateFrom","in":"query","description":"Дата начала периода в формате Unix timestamp","schema":{"type":"integer","example":1688465092}},{"name":"dateTo","in":"query","description":"Дата конца периода в формате Unix timestamp","schema":{"type":"integer","example":1688465092}},{"name":"isAnswered","in":"query","description":"Обработан ли отзыв:\n - 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Вы можете:\n - получить данные обработанных и необработанных отзывов\n - сортировать отзывы по дате\n - настроить пагинацию и количество отзывов в ответе\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Отзывы"],"parameters":[{"name":"isAnswered","in":"query","required":true,"description":"Обработан ли отзыв:\n - `true` — да, по умолчанию\n - `false` — нет\n","schema":{"type":"boolean","example":false}},{"name":"nmId","in":"query","description":"Артикул WB","schema":{"type":"integer","example":5870243}},{"name":"take","in":"query","required":true,"description":"Количество отзывов (max. 5 000)","schema":{"type":"integer","example":1}},{"name":"skip","in":"query","required":true,"description":"Количество отзывов для пропуска (max. 199990)","schema":{"type":"integer","example":0}},{"name":"order","in":"query","description":"Сортировка отзывов по дате (dateAsc/dateDesc)","schema":{"type":"string","enum":["dateAsc","dateDesc"]}},{"name":"dateFrom","in":"query","description":"Дата начала периода в формате Unix timestamp","schema":{"type":"integer","example":1688465092}},{"name":"dateTo","in":"query","description":"Дата конца периода в формате Unix timestamp","schema":{"type":"integer","example":1688465092}}],"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"type":"object","properties":{"data":{"type":"object","properties":{"countUnanswered":{"type":"integer","description":"Количество необработанных отзывов"},"countArchive":{"type":"integer","description":"Количество обработанных отзывов"},"feedbacks":{"$ref":"#/components/schemas/responseFeedback"}}},"error":{"type":"boolean","description":"Есть ли ошибка"},"errorText":{"type":"string","description":"Описание ошибки"},"additionalErrors":{"description":"Дополнительные ошибки","nullable":true,"type":"array","items":{"type":"string"}}}},"example":{"data":{"countUnanswered":52,"countArchive":1000,"feedbacks":[{"id":"YX52RZEBhH9mrcYdEJuD","text":"Спасибо, всё подошло","pros":"Удобный","cons":"Нет","productValuation":5,"createdDate":"2024-09-26T10:20:48+03:00","answer":{"text":"Пожалуйста. 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Если в запросе вы передали некорректный ID, вы не получите ошибку.\n</div>\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","requestBody":{"content":{"application/json":{"schema":{"type":"object","required":["id","text"],"properties":{"id":{"type":"string","description":"ID отзыва","example":"J2FMRjUj6hwvwCElqssz"},"text":{"type":"string","description":"Текст ответа","example":"Спасибо за Ваш отзыв!","minimum":2,"maximum":5000}}}}}},"responses":{"204":{"description":"<span class='response__value response__value_success'>Успешно</span>"},"400":{"description":"<span class='response__value '>Неправильный запрос</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/standardizedFQError"},"examples":{"contentTypeHeaderNotSpecified":{"$ref":"#/components/examples/contentTypeHeaderNotSpecified"},"incorrectContentTypeHeader":{"$ref":"#/components/examples/incorrectContentTypeHeader"},"incorrectContentType":{"$ref":"#/components/examples/incorrectContentType"},"invalidJsonSyntax":{"$ref":"#/components/examples/invalidJsonSyntax"}}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}},"patch":{"x-readonly-method":false,"x-category":"questionsandfeedback","tags":["Отзывы"],"security":[{"HeaderApiKey":[]}],"summary":"Отредактировать ответ на отзыв{{ /api/v1/feedbacks/answer }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод позволяет отредактировать уже отправленный [ответ на отзыв](./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks~1answer/post) покупателя.\n<br><br>\nОтредактировать ответ можно только один раз в течение 60 дней c момента отправки.\n\n<div class=\"description_important\">\n ID отзыва не валидируется. Если в запросе вы передали некорректный ID, вы не получите ошибку.\n</div>\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","requestBody":{"content":{"application/json":{"schema":{"type":"object","required":["id","text"],"properties":{"id":{"type":"string","description":"ID отзыва","example":"J2FMRjUj6hwvwCElqssz"},"text":{"type":"string","description":"Текст ответа","example":"Спасибо за Ваш отзыв, он очень важен для нас!","minimum":2,"maximum":5000}}}}}},"responses":{"204":{"description":"<span class='response__value response__value_success'>Успешно</span>"},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value 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| 6 запросов |\n\n</div>\n","tags":["Отзывы"],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"feedbackId":{"type":"string","description":"ID отзыва"}}},"example":{"feedbackId":"absdfgerrrfff1234"}}}},"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"type":"object","properties":{"data":{"type":"object","nullable":true},"error":{"type":"boolean","description":"Есть ли ошибка"},"errorText":{"type":"string","description":"Описание ошибки"},"additionalErrors":{"description":"Дополнительные ошибки","nullable":true,"type":"array","items":{"type":"string"}}}}}}},"400":{"description":"<span class='response__value '>Неправильный 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'></span>"}}}},"/api/v1/feedback":{"servers":[{"url":"https://feedbacks-api.wildberries.ru"}],"get":{"x-readonly-method":true,"x-category":"questionsandfeedback","security":[{"HeaderApiKey":[]}],"summary":"Получить отзыв по ID{{ /api/v1/feedback }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод возвращает данные [отзыва](./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get) по его ID.\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Отзывы"],"parameters":[{"name":"id","in":"query","required":true,"description":"ID отзыва","schema":{"type":"string","example":"G7Y9Y1kBAtKOitoBT_lV"}}],"responses":{"200":{"description":"<span 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жалобы на отзыв\n","type":"integer"},"isAbleSupplierProductValuation":{"description":"Доступна ли продавцу возможность сообщить о проблеме с товаром (`true` - доступна, `false` - не доступна)","type":"boolean"},"supplierProductValuation":{"description":"Ключ проблемы с товаром\n","type":"integer"},"isAbleReturnProductOrders":{"description":"Опция возврата товара:\n - `true` — доступна\n - `false` — недоступна\n","type":"boolean"},"returnProductOrdersDate":{"nullable":true,"description":"Дата и время, когда на запрос возврата был получен ответ со статус-кодом 200.","type":"string"},"bables":{"nullable":true,"description":"Список тегов покупателя","type":"array","items":{"type":"string"}},"lastOrderShkId":{"type":"integer","description":"Штрихкод единицы товара"},"lastOrderCreatedAt":{"type":"string","description":"Дата покупки"},"color":{"type":"string","description":"Цвет товара"},"subjectId":{"type":"integer","description":"ID предмета"},"subjectName":{"type":"string","description":"Название предмета"},"parentFeedbackId":{"type":"string","description":"ID начального отзыва (`null`, если этот отзыв начальный)","nullable":true},"childFeedbackId":{"type":"string","nullable":true,"description":"ID дополненного отзыва (`null`, если этот отзыв дополненный)"}}},"error":{"type":"boolean","description":"Есть ли ошибка"},"errorText":{"type":"string","description":"Описание ошибки"},"additionalErrors":{"description":"Дополнительные ошибки","nullable":true,"type":"array","items":{"type":"string"}}}},"example":{"data":{"id":"YX52RZEBhH9mrcYdEJuD","text":"Спасибо, всё подошло","pros":"Удобный","cons":"Нет","productValuation":5,"createdDate":"2024-09-26T10:20:48+03:00","answer":{"text":"Пожалуйста. Ждём вас снова!","state":"wbRu","editable":false},"state":"wbRu","productDetails":{"imtId":123456789,"nmId":987654321,"productName":"ВАЗ","supplierArticle":"DP02/черный","supplierName":"ГП Реклама и услуги","brandName":"Бест Трикотаж","size":"0"},"video":{"previewImage":"https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/preview.webp","link":"https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/index.m3u8","durationSec":10},"wasViewed":true,"photoLinks":[{"fullSize":"https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/fs.jpg","miniSize":"https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/ms.jpg"},{"fullSize":"https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/fs.jpg","miniSize":"https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/ms.jpg"},{"fullSize":"https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/fs.jpg","miniSize":"https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/ms.jpg"}],"userName":"Николай","matchingSize":"ok","isAbleSupplierFeedbackValuation":false,"supplierFeedbackValuation":1,"isAbleSupplierProductValuation":false,"supplierProductValuation":2,"isAbleReturnProductOrders":false,"returnProductOrdersDate":"2024-08-20T16:39:49Z","bables":["цена"],"lastOrderShkId":123456789,"lastOrderCreatedAt":"2024-08-12T10:20:48+03:00","color":"colorless","subjectId":219,"subjectName":"Футболки-поло","parentFeedbackId":null,"childFeedbackId":"bIjTCZDvJni7NGnLbUlf"},"error":false,"errorText":"","additionalErrors":null}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"422":{"description":"<span class='response__value '>Ошибка обработки параметров запроса</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/responsefeedbackErr"},"examples":{"ResponseGetFeedbackByIdErrEx":{"$ref":"#/components/examples/ResponseGetFeedbackByIdErrEx"}}}}},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}}},"/api/v1/feedbacks/archive":{"servers":[{"url":"https://feedbacks-api.wildberries.ru"}],"get":{"x-readonly-method":true,"x-category":"questionsandfeedback","security":[{"HeaderApiKey":[]}],"summary":"Список архивных отзывов{{ /api/v1/feedbacks/archive }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод возвращает список архивных [отзывов](./user-communication#tag/Otzyvy/paths/~1api~1v1~1feedbacks/get).\n<br><br>\nОтзыв становится архивным, если:\n - на отзыв получен ответ\n - на отзыв не получен ответ в течение 30 дней\n - в отзыве нет текста и фото\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Отзывы"],"parameters":[{"name":"nmId","in":"query","description":"Артикул WB","schema":{"type":"integer","example":14917842}},{"name":"take","in":"query","required":true,"description":"Количество отзывов (max. 5 000)","schema":{"type":"integer","example":1}},{"name":"skip","in":"query","required":true,"description":"Количество отзывов для пропуска","schema":{"type":"integer","example":0}},{"name":"order","in":"query","description":"Сортировка отзывов по дате (dateAsc/dateDesc)","schema":{"type":"string","enum":["dateAsc","dateDesc"]}}],"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"type":"object","properties":{"data":{"type":"object","properties":{"feedbacks":{"$ref":"#/components/schemas/responseFeedback"}}},"error":{"type":"boolean","description":"Есть ли ошибка"},"errorText":{"type":"string","description":"Описание ошибки"},"additionalErrors":{"description":"Дополнительные ошибки","nullable":true,"type":"array","items":{"type":"string"}}}},"example":{"data":{"feedbacks":[{"id":"YX52RZEBhH9mrcYdEJuD","text":"Спасибо, всё подошло","pros":"Удобный","cons":"Нет","productValuation":5,"createdDate":"2024-09-26T10:20:48+03:00","answer":{"text":"Пожалуйста. Ждём вас снова!","state":"wbRu","editable":false},"state":"wbRu","productDetails":{"imtId":123456789,"nmId":987654321,"productName":"ВАЗ","supplierArticle":"DP02/черный","supplierName":"ГП Реклама и услуги","brandName":"Бест Трикотаж","size":"0"},"video":{"previewImage":"https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/preview.webp","link":"https://videofeedback01.wbbasket.ru/8defc853-7f62-4d6d-b236-8a16cfb63128/index.m3u8","durationSec":10},"wasViewed":true,"photoLinks":[{"fullSize":"https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/fs.jpg","miniSize":"https://feedback04.wbbasket.ru/vol1333/part133337/123456789/photos/ms.jpg"},{"fullSize":"https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/fs.jpg","miniSize":"https://feedback04.wbbasket.ru/vol1508/part150887/123456789/photos/ms.jpg"},{"fullSize":"https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/fs.jpg","miniSize":"https://feedback04.wbbasket.ru/vol1486/part148682/123456789/photos/ms.jpg"}],"userName":"Николай","matchingSize":"ok","isAbleSupplierFeedbackValuation":false,"supplierFeedbackValuation":1,"isAbleSupplierProductValuation":false,"supplierProductValuation":2,"isAbleReturnProductOrders":false,"returnProductOrdersDate":"2024-08-20T16:39:49Z","bables":["цена"],"lastOrderShkId":123456789,"lastOrderCreatedAt":"2024-08-12T10:20:48+03:00","color":"colorless","subjectId":219,"subjectName":"Футболки-поло","parentFeedbackId":null,"childFeedbackId":"bIjTCZDvJni7NGnLbUlf"}]},"error":false,"errorText":"","additionalErrors":null}}}},"400":{"description":"<span class='response__value '>Неправильный запрос</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/responsefeedbackErr"},"examples":{"FeedbackErr400":{"$ref":"#/components/examples/FeedbackErr400"}}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"403":{"description":"<span class='response__value '>Доступ запрещён</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/responsefeedbackErr"},"examples":{"FeedbackErr403":{"$ref":"#/components/examples/FeedbackErr403"}}}}},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}}},"/api/feedbacks/v1/pins":{"servers":[{"url":"https://feedbacks-api.wildberries.ru"}],"get":{"security":[{"HeaderApiKey":[]}],"x-readonly-method":true,"summary":"Список закреплённых и откреплённых отзывов{{ /api/feedbacks/v1/pins }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод предоставляет список закреплённых и откреплённых отзывов.\n<br>\nОткреплёнными считаются только отзывы, которые были откреплены автоматически по причинам, указанным в ответе в поле `unpinnedCause`.\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Закреплённые отзывы"],"parameters":[{"name":"state","in":"query","description":"Закреплён ли отзыв:\n - `pinned` — да\n - `unpinned` — нет\n","schema":{"type":"string","enum":["pinned","unpinned"],"example":"pinned"}},{"name":"pinOn","in":"query","description":"Место закрепления отзыва:\n - `nm` — карточка товара\n - `imt` — объединённая карточка\n","schema":{"type":"string","enum":["nm","imt"],"example":"nm"}},{"name":"imtId","in":"query","description":"ID объединённой карточки товара.<br>\nВсе артикулы WB объединённой карточки товара имеют один и тот же `imtId`.<br>\nУ каждой карточки товара есть `imtId`, даже если она не объединена с другими карточками\n","schema":{"type":"integer","example":256972151}},{"name":"nmId","in":"query","description":"Артикул WB","schema":{"type":"integer","example":177974151}},{"name":"feedbackId","in":"query","description":"ID отзыва","schema":{"type":"integer","example":789}},{"name":"dateFrom","in":"query","description":"Дата закрепления первого отзыва в списке","schema":{"type":"string","format":"date-time","example":"2020-01-01T15:04:05Z"}},{"name":"dateTo","in":"query","description":"Дата закрепления последнего отзыва в списке","schema":{"type":"string","format":"date-time","example":"2020-02-01T15:04:05Z"}},{"name":"next","in":"query","description":"ID последней операции закрепления (пагинатор)","schema":{"type":"integer","example":741}},{"name":"limit","in":"query","description":"Количество отзывов на одной странице (пагинация)","schema":{"type":"integer","default":500,"example":100,"maximum":500}}],"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"allOf":[{"$ref":"#/components/schemas/respond.SuccessResponse"},{"type":"object","properties":{"data":{"type":"array","items":{"$ref":"#/components/schemas/openapi.PinnedReviewItemResult"}},"next":{"type":"integer","description":"Параметр пагинации. Укажите это значение в запросе, чтобы получить следующий пакет данных. Если поле отсутствует, вы получили все данные","example":200}}}]}}}},"400":{"description":"<span class='response__value '>Неправильный запрос</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/respond.ResultErr"},"example":{"status":400,"title":"Bad Request","detail":"state must be one of the values 'pinned', 'unpinned'","requestId":"7b64у8ffc3523450d613723fwу61873e","origin":"pin-open-api"}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}},"post":{"security":[{"HeaderApiKey":[]}],"x-readonly-method":false,"summary":"Закрепить отзывы{{ /api/feedbacks/v1/pins }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод позволяет закрепить отзывы в карточке товара или в объединённой карточке. <br>\nЧтобы получить ID отзывов, используйте метод [Список закреплённых и откреплённых отзывов](./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/get).<br>\n<br>\nМетод доступен по [подписке Джем](https://seller.wildberries.ru/monetization/jam) или c [тарифной опцией](https://seller.wildberries.ru/tariff-constructor) **Закрепление отзыва**.\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Закреплённые отзывы"],"requestBody":{"content":{"application/json":{"schema":{"type":"array","example":[{"pinMethod":"subscription","pinOn":"imt","feedbackId":"VlbkVVl7mtw37wуWkJZz"},{"pinMethod":"tariff","pinOn":"imt","feedbackId":"DibuRAImknLyiqgzvGcU"}],"maxItems":500,"items":{"$ref":"#/components/schemas/openapi.PinReviewItem"}}}},"required":true},"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"allOf":[{"$ref":"#/components/schemas/respond.SuccessResponse"},{"$ref":"#/components/schemas/openapi.PinReviewItemResult"}]}}}},"400":{"description":"<span class='response__value '>Неправильный запрос</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/respond.ResultErr"},"example":{"detail":"invalid request body","origin":"pin-open-api","requestId":"7b64у8ffc3523450d613723fwу61873e","status":400,"title":"Bad Request"}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"403":{"description":"<span class='response__value '>Доступ запрещён</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/respond.ResultErr"},"example":{"origin":"pin-open-api","requestId":"7b64у8ffc3523450d613723fwу61873e","status":403,"title":"no active subscription or tariff","detail":"this feature requires active subscription or active tariff"}}}},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}},"delete":{"security":[{"HeaderApiKey":[]}],"x-readonly-method":false,"summary":"Открепить отзывы{{ /api/feedbacks/v1/pins }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод позволяет открепить отзывы в карточке товара или в объединённой карточке.<br>\nЧтобы получить `pinId` — ID операций закрепления, используйте метод [Список закреплённых и откреплённых отзывов](./user-communication#tag/Zakreplyonnye-otzyvy/paths/~1api~1feedbacks~1v1~1pins/get).<br>\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Закреплённые отзывы"],"requestBody":{"description":"Список `pinId` — ID операций закрепления отзывов","content":{"application/json":{"schema":{"type":"array","maxItems":500,"items":{"type":"integer"},"example":[123456,234567,345678]}}},"required":true},"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"allOf":[{"$ref":"#/components/schemas/respond.SuccessResponse"},{"type":"object","properties":{"data":{"type":"array","description":"Список `pinId` — ID операций закрепления отзывов, которые были успешно откреплены","example":[123456,234567,345678],"items":{"type":"integer"}}}}]}}}},"400":{"description":"<span class='response__value '>Неправильный запрос</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/respond.ResultErr"},"example":{"detail":"invalid request body","origin":"pin-open-api","requestId":"7b64у8ffc3523450d613723fwу61873e","status":400,"title":"Bad Request"}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}}},"/api/feedbacks/v1/pins/count":{"servers":[{"url":"https://feedbacks-api.wildberries.ru"}],"get":{"security":[{"HeaderApiKey":[]}],"x-readonly-method":true,"summary":"Количество закреплённых и откреплённых отзывов{{ /api/feedbacks/v1/pins/count }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод возвращает количество закреплённых и откреплённых отзывов за заданный период.\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Закреплённые отзывы"],"parameters":[{"name":"state","in":"query","description":"Закреплён ли отзыв:\n - `pinned` — да\n - `unpinned` — нет\n","schema":{"type":"string","enum":["pinned","unpinned"],"example":"pinned"}},{"name":"pinOn","in":"query","description":"Место закрепления отзыва:\n - `nm` — карточка товара\n - `imt` — объединённая карточка\n","schema":{"type":"string","enum":["nm","imt"],"example":"nm"}},{"name":"imtId","in":"query","description":"ID объединённой карточки товара.<br>\nВсе артикулы WB объединённой карточки товара имеют один и тот же `imtId`.<br>\nУ каждой карточки товара есть `imtId`, даже если она не объединена с другими карточками\n","schema":{"type":"integer","example":256971531}},{"name":"nmId","in":"query","description":"Артикул WB","schema":{"type":"integer","example":177974151}},{"name":"feedbackId","in":"query","description":"ID отзыва","schema":{"type":"integer","example":789}},{"name":"dateFrom","in":"query","description":"Дата закрепления первого отзыва в списке","schema":{"type":"string","format":"date-time","example":"2020-01-01T15:04:05Z"}},{"name":"dateTo","in":"query","description":"Дата закрепления последнего отзыва в списке","schema":{"type":"string","format":"date-time","example":"2020-02-01T15:04:05Z"}}],"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"allOf":[{"$ref":"#/components/schemas/respond.SuccessResponse"},{"type":"object","properties":{"data":{"type":"integer","description":"Количество отзывов"}}}]}}}},"400":{"description":"<span class='response__value '>Неправильный запрос</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/respond.ResultErr"},"example":{"status":400,"title":"Bad Request","detail":"state must be one of the values 'pinned', 'unpinned'","requestId":"7b64у8ffc3523450d613723fwу61873e","origin":"pin-open-api"}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}}},"/api/feedbacks/v1/pins/limits":{"servers":[{"url":"https://feedbacks-api.wildberries.ru"}],"get":{"security":[{"HeaderApiKey":[]}],"x-readonly-method":true,"summary":"Лимиты закреплённых отзывов{{ /api/feedbacks/v1/pins/limits }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод возвращает лимиты закреплённых отзывов по тарифу и подписке.\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца для всех методов категории <strong>Вопросы и отзывы</strong>:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 секунда | 3 запроса | 333 миллисекунды | 6 запросов |\n\n</div>\n","tags":["Закреплённые отзывы"],"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"allOf":[{"$ref":"#/components/schemas/respond.SuccessResponse"},{"$ref":"#/components/schemas/openapi.SellerLimitsResponse"}]}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}}},"/api/v1/seller/chats":{"servers":[{"url":"https://buyer-chat-api.wildberries.ru"}],"get":{"x-readonly-method":true,"x-category":"buyerchat","security":[{"HeaderApiKey":[]}],"summary":"Список чатов{{ /api/v1/seller/chats }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод возвращает список всех чатов продавца. По этим данным можно получить [события чатов](./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get) или [отправить сообщение покупателю](./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1message/post).\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 10 секунд | 10 запросов | 1 секунда | 10 запросов |\n</div>\n","tags":["Чат с покупателями"],"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ChatsResponse"}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}}},"/api/v1/seller/events":{"get":{"x-readonly-method":true,"x-category":"buyerchat","servers":[{"url":"https://buyer-chat-api.wildberries.ru"}],"security":[{"HeaderApiKey":[]}],"summary":"События чатов{{ /api/v1/seller/events }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод возвращает список событий всех [чатов с покупателями](./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get).\n\nЧтобы получить все события:\n 1. Сделайте первый запрос без параметра `next`.\n 2. Повторяйте запрос со значением параметра `next` из ответа на предыдущий запрос, пока `totalEvents` не станет равным `0`. Это будет означать, что вы получили все события.\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 10 секунд | 10 запросов | 1 секунда | 10 запросов |\n</div>\n","tags":["Чат с покупателями"],"parameters":[{"name":"next","in":"query","description":"Пагинатор. С какого момента получить следующий пакет данных.<br>Формат Unix timestamp **с миллисекундами**\n","schema":{"type":"integer"}}],"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/EventsResponse"},"example":{"result":{"next":1698045576000,"newestEventTime":"2023-10-23T07:19:36Z","oldestEventTime":"2023-10-23T05:02:20Z","totalEvents":4,"events":[{"chatID":"1:1e265a58-a120-b178-008c-60af2460207c","eventID":"55adee45-11f0-33b6-a847-6ccc7c78b2ec","eventType":"message","isNewChat":true,"message":{"attachments":{"goodCard":{"date":"2023-10-18T11:46:01.528526Z","nmID":12345678,"price":500,"priceCurrency":"RUB","rid":"2fb52cd9e25e52538a5f05994e688ae5","size":"0","statusID":11},"files":[{"contentType":"application/pdf","date":"2023-10-23T08:02:19.594Z","downloadID":"ecaeb056-a4ee-45b4-ae45-666811755d38","name":"Чек.pdf","url":"https://chat-basket-01.wbbasket.ru/vol0/part3265/fb25c9e9-cae8-52db-b68e-736c1896a3f5/pdf/0380e781-281e-41b5-8ae1-ce281f15a4a7.pdf","size":1046143}],"images":[{"date":"2023-10-23T08:02:20.717Z","downloadID":"fd6be4e3-5447-41d7-a1e6-b2d3e06c3b05","url":"https://chat-basket-01.wbbasket.ru/vol0/part2345/fb89c9e9-cae8-52db-b68e-736c1466a3f5/jpg/0823ff24-821e-40e9-8cdf-0a2b5fd86a32.jpg"}]},"text":"Здравствуйте! У меня вопрос по товару \"Альбом, бренд Эконом, артикул 13480414, товар получен 18.10.2023\""},"source":"rusite","addTimestamp":1698037340000,"addTime":"2023-10-23T05:02:20Z","replySign":"1:1e265a58-a120-b178-008c-60af2460207c:66f136e919a8207e136757754f253189bfb9ae1ad9da9170c9d5c478626663908888c370216525bef51c0ca8d77952e05c9c17f9b63ab00374c5555b42efc07d","sender":"client","clientID":"186132","clientName":"Алёна"},{"chatID":"1:1e265a58-a120-b178-008c-60af2460207c","eventID":"cef95d3c-0345-4dc9-b6df-4c8c57a176a9","eventType":"message","message":{"text":"Здравствуйте! Пришёл не тот цвет. Можно вернуть и заказать другой товар?"},"source":"rusite","addTimestamp":1698037387000,"addTime":"2023-10-23T05:03:07Z","sender":"client","clientID":"186132","clientName":"Алёна"},{"chatID":"1:1e265a58-a120-b178-008c-60af2460207c","eventID":"fd22e5bf-64fd-43f7-b3a0-ad29uu027f97","eventType":"message","message":{"text":"Здравствуйте. Да, сейчас оформим возврат."},"source":"seller-public-api","addTimestamp":1698038124000,"addTime":"2023-10-23T05:15:24Z","sender":"seller"},{"chatID":"1:1e265a58-a120-b178-008c-60af2460207c","eventID":"cef95d3c-0345-4dc9-b6df-4c8c75a176a7","eventType":"message","addTimestamp":1698045576000,"addTime":"2023-10-23T07:19:36Z","sender":"seller"}]},"errors":null}}}},"400":{"description":"<span class='response__value '>Неправильный запрос</span>","content":{"application/json":{"schema":{"type":"object","properties":{"status":{"type":"number","description":"HTTP статус-код"},"title":{"type":"string","description":"Заголовок ошибки"},"origin":{"type":"string","description":"ID внутреннего сервиса WB"},"detail":{"type":"string","description":"Детали ошибки"},"requestId":{"type":"string","description":"Уникальный ID запроса"},"error":{"type":"string","description":"Текст ошибки"}}},"examples":{"IncorrectNextParameter":{"description":"Тип значения или его величина некорректны","value":{"status":400,"title":"Bad Request","origin":"proxy-chats","detail":"Invalid number","requestId":"62f59a4ce21064f20b1bbc28c85f38d8","error":"Invalid number"}},"IncorrectNextParameter1":{"description":"Недопустимое значение 0","value":{"status":400,"title":"Bad Request","origin":"proxy-chats","detail":"Invalid value for \"next\"","requestId":"62f59a4ce21064f20b1bbc28c85f38d8","error":"Invalid value for \"next\""}}}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}}},"/api/v1/seller/message":{"post":{"x-readonly-method":false,"x-category":"buyerchat","servers":[{"url":"https://buyer-chat-api.wildberries.ru"}],"security":[{"HeaderApiKey":[]}],"summary":"Отправить сообщение{{ /api/v1/seller/message }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод отправляет сообщения в [чат с покупателем](./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get).\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 10 секунд | 10 запросов | 1 секунда | 10 запросов |\n</div>\n","tags":["Чат с покупателями"],"requestBody":{"content":{"multipart/form-data":{"schema":{"required":["replySign"],"type":"object","properties":{"replySign":{"maxLength":255,"type":"string","description":"Подпись чата. Можно получить из [информации по чату](./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1chats/get) или [данных события](./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get), если в событии есть поле `\"isNewChat\": true`.\n"},"message":{"maxLength":1000,"type":"string","description":"Текст сообщения. Максимум 1000 символов."},"file":{"type":"array","description":"Файлы, формат JPEG, PDF или PNG, максимальный размер — 5 Мб каждый. Максимальный суммарный размер файлов — 30 Мб.\n","items":{"type":"string","format":"binary"}}}}}},"required":true},"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"$ref":"#/components/schemas/MessageResponse"},"example":{"result":{"addTime":1712848270018,"chatID":"1:641b623c-5c0e-295b-db03-3d5b4d484c32"},"errors":[]}}}},"400":{"description":"<span class='response__value '>Неправильный запрос</span>","content":{"application/problem+json":{"schema":{"type":"object","properties":{"status":{"type":"number","description":"HTTP статус-код"},"title":{"type":"string","description":"Заголовок ошибки"},"origin":{"type":"string","description":"ID внутреннего сервиса WB"},"detail":{"type":"string","description":"Детали ошибки"},"requestId":{"type":"string","description":"Уникальный ID запроса"},"error":{"type":"string","description":"Текст ошибки"}}},"examples":{"InvalidSignature":{"description":"Подпись некорректна","value":{"status":400,"title":"Bad Request","origin":"proxy-chats","detail":"Invalid signature","requestId":"1b21cad4833a0c9244dc294a000f6149","error":"Invalid signature"}},"InvalidFileSize":{"description":"Размер файла превышает допустимый","value":{"status":400,"title":"Bad Request","origin":"proxy-chats","detail":"A24FA09844E: attachment too big. Max size: 5MiB","requestId":"1b21cad4833a0c9244dc294a000f6149","error":"A24FA09844E: attachment too big. Max size: 5MiB"}},"UnsupportedFilesType":{"description":"Тип файла не поддерживается","value":{"status":400,"title":"Bad Request","origin":"proxy-chats","detail":"4A9F2544E29: \"video_2023-07-25_10-54-09.mp4\" has unsupported mime type","requestId":"1b21cad4833a0c9244dc294a000f6149","error":"4A9F2544E29: \"video_2023-07-25_10-54-09.mp4\" has unsupported mime type"}},"InvalidMessage":{"description":"Значение параметра message некорректно","value":{"status":400,"title":"Bad Request","origin":"proxy-chats","detail":"Invalid value for \"message\"","requestId":"1b21cad4833a0c9244dc294a000f6149","error":"Invalid value for \"message\""}}}}}},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}}},"/api/v1/seller/download/{id}":{"get":{"x-readonly-method":true,"x-category":"buyerchat","servers":[{"url":"https://buyer-chat-api.wildberries.ru"}],"security":[{"HeaderApiKey":[]}],"tags":["Чат с покупателями"],"summary":"Получить файл из сообщения{{ /api/v1/seller/download/{id} }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод возвращает файл или изображение из сообщения по его ID.\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 10 секунд | 10 запросов | 1 секунда | 10 запросов |\n</div>\n","parameters":[{"name":"id","in":"path","description":"ID файла, см. значение поля `downloadID` в методе [События чатов](./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1events/get)","required":true,"schema":{"type":"string"}}],"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/pdf":{"schema":{"type":"string","format":"binary"}},"image/jpeg":{"schema":{"type":"string","format":"binary"}},"image/png":{"schema":{"type":"string","format":"binary"}}}},"400":{"description":"<span class='response__value '>Неправильный запрос</span>","content":{"application/json":{"schema":{"type":"object","properties":{"status":{"type":"number","description":"HTTP статус-код"},"title":{"type":"string","description":"Заголовок ошибки"},"origin":{"type":"string","description":"ID внутреннего сервиса WB"},"detail":{"type":"string","description":"Детали ошибки"},"requestId":{"type":"string","description":"Уникальный ID запроса"},"error":{"type":"string","description":"Текст ошибки"}}},"examples":{"IncorrectNextParameter":{"description":"Недействительный ID файла","value":{"status":400,"title":"invalid fileID","origin":"proxy-chats","detail":"invalid fileID","requestId":"62f59a4ce21064f20b1bbc28c85f38d8","error":"invalid fileID"}}}}}}}}},"/api/v1/claims":{"servers":[{"url":"https://returns-api.wildberries.ru"}],"get":{"x-readonly-method":true,"x-category":"returns","security":[{"HeaderApiKey":[]}],"tags":["Возвраты покупателями"],"summary":"Заявки покупателей на возврат{{ /api/v1/claims }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод возвращает заявки покупателей на возврат товаров за последние 14 дней. Вы можете [отвечать на эти заявки](./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claim/patch).\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 минута | 20 запросов | 3 секунды | 10 запросов |\n</div>\n","parameters":[{"$ref":"#/components/parameters/is_archive"},{"$ref":"#/components/parameters/id"},{"$ref":"#/components/parameters/limit"},{"$ref":"#/components/parameters/offset"},{"$ref":"#/components/parameters/nm_id"}],"responses":{"200":{"$ref":"#/components/responses/GetClaimsSuccessResponse","description":"<span class='response__value response__value_success'></span>"},"400":{"$ref":"#/components/responses/Error400GetClaims","description":"<span class='response__value '></span>"},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}}},"/api/v1/claim":{"servers":[{"url":"https://returns-api.wildberries.ru"}],"patch":{"x-readonly-method":false,"x-category":"returns","security":[{"HeaderApiKey":[]}],"tags":["Возвраты покупателями"],"summary":"Ответ на заявку покупателя{{ /api/v1/claim }}","description":"<div class='description-title'><span>Описание метода</span></div>\n\nМетод отправляет ответ на [заявку](./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get) покупателя на возврат товаров.\n\n<div class=\"description_limit\">\n<a href='./api-information#tag/Vvedenie/Limity-zaprosov'>Лимит запросов</a> на один аккаунт продавца:\n\n| Период | Лимит | Интервал | Всплеск |\n| --- | --- | --- | --- |\n| 1 минута | 20 запросов | 3 секунды | 10 запросов |\n</div>\n","requestBody":{"$ref":"#/components/requestBodies/PatchClaimReq"},"responses":{"200":{"description":"<span class='response__value response__value_success'>Успешно</span>"},"400":{"$ref":"#/components/responses/Error400PatchClaim","description":"<span class='response__value '></span>"},"401":{"$ref":"#/components/responses/401","description":"<span class='response__value '></span>"},"429":{"$ref":"#/components/responses/429","description":"<span class='response__value '></span>"}}}}},"components":{"examples":{"contentTypeHeaderNotSpecified":{"description":"Не указан заголовок Content-Type","value":{"title":"bad request","requestId":"e6c4100223db8bf5818b2e5f12705891","origin":"fbapi","detail":"content-type header not specified"}},"incorrectContentTypeHeader":{"description":"Некорректный заголовок Content-Type","value":{"title":"bad request","requestId":"e3676d061de748d9beaaa752d53e1670","origin":"fbapi","detail":"content-type is not a valid mime-type: u"}},"incorrectContentType":{"description":"Указан неверный тип данных в заголовке Content-Type","value":{"title":"bad request","requestId":"cb4e8b210b4841ce9a3424946b497cb3","origin":"fbapi","detail":"not a json content-type: application/javascript"}},"invalidJsonSyntax":{"description":"Неверный синтаксис JSON","value":{"title":"bad request","requestId":"7f5a4faf91634812de5e143955ca0371","origin":"fbapi","detail":"Неверный синтаксис JSON"}},"FeedbackErr400":{"description":"Неправильный запрос","value":{"data":null,"error":true,"errorText":"Something went wrong","additionalErrors":null,"requestId":"734c9ea8-39e5-45c9-8cad-f03c13f733e9"}},"IsAnsweredErr400":{"description":"Неправильный запрос","value":{"data":null,"error":true,"errorText":"Плохой формат isAnswered","additionalErrors":null,"requestId":"734c9ea8-39e5-45c9-8cad-f03c13f733e9"}},"DateFromErr400":{"description":"Неправильный запрос","value":{"data":null,"error":true,"errorText":"Плохой формат dateFrom","additionalErrors":null,"requestId":"734c9ea8-39e5-45c9-8cad-f03c13f733e9"}},"DateToErr400":{"description":"Неправильный запрос","value":{"data":null,"error":true,"errorText":"Плохой формат dateTo","additionalErrors":null,"requestId":"734c9ea8-39e5-45c9-8cad-f03c13f733e9"}},"FeedbackErr403":{"description":"Доступ запрещён","value":{"data":null,"error":true,"errorText":"Ошибка авторизации","additionalErrors":null,"requestId":"734c9ea8-39e5-45c9-8cad-f03c13f733e9"}},"FeedbackErr404":{"description":"Не найдено","value":{"data":null,"error":true,"errorText":"Не найден отзыв","additionalErrors":null,"requestId":"734c9ea8-39e5-45c9-8cad-f03c13f733e9"}},"responseInaccessibleBackGoodError422":{"description":"Запрос на возврат покупок недоступен","value":{"data":null,"error":true,"errorText":"Запрос на возврат покупок недоступен","additionalErrors":null,"requestId":"f551e94d-9bd5-431d-a4b6-b78106fe6348"}},"responseUnsuccessfullyBackGoodError422":{"description":"Не удалось выполнить запрос на возврат покупок","value":{"data":null,"error":true,"errorText":"Не удалось выполнить запрос на возврат покупок","additionalErrors":null,"requestId":"93ea349d-d0ec-41b0-aaac-a8f5f137a109"}},"ResponseGetQestionByIdErrEx":{"description":"Не удалось получить вопрос по ID","value":{"data":null,"error":true,"errorText":"Невозможно получить вопрос по id","additionalErrors":null,"requestId":"87a2fe4d-d28b-4bae-b824-c0f498c72702"}},"ResponseGetFeedbackByIdErrEx":{"description":"Не удалось получить отзыв по ID","value":{"data":null,"error":true,"errorText":"Невозможно получить отзыв по id","additionalErrors":null,"requestId":"87a2fe4d-d28b-4bae-b824-c0f498c72702"}},"ResponseDoNotGetFeedback400":{"description":"Неправильный запрос","value":{"data":null,"error":true,"errorText":"Не удалось получить отзыв","additionalErrors":null,"requestId":"958d9676-b50c-41d6-b7ce-3c9f0bc3b822"}},"RequestBodyErr400":{"description":"Неправильный запрос","value":{"data":null,"error":true,"errorText":"failed to decode JSON request.","additionalErrors":null,"requestId":"958d9676-b50c-41d6-b7ce-3c9f0bc3b822"}},"RequestIDErr400":{"description":"Неправильный запрос","value":{"data":null,"error":true,"errorText":"Неправильный id в запросе","additionalErrors":null,"requestId":"958d9676-b50c-41d6-b7ce-3c9f0bc3b822"}}},"schemas":{"standardizedFQError":{"type":"object","properties":{"title":{"type":"string","description":"Заголовок ошибки"},"requestId":{"type":"string","description":"Уникальный ID запроса"},"origin":{"type":"string","description":"ID внутреннего сервиса WB"},"detail":{"type":"string","description":"Детали ошибки"}}},"responsefeedbackErr":{"type":"object","properties":{"data":{"type":"object","nullable":true},"error":{"description":"Есть ли ошибка","type":"boolean"},"errorText":{"description":"Описание ошибки","type":"string"},"additionalErrors":{"description":"Дополнительные ошибки","nullable":true,"type":"array","items":{"type":"string"}},"requestId":{"description":"","type":"string"}}},"responseFeedback":{"description":"Массив отзывов","type":"array","items":{"type":"object","properties":{"id":{"type":"string","description":"ID отзыва"},"text":{"type":"string","description":"Текст отзыва","nullable":false},"pros":{"type":"string","description":"Достоинства товара","nullable":false},"cons":{"type":"string","description":"Недостатки товара","nullable":false},"productValuation":{"type":"integer","description":"Оценка товара"},"createdDate":{"type":"string","format":"date-time","description":"Дата и время создания отзыва"},"answer":{"nullable":true,"type":"object","description":"Структура ответа","properties":{"text":{"type":"string","description":"Текст ответа"},"state":{"type":"string","description":"Статус:\n - `none` — новый\n - `wbRu` — отображается на сайте\n - `reviewRequired` — ответ проходит проверку\n - `rejected` — ответ отклонён\n"},"editable":{"type":"boolean","description":"Можно ли отредактировать ответ:\n - `false` — нет\n - `true` — да\n"}}},"state":{"type":"string","description":"Статус отзыва:\n - `none` - не обработан (новый)\n - `wbRu` - обработан\n"},"productDetails":{"description":"Информация о товаре","type":"object","properties":{"nmId":{"type":"integer","description":"Артикул WB"},"imtId":{"type":"integer","description":"ID карточки товара"},"productName":{"type":"string","description":"Название товара"},"supplierArticle":{"type":"string","nullable":true,"description":"Артикул продавца"},"supplierName":{"type":"string","nullable":true,"description":"Имя продавца"},"brandName":{"type":"string","nullable":true,"description":"Бренд товара"},"size":{"type":"string","description":"Размер товара (`techSize` в КТ)"}}},"photoLinks":{"nullable":true,"description":"Массив структур фотографий","type":"array","items":{"type":"object","properties":{"fullSize":{"type":"string","description":"Адрес фотографии полного размера"},"miniSize":{"type":"string","description":"Адрес фотографии маленького размера"}}}},"video":{"nullable":true,"description":"Структура видео","type":"object","properties":{"previewImage":{"type":"string","description":"Ссылка на обложку видео"},"link":{"type":"string","description":"Ссылка на файл плейлиста видео (доступно по протоколу HLS)"},"durationSec":{"type":"integer","description":"Общая продолжительность видео"}}},"wasViewed":{"type":"boolean","description":"Просмотрен ли отзыв"},"userName":{"type":"string","description":"Имя автора отзыва"},"matchingSize":{"type":"string","description":"Соответствие заявленного размера реальному.\n<br>Возможные значения:\n- ` ` - для безразмерных товаров\n- `ок` - соответствует размеру\n- `smaller` - маломерит\n- `bigger` - большемерит\n"},"isAbleSupplierFeedbackValuation":{"description":"Доступна ли продавцу возможность оставить жалобу на отзыв (`true` - доступна, `false` - не доступна)","type":"boolean"},"supplierFeedbackValuation":{"description":"Ключ причины жалобы на отзыв\n","type":"integer"},"isAbleSupplierProductValuation":{"description":"Доступна ли продавцу возможность сообщить о проблеме с товаром:\n - `true` — да\n - `false` — нет\n","type":"boolean"},"supplierProductValuation":{"description":"Ключ проблемы с товаром\n","type":"integer"},"isAbleReturnProductOrders":{"description":"Опция возврата товара:\n - `true` — доступна\n - `false` — недоступна\n","type":"boolean"},"returnProductOrdersDate":{"nullable":true,"description":"Дата и время, когда на запрос возврата был получен ответ со статус-кодом 200.","type":"string"},"bables":{"nullable":true,"description":"Список тегов покупателя","type":"array","items":{"type":"string"}},"lastOrderShkId":{"type":"integer","description":"Штрихкод единицы товара"},"lastOrderCreatedAt":{"type":"string","description":"Дата покупки"},"color":{"type":"string","description":"Цвет товара"},"subjectId":{"type":"integer","description":"ID предмета"},"subjectName":{"type":"string","description":"Название предмета"},"parentFeedbackId":{"type":"string","description":"ID начального отзыва (`null`, если этот отзыв начальный)","nullable":true},"childFeedbackId":{"type":"string","nullable":true,"description":"ID дополненного отзыва (`null`, если этот отзыв дополненный)"}}}},"Chat":{"type":"object","properties":{"chatID":{"type":"string","description":"ID чата","example":"1:4019cd7d-cca8-4e90-8b11-f78afbea42e3"},"replySign":{"type":"string","description":"Подпись чата. Требуется при [отправке сообщения](./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1message/post)\n","example":"1:4019cd7d-cca8-4e90-8b11-f78afbea42e3:54828159:bc3a4c04079f5956cff170b25e73523aa1208b5c0bd7aea1e520a64ae3e212b1ebae6712661f3afd27520fa785fa3042254e8a3100ce00644322054ae7cfcd0e"},"clientID":{"type":"string","description":"ID покупателя","example":"123456"},"clientName":{"type":"string","description":"Имя покупателя","example":"Иван"},"goodCard":{"$ref":"#/components/schemas/GoodCard"}}},"ChatsResponse":{"type":"object","properties":{"result":{"type":"array","items":{"$ref":"#/components/schemas/Chat"}},"errors":{"description":"Ошибки, если есть","nullable":true,"type":"array","example":null,"items":{"type":"string"}}}},"Event":{"type":"object","properties":{"chatID":{"type":"string","description":"ID чата"},"eventID":{"type":"string","description":"ID события"},"eventType":{"$ref":"#/components/schemas/EventType"},"isNewChat":{"type":"boolean","description":"Признак нового чата:\n- `false` — чат не новый\n- `true` — чат новый\n"},"message":{"type":"object","description":"Данные сообщения","properties":{"attachments":{"$ref":"#/components/schemas/EventAttachments"},"text":{"type":"string","description":"Текст сообщения"}}},"source":{"type":"string","description":"Источник отправки сообщения:\n- `seller-portal` — портал продавцов\n- `seller-public-api` — API Чата с покупателями\n- `rusite` — портал покупателей\n- `global` — портал `global.wildberries.ru`\n- `ios` — мобильная операционная система от **Apple**\n- `android` — операционная система **Android** от **Google**\n"},"addTimestamp":{"type":"integer","description":"Время появления события на сервере. Формат Unix timestamp"},"addTime":{"type":"string","description":"Время появления события на сервере в UTC"},"replySign":{"type":"string","description":"Подпись чата. Доступна только при `\"isNewChat\": true`. Требуется при [отправке сообщения](./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1message/post)\n"},"sender":{"$ref":"#/components/schemas/Sender"},"clientID":{"type":"string","description":"ID покупателя"},"clientName":{"type":"string","description":"Имя покупателя"}}},"EventAttachments":{"type":"object","description":"Вложения","properties":{"goodCard":{"$ref":"#/components/schemas/GoodCard"},"files":{"type":"array","description":"Файлы","items":{"$ref":"#/components/schemas/File"}},"images":{"type":"array","description":"Изображения","items":{"$ref":"#/components/schemas/Image"}}}},"EventType":{"type":"string","description":"Тип события:\n- `message` — сообщение\n","enum":["message"]},"File":{"type":"object","properties":{"contentType":{"type":"string","description":"Тип файла"},"date":{"type":"string","description":"Дата загрузки файла"},"downloadID":{"description":"ID файла. [Получить файл](./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1download~1%7Bid%7D/get)","type":"string"},"name":{"type":"string","description":"Название файла"},"url":{"type":"string","description":"URL для получения файла","nullable":false},"size":{"type":"integer","description":"Размер файла в байтах"}}},"GoodCard":{"type":"object","description":"Информация о заказе","properties":{"date":{"type":"string","description":"Дата заказа"},"nmID":{"type":"integer","description":"Артикул WB"},"price":{"type":"integer","description":"Фактическая цена с учетом всех скидок. Взимается с покупателя"},"priceCurrency":{"type":"string","description":"Валюта"},"rid":{"type":"string","description":"Уникальный ID заказа. <br>\nПримечание: `rid` — это `srid` в ответах методов:\n - [Заявки покупателей на возврат](./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get)\n - [Заказы](./reports#tag/Osnovnye-otchyoty/paths/~1api~1v1~1supplier~1orders/get)\n - [Продажи](./reports#tag/Osnovnye-otchyoty/paths/~1api~1v1~1supplier~1sales/get)\n - [Отчет о возвратах и перемещении товаров](./reports#tag/Otchyot-o-vozvratah-i-peremeshenii-tovarov)\n - [Отчет о продажах по реализации](./financial-reports-and-accounting#tag/Finansovye-otchyoty/paths/~1api~1v5~1supplier~1reportDetailByPeriod/get)\n"},"size":{"type":"string","description":"Размер товара, соответствует `wbSize` в [карточке товара](./work-with-products#tag/Kartochki-tovarov/paths/~1content~1v2~1get~1cards~1list/post)"},"statusID":{"type":"integer","description":"Статус товара:\n- `0` — Товар активный\n- `1` — Товар оформлен\n- `2` — Товар собирается\n- `3` — Товар в пути\n- `4` — Товар ожидает в ПВЗ\n- `5` — Товар у курьера\n- `10` — Товар в архиве\n- `11` — Товар выкуплен\n- `12` — Товар отменён\n- `13` — Оформлен возврат\n- `14` — Товар отменён (нет на складе)\n"}}},"Image":{"type":"object","description":"Изображение","properties":{"date":{"type":"string","description":"Дата загрузки изображения"},"downloadID":{"description":"ID файла. [Получить файл](./user-communication#tag/Chat-s-pokupatelyami/paths/~1api~1v1~1seller~1download~1%7Bid%7D/get)","type":"string"},"url":{"type":"string","description":"URL для получения изображения"}}},"MessageResponse":{"type":"object","properties":{"errors":{"type":"array","description":"Ошибки загрузки файлов, если есть","items":{"type":"string"}},"result":{"type":"object","properties":{"addTime":{"type":"integer","description":"Время загрузки"},"chatID":{"type":"string","description":"ID чата"}}}}},"Sender":{"type":"string","description":"Отправитель:\n- `client` — покупатель\n- `seller` — продавец\n- `wb` — Wildberries\n","enum":["client","seller","wb"]},"EventsResponse":{"type":"object","properties":{"result":{"$ref":"#/components/schemas/EventsResult"},"errors":{"description":"Ошибки, если есть","nullable":true,"type":"array","items":{"type":"string"}}}},"EventsResult":{"type":"object","properties":{"next":{"type":"integer","description":"Пагинатор. Значение поля необходимо указать в запросе для получения следующего пакета данных","format":"Unix timestamp"},"newestEventTime":{"description":"Время новейшего события в ответе","type":"string","format":"date-time"},"oldestEventTime":{"description":"Время старейшего события в ответе","type":"string","format":"date-time"},"totalEvents":{"type":"integer","description":"Количество событий"},"events":{"type":"array","items":{"$ref":"#/components/schemas/Event"}}}},"domain.ReviewPinMethod":{"type":"string","enum":["subscription","tariff"],"x-enum-varnames":["PinMethodSubscription","PinMethodTariff"]},"domain.ReviewPinOn":{"type":"string","enum":["imt","nm"],"x-enum-varnames":["PinOnIMT","PinOnNM"]},"domain.ReviewState":{"type":"string","enum":["pinned","unpinned"],"x-enum-varnames":["StatePinned","StateUnpinned"]},"openapi.PinReviewItem":{"type":"object","required":["pinMethod","pinOn","feedbackId"],"properties":{"pinMethod":{"type":"string","description":"Метод закрепления:\n - `subscription` — подписка Джем\n - `tariff` — тарифная опция\n","example":"subscription","enum":["tariff","subscription"]},"pinOn":{"type":"string","description":"Место закрепления отзыва:\n - `nm` — карточка товара\n - `imt` — объединённая карточка\n","example":"imt","enum":["nm","imt"]},"feedbackId":{"type":"string","description":"ID отзыва","example":"DibuRAImknLyiqgzvGcU"}}},"openapi.PinReviewItemResult":{"type":"object","example":{"data":[{"feedbackId":"VlbkVVl7mtw37wуWkJZz","pinId":18577062,"pinMethod":"subscription","pinOn":"imt","isErrors":false},{"feedbackId":"DibuRAImknLyiqgzvGcU","pinMethod":"tariff","pinOn":"imt","isErrors":true,"errors":[{"status":"itemNotFound","title":"item not found","detail":"item not found or does not belong to seller","requestId":"0414dc48df701618e0a3bfc414fe3136","origin":"pin-open-api"}]}]},"properties":{"data":{"type":"array","items":{"type":"object","properties":{"feedbackId":{"type":"string","description":"ID отзыва"},"pinId":{"type":"integer","description":"ID операции закрепления. Если поле отсутствует — закрепить отзыв не удалось\n"},"pinMethod":{"type":"string","description":"Метод закрепления:\n - `subscription` — подписка Джем\n - `tariff` — тарифная опция\n","enum":["tariff","subscription"]},"pinOn":{"type":"string","description":"Место закрепления отзыва:\n - `nm` — карточка товара\n - `imt` — объединённая карточка\n","enum":["nm","imt"]},"isErrors":{"type":"boolean","description":"Есть ли ошибки"},"errors":{"type":"array","description":"Детали ошибок","items":{"$ref":"#/components/schemas/openapi.ResultErr"},"example":[{"status":"itemNotFound","title":"item not found","detail":"item not found or does not belong to seller","requestId":"0414dс48df701618e0а3bfc414fe3136","origin":"pin-open-api"}]}},"required":["feedbackId","isErrors","pinMethod","pinOn"]}}}},"openapi.PinnedReviewItemResult":{"type":"object","properties":{"changeStateAt":{"type":"string","description":"Дата и время закрепления или открепления","format":"date-time","example":"2020-01-01T15:04:05Z"},"imtId":{"type":"integer","description":"ID объединённой карточки товара","example":256971531},"nmId":{"type":"integer","description":"Артикул WB","example":177974151},"pinId":{"type":"integer","description":"ID операции закрепления отзыва","example":1857762},"pinMethod":{"type":"string","description":"Метод закрепления:\n - `subscription` — подписка Джем\n - `tariff` — тарифная опция\n","example":"subscription","allOf":[{"$ref":"#/components/schemas/domain.ReviewPinMethod"}]},"pinOn":{"type":"string","description":"Место закрепления отзыва:\n - `nm` — карточка товара\n - `imt` — объединённая карточка\n","example":"imt","allOf":[{"$ref":"#/components/schemas/domain.ReviewPinOn"}]},"feedbackId":{"type":"string","description":"ID отзыва","example":"DibuRAImknLyiqgzvGcU"},"state":{"type":"string","description":"Закреплён ли отзыв:\n - `pinned` — да\n - `unpinned` — нет\n","example":"unpinned","allOf":[{"$ref":"#/components/schemas/domain.ReviewState"}]},"unpinnedCause":{"type":"string","description":"Причина открепления отзыва:\n - `sysTariffUnpinned` — закончилась подписка или тарифная опция\n - `sysLimitReached` — закончился общий лимит по подписке\n - `sysNoratingUnpinned` — отзыв исключён из рейтинга. Например, удалён или забанен\n - `sysAdditionalSlot` — к карточке или к объединённой карточке прикреплено максимальное количество отзывов\n","example":"sysTariffUnpinned","enum":["sysTariffUnpinned","sysLimitReached","sysNoratingUnpinned","sysAdditionalSlot"]}},"required":["changeStateAt","feedbackId","imtId","nmId","pinId","pinMethod","pinOn","state"]},"openapi.ResultErr":{"type":"object","properties":{"origin":{"type":"string","description":"ID внутреннего сервиса WB"},"detail":{"type":"string","description":"Детали ошибки"},"requestId":{"type":"string","example":"req-12345","description":"ID запроса"},"status":{"type":"string","example":"feedbackNotFound","enum":["feedbackNotFound","itemNotFound","feedbackMismatch","itemNoImages","feedbackExcluded","imtNotDisplayed","globalLimitReached","unitLimitReached","tariffRestriction","subscriptionRestriction","alreadyPinned","bodyNotValid"],"description":"Статус"},"title":{"type":"string","example":"feedbackNotFound","description":"Заголовок ошибки"}},"required":["origin","requestId","status","title"]},"openapi.SellerLimit":{"properties":{"perUnitLimit":{"type":"integer","description":"Максимальное количество закреплённых отзывов в одной карточке или в объединённой карточке\n","example":2},"remaining":{"type":"integer","description":"Сколько ещё отзывов можно закрепить\n","example":5},"totalLimit":{"type":"integer","description":"Общий лимит закреплений\n","example":15},"unlimited":{"type":"boolean","description":"Количество закреплённых отзывов не ограничено:\n - `true` — да\n - `false` — нет\n","example":false},"used":{"type":"integer","description":"Текущее количество закреплённых отзывов\n","example":10}},"required":["perUnitLimit","remaining","totalLimit","unlimited","used"]},"openapi.SellerLimitsResponse":{"type":"object","properties":{"data":{"type":"object","properties":{"subscription":{"type":"object","nullable":true,"allOf":[{"$ref":"#/components/schemas/openapi.SellerLimit"},{"description":"Лимиты по подписке"}]},"tariff":{"type":"object","nullable":true,"allOf":[{"$ref":"#/components/schemas/openapi.SellerLimit"},{"description":"Лимиты по тарифной опции"}]}}}}},"respond.ResultErr":{"type":"object","properties":{"detail":{"type":"string","description":"Детали ошибки"},"origin":{"type":"string","description":"ID внутреннего сервиса WB"},"requestId":{"type":"string","description":"ID запроса"},"status":{"type":"integer","description":"HTTP статус-код"},"title":{"type":"string","description":"Заголовок ошибки"}},"required":["origin","requestId","status","title"]},"respond.SuccessResponse":{"type":"object","properties":{"data":{"type":"object"}},"required":["data"]}},"responses":{"401":{"description":"<span class='response__value '>Не авторизован</span>","content":{"application/json":{"schema":{"type":"object","properties":{"title":{"type":"string","description":"Заголовок ошибки"},"detail":{"type":"string","description":"Детали ошибки"},"code":{"type":"string","description":"Внутренний код ошибки"},"requestId":{"type":"string","description":"Уникальный ID запроса"},"origin":{"type":"string","description":"ID внутреннего сервиса WB"},"status":{"type":"number","description":"HTTP статус-код"},"statusText":{"type":"string","description":"Расшифровка HTTP статус-кода"},"timestamp":{"type":"string","format":"date-time","description":"Дата и время запроса"}}},"example":{"title":"unauthorized","detail":"token problem; token is malformed: could not base64 decode signature: illegal base64 data at input byte 84","code":"07e4668e--a53a3d31f8b0-[UK-oWaVDUqNrKG]; 03bce=277; 84bd353bf-75","requestId":"7b80742415072fe8b6b7f7761f1d1211","origin":"s2s-api-auth-catalog","status":401,"statusText":"Unauthorized","timestamp":"2024-09-30T06:52:38Z"}}}},"429":{"description":"<span class='response__value '>Слишком много запросов</span>","content":{"application/json":{"schema":{"type":"object","properties":{"title":{"type":"string","description":"Заголовок ошибки"},"detail":{"type":"string","description":"Детали ошибки"},"code":{"type":"string","description":"Внутренний код ошибки"},"requestId":{"type":"string","description":"Уникальный ID запроса"},"origin":{"type":"string","description":"ID внутреннего сервиса WB"},"status":{"type":"number","description":"HTTP статус-код"},"statusText":{"type":"string","description":"Расшифровка HTTP статус-кода"},"timestamp":{"type":"string","format":"date-time","description":"Дата и время запроса"}}},"example":{"title":"too many requests","detail":"limited by c122a060-a7fb-4bb4-abb0-32fd4e18d489","code":"07e4668e-ac2242c5c8c5-[UK-4dx7JUdskGZ]","requestId":"9d3c02cc698f8b041c661a7c28bed293","origin":"s2s-api-auth-catalog","status":429,"statusText":"Too Many Requests","timestamp":"2024-09-30T06:52:38Z"}}}},"GetClaimsSuccessResponse":{"description":"<span class='response__value response__value_success'>Успешно</span>","content":{"application/json":{"schema":{"type":"object","example":{"claims":[{"id":"fe3e9337-e9f9-423c-8930-946a8ebef80","claim_type":1,"status":2,"status_ex":8,"nm_id":196320101,"user_comment":"Длина провода не соответствует описанию","wb_comment":"Продавец одобрил вашу заявку на возврат. В течение 14 дней принесите товар в определённый пункт выдачи — всё зависит от того, как вы получали заказ:\r\n\r\n∙ В пункте выдачи. Тогда нужно будет вернуть в тот же пункт по тому же адресу. \r\n∙ Курьером. Зайдите в раздел «Покупки» на сайте — там будет адрес пункта, в который нужно принести товар.\r\n\r\nВозьмите с собой пакет со штрих-кодом, в котором был товар. Если вы его потеряли или выбросили — ничего страшного, мы всё равно сможем провести возврат. Но в будущем, пожалуйста, сохраняйте этот пакет. \r\n\r\nДеньги придут на вашу карту или счёт в течение 10 дней после возврата товара на склад.\r\n\r\nЕсли у вас крупногабаритный товар, то для его возврата вызовите курьера через раздел «Доставки».","dt":"2024-03-26T17:06:12.245611","imt_name":"Кабель 0.5 м, 3797","order_dt":"2020-10-27T05:18:56","dt_update":"2024-05-10T18:01:06.999613","photos":["//photos.wbstatic.net/claim/fe3e9337-e9f9-423c-8930-946a8ebef80/1.webp","//photos.wbstatic.net/claim/fe3e9337-e9f9-423c-8930-946a8ebef80/2.webp"],"video_paths":["//video.wbstatic.net/claim/fe3e9337-e9f9-423c-8930-946a8ebef80/1.mp4"],"actions":["autorefund1","approve1"],"price":157,"currency_code":"643","srid":"v5o_7143225816503318733.0.0"}],"total":31},"properties":{"claims":{"type":"array","description":"Заявки","items":{"type":"object","properties":{"id":{"type":"string","description":"ID заявки","format":"UUID"},"claim_type":{"type":"integer","description":"Источник заявки:\n * `1` — портал покупателей\n * `3` — чат\n"},"status":{"type":"integer","description":"Решение по возврату покупателю:\n * `0` — на рассмотрении\n * `1` — отказ\n * `2` — одобрено\n"},"status_ex":{"type":"integer","description":"Статус товара:\n * `0` — заявка на рассмотрении\n * `1` — товар остается у покупателя (Заявка отклонена)\n * `2` — покупатель сдает товар на WB, товар отправляется в утиль\n * `5` — товар остается у покупателя (Заявка одобрена)\n * `8` — товар будет возвращён в реализацию после проверки WB\n * `10` — товар возвращается продавцу\n"},"nm_id":{"type":"integer","description":"Артикул WB"},"user_comment":{"type":"string","maxLength":1000,"description":"Комментарий покупателя"},"wb_comment":{"nullable":true,"type":"string","maxLength":10000,"description":"Ответ покупателю"},"dt":{"type":"string","format":"date-time","description":"Дата и время оформления заявки покупателем"},"imt_name":{"nullable":true,"type":"string","description":"Название товара"},"order_dt":{"type":"string","format":"date-time","description":"Дата и время заказа"},"dt_update":{"type":"string","format":"date-time","description":"Дата и время рассмотрения заявки. Для нерассмотренной заявки — дата и время оформления"},"photos":{"type":"array","description":"Фотографии из заявки покупателя","minItems":0,"maxItems":10,"items":{"type":"string","format":"WEBP"}},"video_paths":{"type":"array","description":"Видео из заявки покупателя","minItems":0,"maxItems":1,"items":{"type":"string","format":"MP4"}},"actions":{"type":"array","description":"Варианты [ответа продавца на заявку](./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claim/patch).<br>Отклонённые заявки можно пересмотреть. Если массив пуст, с заявкой работать нельзя.\n * `approve1` — одобрить с проверкой брака.<br>Деньги вернутся покупателю после возврата товара. Товар будет проверен на складе. При подтверждении брака/ошибки вложения товар будет отправлен продавцу. Если брак/ошибка вложения не подтвердятся, товар будет возвращён в продажу.<br>Неприменимо при модели <strong>[Самовывоз](./in-store-pickup)</strong>.\n * `approve2` — одобрить и забрать товар.<br> Деньги вернутся покупателю после возврата товара. Товар будет отправлен продавцу.<br>Неприменимо при модели <strong>[Самовывоз](./in-store-pickup)</strong>.\n * `autorefund1` — одобрить без возврата товара.<br> Товар останется у покупателя. Деньги за него будут возвращены покупателю без возврата товара.\n * `reject1` — отклонить с шаблоном ответа: <details><summary><strong>Брак не обнаружен</strong></summary>Пришлось отклонить заявку — подтвердить производственный брак не получилось. Можете отнести товар на независимую экспертизу или в сервисный центр. Если брак подвердится, создайте новую заявку с такой же причиной, ещё раз опишите проблему и добавьте фото заключения. А если остались вопросы, задайте их в чате: нажмите кнопку «Написать продавцу».</details>\n * `reject2` — отклонить с шаблоном ответа: <details><summary><strong>Добавить фото/видео</strong></summary>Пришлось отклонить заявку — нужно чуть больше информации. Создайте новую заявку с такой же причиной возврата, подробно опишите проблему и добавьте фото, на которых хорошо видно: сам товар целиком, брак, бирку или этикетку, упаковку со штрихкодом Wildberries, если она осталась. Желательно добавить видео — это поможет разобраться.</details>\n * `reject3` — отклонить с шаблоном ответа: <details><summary><strong>Направить в сервисный центр</strong></summary>Пришлось отклонить заявку — подтвердить производственный брак не получилось. Вы можете отнести товар в сервисный центр: адрес есть на сайте производителя или в гарантийном талоне. Там всё проверят и выдадут заключение. Если производственный брак подтвердится, создайте новую заявку с такой же причиной, ещё раз опишите проблему и добавьте фото заключения.</details>\n * `rejectcustom` — отклонить с комментарием.<br>Комментарий передаётся в параметре `comment`.\n * `approvecc1` — одобрить заявку с возвратом товара в магазин продавца.<br>Можно передать комментарий (например, телефон для связи или время работы своего отдела возвратов) в параметре `comment`. По итогу возврата необходимо ответить на заявку с `\"action\":\"confirmreturngoodcc1\"` или `\"action\":\"rejectcustom\"`.<br>Применимо только при модели <strong>[Самовывоз](./in-store-pickup)</strong>.\n * `confirmreturngoodcc1` — подтвердить приёмку товара от покупателя.<br>Применимо только при модели <strong>[Самовывоз](./in-store-pickup)</strong>.\n","items":{"type":"string"}},"price":{"type":"number","description":"Фактическая цена с учетом всех скидок. Взимается с покупателя"},"currency_code":{"type":"string","description":"Код валюты цены"},"srid":{"type":"string","description":"Уникальный ID заказа, по товару которого создана заявка"}}}},"total":{"type":"integer","description":"Количество заявок, соответствующих параметрам запроса. Без учёта `limit` и `offset`"}}}}}},"Error400GetClaims":{"description":"<span class='response__value '>Неправильный запрос</span>","content":{"application/problem+json":{"schema":{"type":"object","properties":{"title":{"type":"string","description":"ID ошибки","example":"Invalid query params"},"detail":{"description":"Описание ошибки","type":"string","example":"Failed to deserialize query string: missing field `is_archive`"},"requestId":{"description":"ID запроса","type":"string","example":"e0aedc10-9789-49c1-9a83-d8422b4703dc"}}}}}},"Error400PatchClaim":{"description":"<span class='response__value '>Неправильный запрос</span>","content":{"application/json; charset=utf-8":{"schema":{"type":"object","properties":{"title":{"type":"string","description":"ID ошибки","example":"Validation error"},"detail":{"description":"Описание ошибки","type":"string","example":"Input model is not valid; Details: The Action field is required."},"requestId":{"description":"ID запроса","type":"string","example":"0HN3PI6JUGFSL:00000004"}}}}}}},"requestBodies":{"PatchClaimReq":{"required":true,"description":"Ответ на заявку","content":{"application/json":{"schema":{"type":"object","properties":{"id":{"description":"ID заявки","type":"string","format":"UUID","example":"fe3e9337-e9f9-423c-8930-946a8ebef80"},"action":{"description":"Действие с заявкой.<br>Используйте одно из значений массива `actions` — ответа [метода получения заявок](./user-communication#tag/Vozvraty-pokupatelyami/paths/~1api~1v1~1claims/get)","type":"string","example":"rejectcustom"},"comment":{"description":"Комментарий.<br>Применимо только при `\"action\":\"rejectcustom\"` или `\"action\":\"approvecc1\"`. При `\"action\":\"rejectcustom\"` параметр обязателен","type":"string","minLength":10,"maxLength":1000,"example":"Фото не имеет отношения к товару в заявке"}},"required":["id","action"]}}}}},"parameters":{"limit":{"in":"query","name":"limit","description":"Количество заявок в ответе. По умолчанию `50`","schema":{"type":"integer","format":"uint","minimum":1,"maximum":200,"example":50}},"offset":{"in":"query","name":"offset","description":"После какого элемента выдавать данные. 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